Troubleshooting Guide
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 Help ()
Íŕ ëĺâîé ńňîðîíĺ âęëŕäęč Help (ńðŕâęŕ) ěîćíî âűáðŕňü 
ëčáî Error Codes (ęîäű îřčáîę), ëčáî Test Components 
(ðîâĺð˙ĺěűĺ ęîěîíĺíňű).
Ďðč âűáîðĺ âŕðčŕíňŕ Error Codes (ęîäű îřčáîę) ěîćíî 
ðîńěŕňðčâŕňü îčńŕíčĺ ęŕćäîăî ęîäŕ öčôðîâîé îřčáęč 
č ðĺęîěĺíäóĺěűĺ äĺéńňâč˙ äë˙ ęŕćäîăî ęîäŕ. ×ňîáű áűńňðî 
íŕéňč îčńŕíčĺ ęîäŕ îřčáęč, ââĺäčňĺ ýňîň ęîä â îëĺ 
â âĺðőíĺé ÷ŕńňč îęíŕ č íŕćěčňĺ ęíîęó Find Error Codes 
(íŕéňč ęîäű îřčáîę).
Ďðč âűáîðĺ âŕðčŕíňŕ Test Compon ents (ðîâĺð˙ĺěűĺ 
ęîěîíĺíňű) îňîáðŕćŕĺňń˙ ýëĺěĺíňŕðíŕ˙ číôîðěŕöč˙ 
î âűîëí˙ĺěűő ðîâĺðęŕő.
      
HP Insight Diagnostics
Číôîðěŕöčţ, îňîáðŕćŕĺěóţ íŕ âęëŕäęŕő Status (ńîńňî˙íčĺ) 
č Log (ðîňîęîë) ðîăðŕěěű HP Insight Diagnostics, ěîćíî 
ńîőðŕí˙ňü íŕ äčńęĺňĺ čëč íŕ íŕęîčňĺëĺ HP USB 2.0 Drive Key 
(64 ĚÁ čëč áîëüřĺăî îáúĺěŕ). Ńîőðŕíĺíčĺ íŕ ćĺńňęîě äčńęĺ 
íĺâîçěîćíî. Ńčńňĺěŕ ŕâňîěŕňč÷ĺńęč ńîçäŕĺň HTML−ôŕéë, 
ęîňîðűé čěĺĺň ňŕęîé ćĺ âčä, ęŕę č îňîáðŕćŕĺěŕ˙ íŕ ýęðŕíĺ 
číôîðěŕöč˙.
1. Âńňŕâüňĺ äčńęĺňó čëč íŕęîčňĺëü USB 2.0 HP Drive Key 
(îáúĺě ŕě˙ňč äîëćĺí áűňü 64 ĚÁ čëč áîëüřĺ). 
Íŕęîčňĺëü USB 1.0 Drive Keys íĺ îääĺðćčâŕĺňń˙.
2. Íŕćěčňĺ ęíîęó Save (ńîőðŕíčňü) â ðŕâîě âĺðőíĺě 
óăëó âęëŕäęč.
3. Íŕćěčňĺ ęíîęó Save to the floppy (ńîőðŕíčňü íŕ ăčáęčé 
äčńę) čëč Save to USB (ńîőðŕíčňü íŕ USB).
4. Ââĺäčňĺ čě˙ ôŕéëŕ â îëĺ File Name (čě˙ ôŕéëŕ) 
č íŕćěčňĺ ęíîęó Save (ńîőðŕíčňü). HTML−ôŕéë áóäĺň 
ńîőðŕíĺí íŕ âńňŕâëĺííîé äčńęĺňĺ čëč íŕ íîńčňĺëĺ 
USB HP Drive Key.
5. Ðŕńĺ÷ŕňŕéňĺ číôîðěŕöčţ ń čńîëüçîâŕííîăî óńňðîéńňâŕ 
őðŕíĺíč˙, ÷ňîáű ńîőðŕíčňü ĺĺ.










