Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
Other Supported Platforms
■ Siebel Communications Server-Supported Email Servers
52
■
When you are using Siebel CTI with Siebel CTI Connect, any application server machines running
Siebel Server with Communications Server components that support Siebel CTI must also run on
Microsoft Windows 2000 Server/Advanced Server or Windows 2003 Server/Enterprise Server.
For a list of other CTI solutions validated by Siebel Alliances, please visit the Siebel Alliances Web
site at http://www.siebel.com/partners/dir/directory.shtm.
Siebel eBusiness Applications support the single-site combinations of CTI middleware, telephony
links, and switches listed in Table 23.
Table 23. Supported Single-Site CTI Middleware, Telephony Link, and Switch Combinations
Middleware Vendor Middleware Server Telephony Link Telephony Switch
Oracle Siebel CTI Connect
using:
Intel NetMerge Call
Processing Software
Intel NetMerge Call
Information Manager
Lan Gateway, 6.03 Avaya Definity G3
Oracle Siebel CTI Connect
using:
Intel NetMerge Call
Processing Software
Intel NetMerge Call
Information Manager
Definity G3 MAPD,
Version 8.2
Avaya Definity G3
Oracle Siebel CTI Connect
using:
Intel NetMerge Call
Processing Software
Intel NetMerge Call
Information Manager
MeridianLink, 5C Nortel Meridian