Technical data

Product and Platform Availability Updates ■ Product and Feature Availability
Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
■ 137
Siebel Search and
Siebel Advanced Search
Platform Due to third-party software limitations
(Hummingbird / Fulcrum), Siebel Advanced Search
(word-stemming and synonyms) is not supported
in Hebrew or Arabic. However, Siebel Search is
supported in Hebrew.
Siebel Web Engine Release See Release Notes categories General/Web
Framework for specific detailed Web client features
and functions which may not be fully supported in
this release.
Siebel Wireless
Messaging 2-Way
Unicode Processing Siebel Wireless Messaging 2-Way is not supported
for non-Unicode databases.
Spell Checking (Siebel
eBusiness Applications)
Language Spell checking is not supported in Japanese,
Chinese (Simple and Traditional), Czech, Greek,
Arabic, Hebrew, or Korean.
Siebel Mobile Web
Client using a Tablet PC
Platform Siebel Mobile Web Client using a Tablet PC is not
supported in this release.
Signature Capture Signature Capture is not available for Siebel 7.7
horizontal applications.
Survey Results (Siebel
eBusiness Applications)
Unicode
processing
Satmetrix does not support double/multibyte
encoding on survey reports and they do not
support Unicode. Oracle uses single byte encoding
for the URL that is transmitted to Satmetrix to pull
up a survey report but Satmetrix will not be able to
display characters that require double-byte
encoding.
Syndicated Data
Loading and Routing
(Siebel Sales, Siebel
Service, Siebel Call
Center for Siebel
Pharma, Siebel Clinical,
and Siebel Medical)
Server OS,
Database
Not supported with Siebel Server on UNIX mid-tier
platforms.
Tax Calculation
(Siebel eSales, Siebel
Orders, Siebel Quotes)
Server OS Due to third-party limitations (Taxware), Credit
Card Processing is not supported on Windows
2003.
Table 58. Feature Availability Exceptions
Feature (Associated
Siebel Product)
Limitation Type Availability Issue