Troubleshooting Guide
A–10 www.hp.com Troubleshooting Guide
POST Error Messages
1785-Multibay 
incorrectly installed
(for Multibay option on
non-USDT systems)
1. Multibay option 
ribbon cables not 
seated or improperly 
attached.
2. Multibay device not 
properly seated.
3. Multibay diskette 
present. 
1. Ensure the Multibay option is 
attached as device 0 on the IDE 
cable.
2. Ensure no other device is attached to 
the same IDE cable.
3. Ensure both ends of the IDE and 
Multibay ribbon cables are properly 
seated.
4. Ensure the Multibay device is fully 
inserted.
5. Ensure a Multibay diskette is not 
present (Multibay diskette drives are 
not supported by the Multibay 
option).
(for integrated Multibay/ 
USDT systems)
1. Multibay device not 
properly seated.
2. Multibay riser not 
properly seated. 
1. Ensure the Multibay device is fully 
inserted.
2. Ensure the Multibay riser is properly 
seated.
1794-Inaccessible 
devices attached to 
SATA 1 and/or 
SATA 3
A device is attached to 
SATA 1 and/or SATA 3. 
Devices attached to these 
connectors will be 
inaccessible while “SATA 
Emulation” is set to 
“Combined IDE 
Controller” in Computer 
Setup.
1. If using Windows 2000 or Windows 
XP, change “SATA Emulation” to 
“Separate IDE Controller” in 
Computer Setup.
2. If not using Windows 2000 or 
Windows XP, relocate the affected 
devices to SATA 0 or SATA 2 (if 
available).
3. Remove the affected devices from 
SATA 1 and SATA 3.
Numeric Codes and Text Messages (Continued)
Code/Message Probable Cause Recommended Action










