HP LaserJet M5025/M5035 MFP Getting Started Guide
Copyright and License © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
775 mm (31 in) • Prepare the site To position the device, select a sturdy, well-ventilated, dust-free area that is out of direct sunlight. English Make sure there is enough space to position the device. • Unpack the device 2) Place the device on a sturdy surface. English 1) Remove the contents from the box. Note: The handles are on the left, right, and back of the device.
• Prepare the hardware 4) Remove the orange tray locks from tray 2 (callout 1) and tray 3 (callout 2). 5) Open the upper-right door and remove the orange print-cartridge locks. 6) Remove the print cartridge from its packaging, remove the strip (callout 1) and orange tape, insert the print cartridge (callout 2) into the device, and then close the upper-right door (callout 3). English English 3) Remove all of the orange tape and cardboard packaging.
7) Open each tray to load the media. 8) Adjust the tray guides to match the media size, and then load the media. 9) Close all of the trays. 10) Move the scanner carriage shipping lock toward the back of the device so it unlocks.
12) If you are connecting using a USB cable, wait until you are prompted at the computer in step 22 on page 8. 13) Connect the network cable. 14) Connect the power cable. English English 11) If necessary, remove the two control-panel overlays and install new overlays.
• Set up the control panel 15) Turn on the device. 16) Wait for the device to initialize (this might take a few minutes). If you are prompted at the control panel, enter the language, date, and time. 17) If you are connected to a network, print a test page from the control panel and check for a valid IP Address. On the control panel, touch the Network Address button, and then touch Print. The IP address information appears below “TCP/IP”. If your IP address information appears, go to step 19 on page 7.
English 18) Configure the IP address (if necessary). On the control panel, scroll to and touch Administration. Scroll to and touch Initial Setup, and then Networking and I/O. Touch Embedded Jetdirect, TCP/IP, and IPV4 Settings. Touch Manual Settings, and then enter the IP Address, Subnet Mask, and Default Gateway. • Install the software English Prepare for software installation. 19) HP recommends closing all unnecessary applications prior to installing the printing system software.
To install a USB connection, go to step 20. Windows with a direct connection (USB). 20) Install the software from the CD before connecting the cable to the device. Note: If the New Hardware Found message appears, insert the CD. Follow the onscreen instructions, accept the default selections, and then go to step 31 on page 10. Windows 21) On the welcome screen, click Install Printer. The Setup Wizard appears. Note: If the welcome screen does not appear, click Start, and then click Run.
Connect to a Macintosh computer. 24) Place the CD in the CD-ROM drive and run the installer. Complete an easy install. Note: Install the software before connecting the USB cable. 25) Connect a USB cable between the device and the computer. Note: HP does not recommend using USB hubs. Use a USB cable that is no longer than 2 meters (6.5 feet). Important: Perform steps 26-30 only if the USB cable was connected before the software was installed. Otherwise, go to step 31.
28) From the Printer Browser window, select the HP device. Note: If HP software is installed, the software should automatically be configured for Macintosh OS X V 10.4. 29) Click Add to create a printer queue, and then follow the prompt to manually configure the device’s installable options. Note: Macintosh OS X V 10.2 and V 10.3 might require you to manually select the printer model from the Printer Model drop-down menu. 30) Under Model Name, select the device, click Add, and go to step 31.
32) Open a web browser. 33) Type the device IP address (found on the Jetdirect configuration page). 34) Select the Digital Sending tab. 35) Complete General Settings information, such as name and e-mail address. 36) Select E-mail Settings from the left navigation menu. 37) Type the SMTP server address.
• Register the device Register your device. Register at www.register.hp.com. This is the quickest and easiest way for you to register to receive the following information: technical support updates, enhanced support options, ideas and ways to use your new HP device, and news about emerging technologies. Congratulations! The device is ready to use. The user guide is located on the CD. See www.hp.com/support/M5035mfp for more information or support.
Troubleshooting Area Control-panel display Print Copy Symptom Cause/Remedy Blank 1) Make sure that the power cable is connected to a working power outlet. 2) Make sure that the device is turned on. See page 6 for more information. 3) If the status lights on the left side of the control panel are functioning, adjust the contrast by using the dial in the upper left of the control panel. 4) Turn off the device, reseat the formatter, and then turn on the device.
Troubleshooting Area E-mail Other Symptom Cause/Remedy Digital sending tab in the embedded Web server (EWS) does not appear An administrative password might be configured. Select Log On in the upper right corner of the EWS. Email Gateway Not Responding appears on the control-panel display when attempting to send an e-mail 1) The SMTP gateway address might be incorrect. Contact your IT administrator to obtain the correct address.
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© 2006 Hewlett-Packard Development Company, L.P. www.hp.
