Getting Started - Business Desktops - Enhanced for Accessibility
Getting Started 
Solving Hardware Installation Problems 
You may need to reconfigure the computer when you add or 
remove hardware, such as an additional drive or expansion card. 
If you install a plug and play device, Windows XP automatically 
recognizes the device and configures the computer. If you install 
a non–plug and play device, you must reconfigure the computer 
after completing installation of the new hardware. In Windows 
XP, use the Add Hardware Wizard and follow the instructions 
that appear on the screen. 
Solving Hardware Installation Problems 
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Problem  Cause  Solution 
A new dev
Dev ce is not seated 
Ensure that the dev
recognized as part 
or connected 
proper y and secure
of the system. 
proper y. 
connected and that p
connector are not bent down. 
Cable(s) of new 
external dev ce are 
loose or power 
cables are 
unplugged. 
Ensure that all cables are 
proper y and secure
connected and that p
cable or connector are not bent 
down. 
Power sw tch o  new  Turn off the computer, turn on 
external dev the external dev ce, then turn on 
not turned on.  the computer to integrate the 
dev th the computer 
system. 
When the system 
Reboot the computer and follow 
adv sed you o
the instructions for accepting the 
changes to he 
changes. 
guration, you 
did not accept them. 
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