Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
Product and Platform Availability Updates
■ Product and Feature Availability
136
■
Pop Up Windows for
Delegated User
Administration, Pricing
Promotion Selection,
and Product
Registration Queries of
Customer Applications
(Siebel eSales, Siebel
eCustomer, Siebel
eService, Siebel Partner
Portal/Community)
Browser Pop up windows are not supported for customer
applications such as Siebel eSales, Siebel
eCustomer, and Siebel eService on AOL 7.
Send Mail Unicode Processing Some Web-based email services, such as Hotmail
and Yahoo Mail, may not display UTF-8 Plain Text
mail correctly and non-ASCII characters may be
represented incorrectly. If you encounter this, use
HTML mail when sending email that contains non-
ASCII characters to Web-based email accounts.
Sending of non-English
language pages (Siebel
Paging)
Language Not supported in this release.
Server load-balancing
(Siebel eBusiness
Applications)
Unicode Processing Third-party software (Resonate) administration
user interfaces (Dispatch Manager and CDAtion)
can only process data entry in ASCII characters.
Normal operation of Resonate load-balancing is not
affected. The user interface is only used for initial
setup and ongoing monitoring/startup/stop. Also,
Resonate will not recognize any locale data/
Unicode characters in the configuration files and
log files.
Siebel Calendar Language Siebel Calendar, which provides Gregorian calendar
functionality, is not configurable for an Arabic
calendar.
Siebel Handheld Printer support Some supported printers may not print some
character symbols correctly.
Siebel Search and
Siebel Advanced Search
- Creation of Search
Indices
Server OS and
Database
Due to third-party software limitations
(Hummingbird / Fulcrum), creating search indices
is not supported on the following search server–
database combinations: AIX 5L - DB2-Unicode, and
Solaris - DB2 (Unicode and non-Unicode).
Table 58. Feature Availability Exceptions
Feature (Associated
Siebel Product)
Limitation Type Availability Issue