Getting Started - Business Desktops - Enhanced for Accessibility

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Getting Started
Solving Hardware Installation Problems (Continued)
Problem Cause Solution
Power LED f ashes
Video card s not
For systems w th a graph cs
Red six times, once
seated proper y or is
card:
every second,
ollowed by a two
second pause, and
the computer beeps
six times. The beeps
bad, or system
board is bad.
1. Reseat the graphics card.
Power on the sys em.
2. Replace the graphics card.
3. Replace the system board.
continue for f ve
For systems w th ntegrated
iterations, then stop.
graphics, replace the system
The LED ashes
board.
continue until the
problem is reso ved.
Power LED f ashes
Bad option card. 1. Check each option card by
Red ten times, once
remov ng the cards one at
every second,
time (if multiple cards), then
ollowed by a two
power on the system to see
second pause, and
if fault goes away.
the computer beeps
2. Once bad card is
ten times. The beeps
continue for f ve
iterations, then stop.
The LED ashes
dentif ed, remove and
replace bad option card.
3. Replace the system board.
continue until the
problem is reso ved.
www.hp.com Getting Started 22