Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y

Client Environment Requirements

■ Deployment Requirements/Settings

■

Deployment Requirements/Settings

There are specific application and browser settings and patches required to support the Siebel

application. These may change over time based on security and other settings that are implemented

in third-party products. These settings and application patches are documented in Siebel

documentation and some are automatically validated. Changes in third-party products that affect the

Siebel application-setting requirements after a product release are documented on Siebel

SupportWeb (http://ebusiness.siebel.com/supportweb/) under the installation area.

Requirements for Standard Interactivity

Clients (Customer and Partner Portal)

This section lists the requirements for supporting customer and partner applications. For a definition

of customer and partner applications, see “Categorization of Siebel 7 Applications” on page 10.

Table 11 lists the supported Web browsers and client operating systems for customer and partner

applications. An “X” indicates support.

NOTE: Siebel environments are supported on Windows XP with the “Multilingual User Interface”

(MUI) installed. It should be noted that the MUI environment will display Microsoft help texts and

error messages in the base language, which is English instead of the localized enabled language (for

example, Japanese). This is due to a Microsoft defect.

Microsoft

Internet

Explorer 8.0

7.7.2.12 or

higher

1.The minimum device resolution for using Signature Capture is 1024x768.

2. In order to use Signature Capture functionality (with Siebel Life Sciences), you must apply the appropriate Siebel Quick Fix (QF).

For more information about which QF to apply, contact Siebel Technical Support.

Table 11. Supported Web Browsers for Standard Interactivity Clients

Client Operating System

Internet

Explorer 6.0

Internet

Explorer 7.0

1. Microsoft Internet Explorer 7.0 is supported as of version 7.7.2.9.

Internet Explorer

8.0

2. Microsoft Internet Explorer 8.0 is supported as of version 7.7.2.12.

Microsoft Windows XP SP3 X X

Table 10. Software Requirements for High Interactivity (HI) Clients

Third Party

Product

Prerequisite and Notes

Applicable

Release