Troubleshooting Guide

Troubleshooting Guide www.hp.com 2–19
Troubleshooting Without Diagnostics
Solving MultiBay Problems
Solving MultiBay Problems
Problem Cause Solution
Drive not found. You attempted to hot
plug a removable
hard drive that has
DriveLock security
enabled. (This feature
supported on select
models only.)
Shut down Windows and turn off
the computer. Insert the drive into
the MultiBay, if it is not already
inserted. Turn on the computer.
MultiBay is hidden in
Computer Setup.
Enter Computer Setup and set
MultiBay to Device Available in
Security > Device Security.