Troubleshooting Guide
1–4 www.hp.com Troubleshooting Guide
Computer Diagnostic Features
Test Tab
The Test tab allows you to choose various parts of the system to test. 
You can also choose the type of test and testing mode.
There are two test modes to choose from:
■ Interactive Mode—Provides maximum control over the testing 
process. The diagnostic software will prompt you for input during 
tests that require your interaction.You may also determine 
whether the test passed or failed.
■ Unattended Mode—Does not display prompts and requires no 
interaction. If errors are found, they are displayed when testing is 
complete.
There are three types of tests to choose from:
■ Quick Test—Provides a predetermined script where a sample of 
each hardware component is exercised and requires no user 
intervention in either Unattended or Interactive mode.
■ Complete Test—Provides a predetermined script where each 
hardware component is fully tested. There are more tests 
available in the Interactive mode, but these require user 
intervention.
■ Custom Test—Provides the most flexibility in controlling the 
testing of a system. The Custom Test mode allows you to 
specifically select which devices, tests, and test parameters are 
run.
To begin testing:
1. Select the Test tab.
2. On the left side of the tab, select the Type of Test to perform 
(Quick, Complete, or Custom).
3. On the left side of the tab, select the Test Mode (Interactive or 
Unattended).
4. Select the device to be tested from the drop-down list.










