Troubleshooting Guide
2—4 www.hp.com    
    
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Çŕăðóçčňĺ ęîěüţňĺð â áĺçîŕńíîě ðĺćčěĺ, ÷ňîáű 
ðîâĺðčňü, çŕóńęŕĺňń˙ ëč îí áĺç çŕăðóçęč âńĺő äðŕéâĺðîâ. 
Ďðč çŕăðóçęĺ îĺðŕöčîííîé ńčńňĺěű čńîëüçóéňĺ 
âŕðčŕíň «Last Known Configuration» (îńëĺäí˙˙ čçâĺńňíŕ˙ 
ęîíôčăóðŕöč˙).
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Âîńîëüçóéňĺńü číňĺðŕęňčâíűěč ńëóćáŕěč ňĺőíč÷ĺńęîé 
îääĺðćęč, íŕőîä˙ůčěčń˙ î ŕäðĺńó 
www.hp.com/support
.
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Îáðŕňčňĺńü ę ðŕçäĺëó «Ďîëĺçíűĺ ńîâĺňű» äŕííîăî 
ðóęîâîäńňâŕ.
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Çŕóńňčňĺ ęîěŕęň−äčńę Restore Plus!.
Ä
!   - 
Restore Plus!
  , 
   ,  .
×ňîáű â číňĺðŕęňčâíîě ðĺćčěĺ îěî÷ü îëüçîâŕňĺë˙ě 
â ðŕçðĺřĺíčč âîçíčęřčő ðîáëĺě, â ńëóćáĺ îĺðŕňčâíîé 
îääĺðćęč HP Instant Support Professional Edition 
ðĺäîńňŕâë˙ţňń˙ ńðĺäńňâŕ ńŕěîńňî˙ňĺëüíîé äčŕăíîńňčęč. 
Äë˙ îáðŕůĺíč˙ â ńëóćáó ňĺőíč÷ĺńęîé îääĺðćęč 
HP čńîëüçóĺňń˙ ôóíęöč˙ číňĺðŕęňčâíîăî ðŕçăîâîðŕ, 
ðĺŕëčçîâŕííŕ˙ â HP Instant Support Profession Edition. Äîńňó 
ę HP Instant Support Professional Edition îńóůĺńňâë˙ĺňń˙ î 
ŕäðĺńó: 
www.hp.com/go/ispe
.
×ňîáű íŕéňč íîâĺéřčĺ ńâĺäĺíč˙ î ńĺňĺâîé îääĺðćęĺ, 
ðîăðŕěěíîĺ îáĺńĺ÷ĺíčĺ č äðŕéâĺðű, ðî÷čňŕňü 
ðĺäóðĺćäĺíč˙ č îîáůŕňüń˙ ń ěĺćäóíŕðîäíűě 
ńîîáůĺńňâîě îëüçîâŕňĺëĺé č ńĺöčŕëčńňîâ î ðîäóęňŕě 
ęîěŕíčč HP, îńĺňčňĺ öĺíňð îääĺðćęč Business Support 
Center (BSC), ęîňîðűé íŕőîäčňń˙ î ŕäðĺńó 
www.hp.com/go/bizsupport
.










