Technical data

Product and Platform Availability Updates ■ Product and Feature Availability
Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
■ 135
Integration to Microsoft
Outlook (Siebel
eBusiness Applications
– Send Email)
Unicode Processing For Unicode support with Microsoft Outlook, Siebel
Server must be on the same system codepage as
the Outlook forms. In Outlook 2000 and Outlook
2002, Unicode is supported only in the body of mail
messages. Outlook data—such as Contacts, Tasks,
and the To and Subject lines of messages—is
limited to characters defined by the current system
code page of the end user's operating system. The
Outlook 2002 user interface does not implement
Unicode, but it uses languages supported by the
current system code page. For example, the
English user interface is supported on any system
code page.
Integration to Novell
Groupwise (Siebel
eBusiness Applications
– Send Email)
Unicode Processing As of Siebel 7.7.2.7, Novell GroupWise 6.0 is no
longer supported.
Integration to Taxware
for sales tax
calculations (Siebel
eSales)
Unicode Processing Taxware provides limited Unicode support. Refer to
Siebel eSales Administration Guide found on the
Siebel Bookshelf for detailed information regarding
Taxware Unicode support.
Knowledge Base
creation and evaluation
(Siebel Smart Answer)
Client OS Banter Workbench is not supported on Windows XP.
Microsoft Project
Integration (Siebel
Professional Services
Automation)
Server OS Due to third-party software limitations (Microsoft).
Microsoft Project Integration is not supported with
Siebel Server on UNIX mid-tier platforms.
MS Crypto (Siebel
eBusiness Applications)
Server OS Due to third-party software limitations (Microsoft),
MS Crypto is not supported with Siebel Server on
UNIX mid-tier platforms.
PDF viewing (Siebel
eBusiness Applications)
Language Adobe Acrobat Reader is not supported in Brazilian
Portuguese, Czech, Greek, Arabic or Hebrew. UI
menu labels will not appear in Hebrew or Arabic,
but PDF files containing Hebrew text can be viewed
with the Adobe Acrobat Reader.
Table 58. Feature Availability Exceptions
Feature (Associated
Siebel Product)
Limitation Type Availability Issue