HP LaserJet M5025 and M5035 MFP Product Series - HP Easy Select Control panel hangs on the HP Event Logo

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Steps to perform a cold reset:
1. Hold the "6" key after the memory check starts until all the LED's are on,
then release.
2. Use the 3 & 9 key to scroll up or down through the items.
3. Press the 6 key to select your option. The device will continue boot up
sequence.
4. Select COLD RESET
After the MFP is in a READY state there are two options that can be used to keep
the error from happening again:
1) Do not set the Default Original Size setting found under the
ADMINSTRATION menu to Mixed Letter Legal, or…
2) Upgrade the MFP’s firmware to version (Datecode: 20070614 48.031.7)
or greater.
Obtaining Firmware:
¾ http://www.hp.com/go/ljm5035MFP firmware
¾ http://www.hp.com/go/ljm5025MFP firmware
¾
Document Attributes
Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP
LaserJet M5025 MFP
Product Numbers: Q7829A, Q7830A, Q7831A, Q7840A