Troubleshooting Guide

   www.hp.com 1–7
    
■ Error Code (Ęîä íŕ ăðĺřęŕňŕ) ńúîáůŕâŕ ÷čńëîâč˙ ęîä íŕ
ăðĺřęŕňŕ. Ęîäîâĺňĺ íŕ ăðĺřęčňĺ ńŕ äĺôčíčðŕíč â ðŕçäĺëŕ
Help (Ďîěîů).
■
Áóňîíúň Clear Error Log (Čçňðčâŕíĺ íŕ ŕðőčâŕ íŕ
ăðĺřęčňĺ) ńëóćč çŕ čçňðčâŕíĺ íŕ ńúäúðćŕíčĺňî íŕ
Error Log (Ŕðőčâ íŕ ăðĺřęčňĺ).
 Help ()
 ë˙âŕňŕ ÷ŕńň íŕ ðŕçäĺëŕ Help (Ďîěîů) ěîćĺňĺ äŕ čçáĺðĺňĺ
Error Codes (Ęîäîâĺ íŕ ăðĺřęč) čëč Test Components (Ňĺńňîâč
ęîěîíĺíňč).
Čçăëĺäúň Error Codes (Ęîäîâĺ íŕ ăðĺřęč) îčńâŕ âńč÷ęč
ęîäîâĺ íŕ ăðĺřęč č ńúîňâĺňíčňĺ ðĺîðú÷âŕíč äĺéńňâč˙. Çŕ
î−áúðçî íŕěčðŕíĺ íŕ îčńŕíčĺňî íŕ ęîíęðĺňĺí ęîä íŕ
ăðĺřęŕ âúâĺäĺňĺ ęîäŕ â ęóňčéęŕňŕ, ęî˙ňî ńĺ íŕěčðŕ â ăîðíŕňŕ
÷ŕńň íŕ ðîçîðĺöŕ, č íŕňčńíĺňĺ áóňîíŕ Find Error Codes
(Íŕěčðŕíĺ íŕ ęîäîâĺ íŕ ăðĺřęč).
Čçăëĺäúň Test Components (Ňĺńňîâč ęîěîíĺíňč) îęŕçâŕ
číôîðěŕöč˙ îň íčńęî íčâî çŕ ðîâĺćäŕíčňĺ ňĺńňîâĺ.
    
 HP Insight Diagnostics
Číôîðěŕöč˙ňŕ, ęî˙ňî ńĺ ńúäúðćŕ â ńňŕňóńŕ íŕ HP Insight
Diagnostics č â ðŕçäĺëčňĺ ń ŕðőčâč (logs), ěîćĺ äŕ áúäĺ
çŕčńŕíŕ íŕ äčńęĺňŕ čëč íŕ USB 2.0 HP Drive Key (ń ęŕŕöčňĺň
64 MB čëč îâĺ÷ĺ). Íĺ ěîćĺňĺ äŕ çŕčřĺňĺ ňĺçč äŕííč íŕ
ňâúðäč˙ äčńę. Ńčńňĺěŕňŕ ŕâňîěŕňč÷íî ůĺ ńúçäŕäĺ html ôŕéë,
ęîéňî čçăëĺćäŕ ňŕęŕ, ęŕęňî č číôîðěŕöč˙ňŕ, îęŕçŕíŕ íŕ
ĺęðŕíŕ.
1. Ďîńňŕâĺňĺ äčńęĺňŕ čëč USB 2.0 HP Drive Key (ń ęŕŕöčňĺň
64 MB čëč îâĺ÷ĺ). USB 1.0 Drive Keys íĺ ńĺ îääúðćŕň.
2. Íŕňčńíĺňĺ Save (Çŕčń) â ăîðíč˙ äĺńĺí úăúë íŕ ðŕçäĺëŕ.
3. Čçáĺðĺňĺ Save to the floppy (Çŕčń íŕ äčńęĺňŕ) čëč Save to
USB key (Çŕčń íŕ USB key).