Troubleshooting Guide

   www.hp.com 1–3
    
  Diagnostics for Windows
(  Windows)
Ŕęî ðîăðŕěŕňŕ Diagnostics for Windows (Äčŕăíîńňčęŕ çŕ Windows)
íĺ ĺ ðĺäâŕðčňĺëíî çŕðĺäĺíŕ, ěîćĺňĺ äŕ ˙ čçňĺăëčňĺ îň ńëĺäíč˙
Web ńŕéň:
http://www.hp.com/support
Ńëĺäíŕňŕ îĺðŕöč˙ ĺ íóćíŕ ńŕěî ŕęî ðîăðŕěŕňŕ çŕ äčŕăíîńňčęŕ
ĺ çŕðĺäĺíŕ íŕ ňâúðäč˙ äčńę, íî íĺ ĺ číńňŕëčðŕíŕ.
1. Çŕňâîðĺňĺ îňâîðĺíčňĺ ðčëîćĺíč˙ íŕ Windows.
2. Číńňŕëčðŕéňĺ îěîůíŕňŕ ðîăðŕěŕ Diagnostics for Windows
(Äčŕăíîńňčęŕ çŕ Windows).
❏
 Windows XP čçáĺðĺňĺ čęîíŕňŕ Start (Ńňŕðň) > Setup
Software (Číńňŕëčðŕíĺ íŕ ńîôňóĺð). Čçáĺðĺňĺ áóňîíŕ
Next (Íŕðĺä) â Diagnostics for Windows (Äčŕăíîńňčęŕ
çŕ Windows) > č ńëĺäâŕéňĺ číńňðóęöččňĺ íŕ ĺęðŕíŕ.
❏
Ŕęî čęîíŕňŕ çŕ číńňŕëčðŕíĺ íŕ ńîôňóĺð íĺ ĺ íŕ
ðŕáîňíč˙ ëîň ëč ěĺíţňî „Ńňŕðň“, čçúëíĺňĺ
ðîăðŕěŕňŕ çŕ číńňŕëčðŕíĺ îň äčðĺęňîðč˙ňŕ
C:\CPQAPPS\DIAGS čëč čçáĺðĺňĺ Start (Ńňŕðň) > Run
(Čçúëíĺíčĺ) č âúâĺäĺňĺ ńëĺäíîňî â ęîěŕíäĺí ðĺä:
C:\CPQAPPS\DIAGS\SETUP.
3. Ůðŕęíĺňĺ âúðőó Next (Íŕðĺä), çŕ äŕ číńňŕëčðŕňĺ
Diagnostics for Windows (Äčŕăíîńňčęŕ çŕ Windows).
4. Ńëĺä číńňŕëŕöč˙ňŕ íŕ ðîăðŕěŕňŕ, ěîćĺ äŕ ńĺ î˙âč
ńúîáůĺíčĺ çŕ ðĺńňŕðňčðŕíĺ íŕ ęîěţňúðŕ, íî ěîćĺ
č ŕâňîěŕňč÷íî äŕ ńĺ ðĺńňŕðňčðŕ. Ŕęî ńĺ î˙âč ńúîáůĺíčĺ,
ůðŕęíĺňĺ âúðőó Finish (Ęðŕé), çŕ äŕ ðĺńňŕðňčðŕňĺ
ęîěţňúðŕ čëč Cancel (Îňęŕç), çŕ äŕ č čçëĺçĺňĺ îň
ðîăðŕěŕňŕ. Ňð˙áâŕ äŕ ðĺńňŕðňčðŕňĺ ęîěţňúðŕ,
çŕ äŕ çŕâúðřčňĺ číńňŕëčðŕíĺňî íŕ Diagnostics for Windows
(Äčŕăíîńňčęŕ çŕ Windows).
✎
Ŕęî čńęŕňĺ äŕ íŕäńňðîčňĺ ńúůĺńňâóâŕůŕ âĺðńč˙ íŕ číńňŕëčðŕíŕňŕ
ðîăðŕěŕ, îńĺňĺňĺ
http://www.hp.com/support
, çŕ äŕ čçňĺăëčňĺ
îńëĺäíŕňŕ âĺðńč˙ íŕ Diagnostics for Windows SoftPaq.