Troubleshooting Guide

Troubleshooting Guide www.hp.com 1–3
Computer Diagnostic Features
Survey Tab
The Survey tab displays important system configuration information.
In the View section on the left side of the screen, you can select the
Summary view to see limited configuration data or select the
Advanced view to see all the data in the selected category. Regardless
of whether you choose Advanced or Summary, the following
categories of information are available on the Survey tab:
All—Gives a listing of all categories of information about the
computer.
Overview—Gives you a listing of general information about the
computer.
Architecture—Provides system BIOS and PCI device information.
Asset Control—Shows asset tag, system serial number, and
processor information.
Communication—Shows information about the computer parallel
(LPT) and serial (COM) port settings, plus USB and network
controller information.
Graphics—Shows information about the graphics controller of the
computer.
Input Devices—Shows information about the keyboard, mouse, and
other input devices connected to the computer.
Memory—Shows information about all memory in the computer.
This includes memory slots on the system board and any memory
modules installed.
Miscellaneous—Shows information obtained from the computer
configuration memory (CMOS), system management BIOS data,
system board data, and diagnostics component information.
Storage—Shows information about storage media connected to the
computer. This list includes all fixed disks, diskette drives, and optical
drives.
System—Shows information about the system board, processor,
chassis, and BIOS, plus internal speaker and PCI bus information.