Technical data

Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y

Other Supported Platforms

■ Siebel Wireless

■

HTML (also covers xHTML)

■ WML 1.3 and above

Table 52 lists the browsers that have been certified by Oracle, Inc.

Please note the following critical factors associated with this support model for Siebel Wireless:

■ Not all browsers support both HTML and WML markup languages. Please check with the device

manufacturers for supported markup languages for different browsers.

■ Siebel Wireless support delivery of specific markup language contents to specific browsers.

Therefore, for example, if a mobile browser can only support HTML but not WML, then Siebel

Wireless can be configured to deliver only HTML content to that mobile browser:

■ This is configured through Administration-Browsers view in Siebel administration screens.

■ Customers will need to provide “user-agent” string for the mobile browser, as well as

specifying the markup language for that browser.

■ The default markup language can also be configured globally. For Siebel 7.x, the default

markup language is WML.

■ Consult Siebel Bookshelf > Siebel Wireless Administration Guide and Systems Administration

Guide for configuration details.

■ If you believe the mobile browser you are using is supported, but unable to display Siebel

Wireless contents, most likely you will need to adjust markup language settings.

■ Minor discrepancies in UI elements between different browsers are expected. Oracle will not

consider these as product defects because these are caused by different implementations of the

mobile browsers. If there are major issues that prevents major or critical functionality from being

accessed by users, Oracle may treat these issues as enhancement requests. Therefore, it is

highly recommended that customers first test out any devices on Siebel Wireless before making

any major purchasing decisions. Any UI issues can be easily detected upon initial testing.

Virtual Machine Environments

Virtual Machine (VM) vendors may offer compatibility warranties to their customers. Oracle offers

the following support program for customers selecting a Virtual Machine implementation

environment.

Table 52. Supported Wireless Browsers for Siebel Wireless

Browser Default Markup Language

Nokia S60 Browsers XHTML

Openwave Browsers 6.1 or above XHTML

Nokia Series 40 and Series 60 Browsers XHTML

Microsoft Pocket Internet Explorer for PPC 2003 and WM5 HTML 3.2