Troubleshooting Guide
Troubleshooting Guide www.hp.com Index–1
A
access panel, removing 2–7
audible codes
A–12
audio problems
2–23
B
battery, replacing 2–6
beep codes
A–12
blank screen
2–18
booting options
Full Boot A–1
Quick Boot A–1
C
CD-ROM or DVD problems 2–39
CMOS
backing up B–1
button B–1, B–3
clearing and resetting B–3
Customer Support 2–2, 2–46
D
date and time display 2–6
diagnostics utility
1–1
diskette problems
2–12
Drive Key problems
2–41
Drive Protection System (DPS)
C–1
E
error codes A–1
F
flashing LEDs A–12
front panel problems
2–41
Full Boot
A–1
G
general problems 2–6
H
hard drive problems 2–15
hardware installation problems
2–30
helpful hints
2–4
I
Insight Diagnostics 1–1
Internet access problems
2–42
K
keyboard
error code A–5
solving problems 2–27
testing 2–4
L
LEDs
blinking power A–12
blinking PS/2 keyboard A–12
M
memory
error codes A–4
solving problems 2–37
monitor
blank screen 2–18
blurry video 2–20
checking connections 2–5
Index