User Guide

Card is not fully inserted
Solution: Make sure you fully insert the memory card into the appropriate slot on
the product.
If the memory card is not inserted properly, the product will not respond and the
attention light will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause: The card was not fully inserted.
CD/DVD is upside down
Solution: Make sure the CD/DVD is snapped onto the CD/DVD holder with the
printable label side up.
Cause: The CD/DVD was loaded upside down on the CD/DVD holder.
CD/DVD printing problem
Solution: Make sure that there is sufficient space behind the product and that the
CD/DVD exit slot on the back of the product is not blocked. If the product is placed
close to a wall, move it at least 7.5 cm (3 inches) away from the wall.
Cause: The product stalled while printing.
CD/DVD size mismatch
Solution: Replace the CD/DVD currently loaded on the CD/DVD holder with a CD/
DVD that is the same size as specified in the print job, or cancel the print job and start
again to specify the correct size in the software.
Cause: The size of the CD/DVD currently loaded on the CD/DVD holder did not
match the size you specified when you started the print job from the computer.
Paper messages
The following is a list of paper-related error messages:
•
Cannot load paper from input tray
•
Ink is drying
•
Load paper
•
Out of paper
Errors 227
Troubleshooting