Technical data

Other Supported Platforms ■ Supported Middleware
Siebel System Requirements and Supported Platforms Version 7.7, Rev. Y
■ 77
■ Oracle's Global Customer Support will accept service requests from customers running Siebel
CRM on VM environments as long as the operating system running on the virtual machine meets
the requirements specified in this Siebel System Requirements and Supported Platforms
document. Products other than Siebel CRM, such as Siebel Business Intelligence (Analytics), are
not included in this support program.
■ Global Customer Support will not duplicate the customer's environment by using a VM product,
but will investigate the reported behavior on a platform specified in the SRSP guide. Global
Customer Support reserves the right to ask customers for a reproduction on a system without
virtual machines if it has reason to believe the reported behavior is caused by the virtual machine
itself. In this case, the customer should work with the Virtual Machine provider.
■ Oracle is not under any obligation to make changes to Siebel products in order to accommodate
the Virtual Machine technology. Under this program, Virtual Machine products are expected to be
transparent to the application.
■ Oracle does not warrant the operation of the Ancillary Programs on these platforms. The vendors
of these Ancillary Programs may not provide support on these platforms.
Should customers decide to use VM technologies with Siebel products, Oracle strongly recommends
that customers conduct thorough preproduction tests.
Supported Middleware
The following middleware is supported in Siebel 7.7.X.
Table 53. Supported Middleware in Release 7.7.X
Weblogic
Server 10.3
Fusion
Middleware
11g (WLS)
Fusion
Middleware
10g (OC4J)
Websphere
MQ 6.0
Websphere
MQ 7.0
Tibco
4.3.0
Websphere
Application
Server 6.1
Websphere
Application
Server 7.0
Yes Yes No Yes No No No No