dc7600 Series Personal Computer Service Reference Guide (2nd Edition)

Service Reference Guide, dc7600 390742-002 D–9
Troubleshooting Without Diagnostics
Nonsystem disk/NTLDR
missing message.
(continued)
System files missing or
not properly installed.
1. Insert a bootable system diskette
and restart.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
3. Install system files for the
appropriate operating system if
necessary.
Hard drive boot
disabled in Computer
Setup.
Run Computer Setup and enable the
hard drive entry in the Storage >
Boot Order list.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
If attempting to boot from a hard
drive, ensure it is attached to P60
SATA 0.
Bootable hard drive's
controller is not listed
first in the Boot Order.
Enter Computer Setup and select
Storage > Boot Order and
ensure the bootable hard drive's
controller is listed immediately under
the Hard Drive entry.
Computer will not start. Hard drive is damaged. Observe the beeps and LED lights
on the front of the computer. See
Appendix C “POST Error
Messages”.
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
1. Attempt the normal Windows
“Shut Down” procedure.
2. Press the power button for
four or more seconds to turn off
the power.
3. Restart the computer using the
power button.
Solving Hard Drive Problems (Continued)
Problem Cause Solution