Troubleshooting Guide

Troubleshooting Guide www.hp.com 2–1
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Troubleshooting Without Diagnostics
This chapter provides information on how to identify and correct
minor problems, such as diskette drive, hard drive, optical drive,
graphics, audio, memory, and software problems. If you encounter
problems with the computer, refer to the tables in this chapter for
probable causes and recommended solutions.
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For information on specific error messages that may appear on the
screen during Power-On Self-Test (POST) at startup, refer to
Appendix A, “POST Error Messages.”
Safety and Comfort
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WARNING: Misuse of the computer or failure to establish a safe and
comfortable work environment may result in discomfort or serious injury.
Refer to the Safety & Comfort Guide on the Documentation and
Diagnostics CD and available on the Web site at www.hp.com/ergo, for
more information on choosing a workspace and creating a safe and
comfortable work environment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. For more
information, refer to Safety & Regulatory Information on the
Documentation and Diagnostics CD.