Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y

Other Supported Platforms

■ Siebel Communications Server-Supported Email Servers

■

Siebel Email Response

■ Siebel Collaboration

Siebel Communications Server-

Supported Email Servers

This section identifies supported email servers for Siebel Communications Server.

You must use a supported email server to interface with the Siebel Communications Server or Siebel

Technical Support may not be able to fully support your deployment.

Table 21 lists supported Email Servers for Siebel Communications Server. For supported software

versions of the email servers, see Chapter 9, “Supported Software and Ancillary Programs.” Use the

Internet SMTP/POP3 Server communications driver to interface with each of the email servers listed

in Table 21.

NOTE: The Extended MAPI, Microsoft Exchange, and Microsoft SMTP Service communications drivers

(adapters) from Siebel 2000 have been retired, and have been replaced with the Internet SMTP/POP3

Server driver.

For more information, see Siebel Communications Server Administration Guide.

Siebel Email Manager—Supported Email Servers

Siebel Email Manager is a server component that Siebel Workflow Policies can use to send email.

NOTE: Use the Siebel Communications Server (Communications Outbound Manager component) and

its associated templates and outbound communication requests functionality for future development,

rather than Siebel Email Manager.

Table 21. Supported Email Servers for Siebel Communications Server

Email Server

Sun ONE Messaging Server

Lotus Domino

Microsoft Exchange

Sendmail Advanced Messaging Server