User Guide

CD/DVD print troubleshooting................................................................................................173
The product does not detect the CD/DVD holder.............................................................174
The product does not detect a CD/DVD on the holder.....................................................175
The product is printing on a non-printable area of my disc...............................................176
The ink on the CD/DVD is not drying................................................................................177
Errors......................................................................................................................................178
Product messages............................................................................................................178
File messages...................................................................................................................221
General user messages...................................................................................................223
Paper messages...............................................................................................................227
Power and connection messages.....................................................................................232
Ink cartridge and printhead messages.............................................................................235
15 HP warranty and support
Warranty.................................................................................................................................281
Ink cartridge warranty information..........................................................................................281
Support process.....................................................................................................................282
Before you call HP support.....................................................................................................282
HP support by phone..............................................................................................................283
Phone support period.......................................................................................................283
Placing a call....................................................................................................................283
After the phone support period.........................................................................................283
Additional warranty options....................................................................................................283
HP Quick Exchange Service (Japan).....................................................................................284
HP Korea customer support...................................................................................................284
Prepare the HP All-in-One for shipment.................................................................................285
Secure the ink system......................................................................................................285
Remove the control panel faceplate.................................................................................285
Pack the HP All-in-One...........................................................................................................286
16 Technical information
Specifications.........................................................................................................................287
Contents
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Contents