Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
Product and Platform Availability Updates
■ Product and Feature Availability
138
■
In addition to the feature availability exceptions in Table 58, Table 59 lists feature availability
exceptions that are applicable to Siebel CRM. Siebel CRM does not support these features. Customers
should use Siebel Tools to remove these features from the views or applets that they intend to
deploy.
WEBCONTROL
disposition type in
Portal Framework
Platform Using WEBCONTROL disposition type in Portal
Framework to integrate a third-party application
that uses ActiveX objects in its rendering is not
supported. (12-FVKYF4)
Wireless Banking Release The Siebel Wireless Banking product is no longer
supported as of v7.5.3 and later. (12-GPOKYG).
Table 59. Feature Availability Exceptions Applicable to Siebel CRM
Feature
Siebel CRM
Application
Views/Applets Affected
Ask a Question
Applet
eCustomer,
eService
Home Page View (eService)
Auction Applet eCustomer,
eSales
Product Catalog Category Detail View (eSales)
Product Catalog Category Detail View – Add to Cart (eSales)
Product Catalog Category Detail View – MultiSelect Check
Box (eSales)
Product Catalog Category Detail View – Product Basic
(eSales)
Branch Locator
Applet
eCustomer,
eSales, eService
Contact Us Communication Channel View
Contact
Customer Care
Representative
Applet
eCustomer,
eSales, eService
Contact Us Communication Channel View
Map Search
Applet
Service FS Home Page View
My
Compensation
Applet
Sales Sales Home Page View
Home Page View (WCC)
My Stocks
Applet
Sales, Service FS Home Page View
Sales Home Page View
Table 58. Feature Availability Exceptions
Feature (Associated
Siebel Product)
Limitation Type Availability Issue