Technical data

Other Supported Platforms ■ Siebel Communications Server-Supported Email Servers
Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
■ 53
Siebel eBusiness Applications Siebel CTI Connect support the multisite combinations of telephony
switches and dialing plans listed in Table 24.
For more information about Siebel CTI and Siebel CTI Connect, see Siebel Communications Server
Administration Guide.
Oracle Siebel CTI Connect
using:
Intel NetMerge Call
Processing Software
Intel NetMerge Call
Information Manager
Symposium, 4.0 Nortel Meridian
Oracle Siebel CTI Connect
using:
Intel NetMerge Call
Processing Software
Intel NetMerge Call
Information Manager
CallBridge 4.1, KV 12 Siemens Hicom
300E
Table 24. Siebel CTI Connect Supported Multisite Telephony Switch and Dialing Plan Combinations
Telephony Switch Telephony Switch Dialing Plan
Avaya Definity G3 Avaya Definity G3 Prefix dialing
Avaya Definity G3 Nortel Meridian Prefix dialing
Nortel Meridian Nortel Meridian Prefix dialing
Nortel Meridian Nortel Meridian Network ACD
Nortel Meridian Nortel Meridian UDP
Table 23. Supported Single-Site CTI Middleware, Telephony Link, and Switch Combinations
Middleware Vendor Middleware Server Telephony Link Telephony Switch