Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
Other Supported Platforms
■ Siebel Handheld for Windows-Powered Devices
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It is also highly recommended that customers first test out any devices on Siebel Handheld before
making any major purchasing decisions. Customers should run through expected list of functionality
that would be used by the user, as well as functionality of key UI elements, such as menu bar, tool
bar, help menu, and so forth.
Siebel customers are advised to report any devices that are known to be working but not listed here
to Oracle Technical Support. Please report by opening a Service Request, and provide details of the
device described above. Please also provide details about any workarounds that you may have to
perform.
Supported Printers
Siebel Handheld supports 2-inch, 4-inch, and 8-inch width impact printers and thermal printers that
are supported by Field Software for their printer driver PrinterCE v2.67.
Supported Socket Scan Cards
For the devices that do not have an embedded barcode scanner, selected Socket Scan Cards can be
used to perform barcode scanning. Siebel Handheld supports Socket In-Hand Scan Card and Socket
In-Hand Scan Card-Imager for the devices that are supported by these Socket scan cards.
Synchronization
The current release supports the synchronization described in this topic.
Companion Sync (CS)
Siebel Handheld for Windows-Powered Devices users who select Companion Synchronization (CS)
will need either a desktop or laptop PC in addition to their Windows-powered handheld device.
Companion Synchronization involves connecting the handheld device to a PC using ActiveSync™.
Users synchronize the Siebel application on their Windows-powered device to their Siebel Mobile Web
Client on their PC. Companion synchronization requires a Siebel license for both the client PC and for
the Windows-powered handheld device.
Companion Synchronization (CS) supports the client operating systems listed in Table 36.
Table 36. Supported Client Operating Systems for Companion Synchronization
Siebel Application Operating System
Siebel Sales Handheld (eBusiness
Applications), Siebel Sales Handheld (Siebel
Industry Applications), Siebel Pharma
Handheld, Siebel Medical Handheld
Microsoft; Windows NT Workstation 4.0 with
Service Pack 6a; Windows 2000 with Service Pack
3; Windows XP with Service Pack 1