User Guide

The image is cropped when I make a borderless copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Use Fit to Page to enlarge the photo
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Solution 2: Use Fit to Page to reduce the original to fit on the paper
Solution 1: Use Fit to Page to enlarge the photo
Solution: If you want to enlarge a photo to fit a full-size page without cropping the
edges, use Fit to Page.
For more information, see:
“
Resize an original to fit onto letter or A4 paper” on page 90
Cause: The product cropped some of the image around the margins of the copy to
achieve a borderless print without changing the proportions of the original.
If this did not solve the issue, try the next solution.
Solution 2: Use Fit to Page to reduce the original to fit on the paper
Solution: If your original is larger than the paper in the input tray, use the Fit to
Page feature to reduce your original to fit on the paper in the input tray.
For more information, see:
“
Resize an original to fit onto letter or A4 paper” on page 90
Cause: The original was larger than the paper in the input tray.
The printout is blank
Solution: Load the original print side down on the right front corner of the glass as
shown below.
Cause: The original was placed incorrectly on the glass.
Chapter 14
172 Troubleshooting
Troubleshooting