User Service Guide HP 9000 rp4410 and HP 9000 rp4440 Manufacturing Part Number: A9950-96011-ed4 Fourth Edition September 2008 © Copyright 2003-2008 Hewlett-Packard Development Company, L.P.
Legal Notices Copyright Notices. © Copyright 2003-2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in U.S.A.
Contents 1. Overview HP 9000 rp4410 and rp4440 Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Processors . . . . . . . . . . . . . . . . . . . . . . . .
Contents Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Processors . . . . . . . . . . . . . . .
Contents Setting Up the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation . . . . . . . . . . . . . . . . . . . . . . . .
Contents Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Front Panel Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Does Not Successfully Power On and Remain Powered On . . . . . . . . . . . . .
Contents Replacing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Processor Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Replacing a Hot-Pluggable Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Table 1-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Table 1-2. Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . .
Tables Table 3-18. Server Power Button Functions When Server is On and at BCH . . . . . . . . . . . . . . . . Table 3-19. Server Power Button Functions When Server is On and OS is Running . . . . . . . . . . Table 3-20. Server Power Button Functions When Server is Off . . . . . . . . . . . . . . . . . . . . . . . . . . Table 3-21. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 3-22. QuickFind Diagnostic Panel LED Definitions. . . . . . .
Figures Figure 1-1. HP 9000 rp4410/rp4440 Server (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-2. HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View) . . . . . . . . . . . . . . . . Figure 1-3. HP 9000 rp4410/rp4440 Server (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-4. Control Panel - Front View of Server (with Bezel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-5.
Figures Figure 3-21. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 3-22. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 3-23. Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Figure 3-24. Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 6-13. Dipswitch Setting for S5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6-14. Removing the Dual Processor Module from the Processor Extender Board. . . . . . . Figure 6-15. Locate the Socket in Processor Extender Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6-16. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6-17.
Figures Figure 6-56. Display Board Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Figure 6-57. QuickFind Diagnostic Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . .
About This Document This document provides the information and instructions on servicing the HP 9000 rp4410 and rp4440 servers: The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes.
Table 1 Publishing History Details (Continued) Document Manufacturing Part Number Operating Systems Supported Supported Product Versions Publication Date A9950-96001 A9950-96002 HP-UX 11i v1 HP 9000 rp4410 and rp4440 April 2005 N/A HP-UX 11i v1 HP 9000 rp4410 and rp4440 July 2003 Document Organization This guide is divided into the following chapters: Chapter 1 Overview: Provides views and descriptions of the server.
NOTE A note highlights useful information such as restrictions, recommendations, or important details about HP product features. TIP Tips provide you with helpful hints for completing a task. A tip is not used to give essential information, but can be used, for example, to provide an alternate method for completing the task that precedes it. Book Title The title of a book. On the web and on the Instant Information CD, it can be a hot link to the book itself.
Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. Website for HP Technical Documentation: http://docs.hp.com Server Hardware Information: http://docs.hp.com/en/hw.html Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools, is available at: http://docs.hp.
1 Overview The HP 9000 rp4410 and the HP 9000 rp4440 servers are designed to be easy to install, service, and maintain. They deliver performance, reliability, and availability in a compact, rack-dense design to meet the most demanding enterprise-level computing requirements. A rack-dense 4U form-factor maximizes the number of servers for each rack, up to 10 systems for each HP 10000 G2 series rack (42U).
Overview HP 9000 rp4410 and rp4440 Server Views HP 9000 rp4410 and rp4440 Server Views Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers.
Overview Detailed Server Description Figure 1-2 HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View) Figure 1-3 HP 9000 rp4410/rp4440 Server (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots available - 8. — Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN.
Overview Detailed Server Description • I/O bandwidth - 4 GBs. • Pinnacle FXe PCI video card. • PCI Gigabit, Fast Ethernet Controller with Wake-on-LAN enabled/disabled with BIOS setup. Internal Core I/O The following is supported on the HP 9000 rp4410 and rp4440 servers: • Dual channel SCSI U320 or U160 (PA8800 only) interface or RAID, two internal 68-pin connectors, two 68-pin external connectors. • SCSI backplane configured as either one or two channels.
Overview Detailed Server Description • Supported DDR DIMM sizes: — 128 MB, 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB — Standard 184 pins 2.5V DDR266, CL2, registered, ECC • 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth. • DIMMs loaded by quads enable interleaved mode and chip spare. • Requires that DIMMs within each group of four (quad) be identical. Cooling Six cooling fans with N+1 redundancy.
Overview Dimensions and Values The firmware incorporates the BCH which provides an interface between the operating system and the platform firmware. BCH uses data tables that contain platform-related information, and boot and run-time service calls available to the operating system and its loader to provide a standard environment for booting.
Overview Controls, Ports, and LEDs Figure 1-4 shows the control panel on the server front. Figure 1-4 Control Panel - Front View of Server (with Bezel) Control Panel Figure 1-5 shows how to access the control panel. The front control panel access door is on the bezel.
Overview Controls, Ports, and LEDs Figure 1-6 shows the control panel LEDs and buttons. Figure 1-6 Control Panel LEDs and Buttons System LED Power LED Power Button Disk LED TOC/NMI Button Thermal LED Locator Button/LED Table 1-2 lists the control panel LED status and descriptions. Table 1-2 Control Panel LED Definitions LED or Button State System LED Running Steady Green System normal, OS up and running. System LED Booting Flashing at 0.5 Hz Green OS booting or at BCH.
Overview Controls, Ports, and LEDs Table 1-3 lists LED definitions for the switches and buttons. Table 1-3 Switch and Button LED Definitions Switch and Button Power Button Description Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed).
Overview Controls, Ports, and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, ac power connectors, two power supply bays, attention LED indicators for the hot-pluggable PCI boards, and the locator LED button. LEDs located on the rear panel of the server signal the operational status of the following components: • Power supplies • iLO MP LAN • Gigabit Ethernet card LAN • PCI slots 3-8 Figure 1-7 shows the rear panel LEDs.
Overview Controls, Ports, and LEDs Figure 1-8 show the power supply status LEDs. Figure 1-8 Power Supply Status LED Predict Fail LED (Amber) Power LED (Green) Fail LED (Amber) Table 1-4 lists power supply status LED information. Table 1-4 Power LED (Green) Power Supply Status LED Predict Fail LED (Amber) Fail LED (Amber) Status Off Off Off No ac power is applied to all PSUs. Off Off On No ac power is applied to this PSU only. Blinking Off Off ac present and the standby outputs are on.
Overview Controls, Ports, and LEDs iLO MP LAN LEDs There are two different iLO MP cards that were installed in this server. They have different LEDs on them. Both of them are shown below. NOTE One of the iLO MP LAN cards has the amber LED on the left abd the green LED on the right. It is shown in Figure 1-9. The internal Integrity iLO MP LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity.
Overview Controls, Ports, and LEDs The other iLO MP LAN card has the green LED on the left and the amber LED on the right. Is is shown in Figure 1-10. Figure 1-10 iLO MP LAN LEDs 100 M Link/Activity, Green LED 10 M Link/Activity, Amber LED USB Ports Locator Button and LED Table 1-6 provides iLO MP LED status descriptions. Table 1-6 iLO MP LED Status Descriptions LED Condition Status 100 M green On Linked at 100 MBs. No activity. 100 M green Blinking Linked at 100 MBs. Activity present.
Overview Controls, Ports, and LEDs Table 1-7 lists the single-port Gigabit Ethernet LAN card LED status descriptions. Table 1-7 LED Single-Port GigE LAN LED Status Descriptions Color Condition Status Activity Green On Linked. No activity. Activity Green Off No link. Activity Green Blinking Linked. Activity present. 1000-BaseT Green On Link speed—1000 MBs. 100-BaseT Green On Link speed—100 MBs. 10-BaseT Green On Link speed—10 MBs.
Overview Controls, Ports, and LEDs Table 1-8 Dual-Port GigE LAN Card LED Status Descriptions LED Condition Status Activity Flashing Linked, data traffic. Activity Solid Active link. Speed Off Link speed 10 Mbit/s. Speed Green Link speed 100 Mbit/s. Speed Amber Link speed 1000 Mbit/s. Ports and Connectors Figure 1-13 shows the ports and connectors found on the rear panel of the server.
Overview Controls, Ports, and LEDs USB Ports Figure 1-14 and Table 1-9 show the USB port connector and pinouts. Figure 1-14 USB Port Connector Table 1-9 USB Pinouts Pin Number Signal Description 1 +5 VDC 2 MR 3 PR 4 Ground VGA Port The VGA (video) port is disabled on the rp4410 and rp4440 servers. Serial Ports Figure 1-15 and Table 1-10 show the serial port connector and pinouts.
Overview Controls, Ports, and LEDs Table 1-10 Serial Port Pinouts (Continued) Pin Number Signal Description 2 Receive data 3 Transmit data 4 Data term ready 5 Ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator iLO MP LAN Port Figure 1-16 and Table 1-11 show the iLO port connector and pinouts.
Overview Controls, Ports, and LEDs Gigabit Ethernet LAN Port Figure 1-17 and Table 1-12 show the Gigabit Ethernet LAN port connector and pinouts. Figure 1-17 Gigabit Ethernet LAN Port Table 1-12 Gigabit Ethernet LAN Port Pinouts Pin Number Signal Description 1 RXP 2 RXN 3 TXP 4 Not used 5 Not used 6 TXN 7 Not used 8 Not used SCSI Port, Ultra 3, 68-Pin Two Ultra 3, 68-pin SCSI connectors are located on the HBA located in PCI slot 1.
Overview Controls, Ports, and LEDs Figure 1-18 and Table 1-13 show the SCSI port connector and pinouts.
Overview Controls, Ports, and LEDs Table 1-13 SCSI Port Pinouts (Continued) Pin Number Signal Description Pin Number Signal Description 21 S21 (+ATN) 55 S55 (–ATN) 22 S22 56 S56 23 S23 (+BSY) 57 S57 (–BSY) 24 S24 (+ACK) 58 S58 (–ACK) 25 S25 (+RST) 59 S59 (–RST) 26 S26 (+MSG) 60 S60 (–MSG) 27 S27 (+SEL) 61 S61 (–SEL) 28 S28 (+C/D) 62 S62 (–C/D) 29 S29 (+REQ) 63 S63 (–REQ) 30 S30 (+I/O) 64 S64 (–I/O) 31 S31 (+DB 8) 65 S65 (–DB 8) 32 S32 (+DB 9) 66 S66 (–DB
Overview Controls, Ports, and LEDs Additional Controls and LEDs Storage devices have additional LEDs showing their status. Hot-Pluggable Disk Drive LEDs Figure 1-19 and Table 1-14 show the hot-pluggable disk drive LED indicators and definitions. Figure 1-19 Hot-Pluggable Disk Drive LED Indicators Status LED Activity LED Table 1-14 LED Hot-Pluggable Disk Drive LED Definitions State Description Activity LED Flashing green Drive is active. Status LED Solid green Drive is operating (power applied).
Overview Controls, Ports, and LEDs QuickFind Diagnostic Panel The QuickFind diagnostic panel has 27 single color LEDs and one multi-color LED for temperature. The LEDs are normally off. The appropriate LED is turned on when an error is detected or a replacement part is required. Accessing the QuickFind Diagnostic Panel You can access the QuickFind diagnostic panel by removing the top cover. Use the QuickFind diagnostic panel as an aid in troubleshooting. (See “QuickFind Diagnostic Panel LEDs” on page 163.
Overview Controls, Ports, and LEDs Figure 1-22 shows the I/O baseboard LEDs, buttons, and sensors and Table 1-16 lists their definitions. Figure 1-22 I/O Baseboard LEDs, Buttons, and Sensors Battery 3.3 VSB Power LED BMC Reset Button 12V VRM LED PCI Attention LED PCI Attention Button 5V VRM LED iLO MP Soft Reset Button iLO MP Self-Test LED Chapter 1 PCI Power LED iLO MP Heartbeat LED BMC Heartbeat LED 3.
Overview Powering the Server On and Off Table 1-16 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12V VRM Power LED Green On 12V VRM is functioning. 5V VRM Power LED Green On 5V VRM is functioning. 3.3V VRM Power LED Green On 3.3V VRM is functioning. iLO MP Heartbeat Green Blinking The iLO MP is functioning correctly. iLO MP Self Test LED Amber On The iLO MP is executing the internal self test. Off The iLO MP passed the internal self test.
Overview Powering the Server On and Off Table 1-17 Power States (Continued) Power States Power Cable Plugged Into Receptacle? Power Activated through the iLO MP PC Command; or Front Panel Power Button Activated? Standby DC Voltage Applied? DC Voltage Applied? Full power Yes Yes Yes Yes Off No No No No NOTE If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state.
Overview Powering the Server On and Off Step 2. Press the power button to start the server. Step 3. Start the operating system. Powering Off the Server Power off the server using the following methods if the server is in the standby or full power state: • iLO MP PC command • Power button Powering Off the Server Using the iLO MP To power off the server using the iLO MP, follow these steps: Step 1. Gracefully shut down the operating system. Step 2. Initiate a console session, and access the MP Main Menu.
2 System Specifications This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp4410 or rp4440 server.
System Specifications Dimensions and Values Table 2-1 Minimum and Maximum Server Configurations (Continued) Component rp4410 rp4440 PCI Slots Two dedicated for LAN and SCSI; four 64-bit PCI-X slots, 66 MHz, 3.3V slots; and two 64-bit PCI-X slots, 133 MHz, 3.3V slots. Two dedicated for LAN and SCSI; four 64-bit PCI-X slots, 66 MHz, 3.3V slots; and two 64-bit PCI-X slots, 133 MHz, 3.3V slots. Core I/O Three serial ports, two USB ports, integrated RJ-45 LAN.
System Specifications Electrical Specifications Electrical Specifications This section provides electrical specifications for the server. AC Power Cords Table 2-3 lists the power cables available for use with the HP 9000 rp4410 and rp4440 servers. Table 2-3 Power Cords Part Number Description Country 8120-5341 Power Cord C15/S Africa 2.5m black CA ASSY 917 South Africa 8120-1351 Power Cord C13/BS-1363 2.
System Specifications Electrical Specifications Table 2-4 lists the ac power requirements for the server.
System Specifications Electrical Specifications Table 2-5 list maximum and typical power requirements for the HP 9000 rp4410 and rp4440 servers. Table 2-5 System Power Requirements Power Required (50-60 Hz) Watts VA Comments Maximum configurationa 1368 1440 Maximum theoretical Typical configurationb 1065 1125 Typical a. Maximum power is the sum of the worst case power consumption values of every subsystem in the HP 9000 rp4410 or rp4440 server.
System Specifications Environmental Specifications Table 2-6 CPU Qty 4 Typical Configuration Power Values (Continued) Memory Gigabytes 32 GBa PCI Cards (assuming 10W each) DVDs Hard Disk Drives Core I/O Bulk Power Supplies Typical Power (Watts) Typical Cooling (BTU/Hr) 0 1 2 2 2 915 3121.98 6 1 2 2 2 3600 12283.2 (8 DIMMs 4 GB each) 4 128 GBa (32 DIMMs 4 GB each)b a. The maximum memory capacity is 128 GB. b.
System Specifications Environmental Specifications Cooling This section provides information on the cooling systems in the server. CPU and Memory Cooling The server incorporates front to back airflow across the processor and memory extender boards and through the HDD backplane. Two 127 mm dual fan assemblies, mounted vertically in the center of the chassis, pull air through the processor and memory section and push air through the PCI section.
System Specifications Environmental Specifications Figure 2-1 shows the airflow through the server. Figure 2-1 Airflow Through HP 9000 rp4410 and rp4440 Servers Acoustic Noise Specification The acoustic noise specification for the HP 9000 rp4410 or rp4440 server is 53 db LpA (sound pressure level at bystander position in a dedicated computer room environment temperature of <25°C).
System Specifications Physical and Environmental Specifications Physical and Environmental Specifications Table 2-7 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440servers. It also lists the server and rack weights and dimensions. Table 2-7 Physical and Environmental Specifications Condition Typical Heat Release Airflow, Nominal 1368 Watts Typical Config. 1065 Watts a.
System Specifications Physical and Environmental Specifications 54 Chapter 2
3 Installing the System This chapter provides information on how to install the system.
Installing the System Server Views Server Views Figure 3-1, Figure 3-2, and Figure 3-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers.
Installing the System Detailed Server Description Figure 3-2 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) Figure 3-3 HP 9000 rp4410 and rp4440 Servers (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots available - 8. — Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN.
Installing the System Detailed Server Description • I/O bandwidth - 4 GBs. • Pinnacle FXe PCI video card. • PCI Gigabit, Fast Ethernet Controller with Wake-on-LAN enabled/disabled with BIOS setup. Internal Core I/O The following is supported on the HP 9000 rp4410 and rp4440 servers: • Dual channel SCSI U320 or U160 (PA8800 only) interface or RAID, two internal 68-pin connectors, two 68-pin external connectors. • SCSI backplane configured as either one or two channels.
Installing the System Detailed Server Description • Supported DDR DIMM sizes: — 128 MB, 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB — Standard 184 pins 2.5V DDR266, CL2, registered, ECC • 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth. • DIMMs loaded by quads enable interleaved mode and chip spare. • Requires that DIMMs within each group of four (quad) be identical. Cooling Six cooling fans with N+1 redundancy.
Installing the System Safety Information The firmware incorporates the Boot Console Handler (BCH), which provides an interface between the operating system and the platform firmware. BCH uses data tables that contain platform-related information, and boot and run-time service calls available to the operating system and its loader to provide a standard environment for booting.
Installing the System Installation Sequence and Checklist WARNING Ensure that the system is powered off and all power sources are disconnected from the server before removing or installing server hardware unless you are removing or installing a hot-swappable or hot-pluggable component. Voltages are present at various locations within the server whenever a dc power source is connected. This voltage is present even when the main power switch is turned off.
Installing the System Unpacking and Inspecting the Server Unpacking and Inspecting the Server This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server, received the components that you ordered, and verified that the server and its containers are in good condition after shipment. Verifying Site Preparation Verifying site preparation is essential for a successful server installation and includes the following tasks.
Installing the System Installing Additional Components To identify each item by part number, see the sales order packing slip. NOTE Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server with a Lifter WARNING Use caution when using a lifter.
Installing the System Installing Additional Components • ACX-15 Torx screwdriver • Special processor tool kit (HP part number 5069-5441) Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack.
Installing the System Installing Additional Components Figure 3-4 Accessing T-25 Screws T-25 Screw Inserting the Server Into the Rack To insert the server into the rack, follow these steps: Step 1. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Step 2. Replace the T-25 screws that fasten the server to the rack. Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal (rackless).
Installing the System Installing Additional Components Figure 3-5 Pedestal-Mounted Server Front Panel Controls and Indicators The front panel of the server provides controls and indicators used for common operations. Figure 3-6, Figure 3-7, and Figure 3-8 show the front view of the server and the control panel.
Installing the System Installing Additional Components Figure 3-6 Front View with Bezel Control Panel Figure 3-7 Chapter 3 Accessing the Control Panel 67
Installing the System Installing Additional Components Figure 3-8 Control Panel System LED Power LED Power Button Disk LED TOC/NMI Button Thermal LED Locator Button/LED Table 3-3 and Table 3-4 list the control panel LED and the switch and button LED status and descriptions. Table 3-3 Control Panel LED Definitions LED/ Button State Flash Rate Color Description System LED Running Steady Green System normal; OS up and running. System LED Booting Flashing at 0.
Installing the System Installing Additional Components Table 3-4 Switch and Button LED Definitions Button Power Button Description Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: • Momentarily (less than one second) turns on the power supplies and applies power to server circuits.
Installing the System Installing Additional Components Additional Controls and Indicators Storage devices have additional LEDs showing their status. Hot-Pluggable Disk Drive Indicators The hot-pluggable disk drives have two LEDs per drive, as follows: Figure 3-9 and Table 3-5 show the hot-pluggable disk drive LED indicators and definitions.
Installing the System Installing Additional Components Figure 3-10 DVD or CD-RW/DVD LED Indicators Eject Button Table 3-6 Emergency Eject DVD Drive LED Definitions LED Activity LED Activity LED State Flashing green Description Drive is active Front Bezel The server does not need to be powered off to remove the front bezel. Removing the Front Bezel To remove the front bezel, grasp the front bezel at the outer edges and pull straight out.
Installing the System Installing Additional Components The front control panel access door is on the bezel. Opening the control panel door provides access to the following components: • Power button • System LEDs Replacing the Front Bezel To replace the front bezel, hold the bezel in mounting position and push the bezel straight into the chassis until it snaps into place. Front and Top Covers CAUTION Do not operate the server without the front and top covers in place.
Installing the System Installing Additional Components Figure 3-12 Removing and Replacing the Front Cover Thumbscrews Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis. Replacing the Front Cover To replace the front cover, follow these steps: Step 1. Align the tabs at the rear of the front cover with the corresponding slots in the chassis and fully seat the tabs into the slots. Step 2.
Installing the System Installing Additional Components Figure 3-13 Removing and Replacing the Top Cover Thumbscrews Rear of Chassis Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots and push forward until it seats. Step 2. Tighten the two thumbscrews securely.
Installing the System Installing Additional Components Hot-Swappable Chassis Fan Units There are three hot-swappable chassis fan units in the server. • Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width. • Fan units 0 and 1 are interchangeable and are in the left and center positions. Figure 3-14 • Hot-Swappable I/O Fans (Units 0 and 1) Fan unit 2 is smaller and fits into the right-most position behind the power supply.
Installing the System Installing Additional Components Figure 3-15 Hot-Swappable Power Supply Fan (Unit 2) CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server.
Installing the System Installing Additional Components Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” on page 64.) Step 2. Remove the top cover. (See “Removing the Top Cover” on page 73.) Step 3. Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. (Figure 3-15) IMPORTANT When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes.
Installing the System Installing Additional Components Removing the I/O Baseboard Assembly CAUTION Before removing the I/O baseboard assembly, record all boot configuration settings displayed by the BCH INFO ALL command. These values might need to be reset after replacing the I/O baseboard assembly. To remove the I/O baseboard assembly, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” on page 64.) Step 2.
Installing the System Installing Additional Components Figure 3-16 I/O Baseboard Locking Lever OPEN CLOSE Step 7. Slide the system I/O baseboard assembly all the way to the rear until removed from chassis. CAUTION Chapter 3 The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis.
Installing the System Installing Additional Components Figure 3-17 I/O Baseboard Assembly Removal Replacing the I/O Baseboard Assembly NOTE The I/O baseboard assembly replacement procedure assumes that you are reinstalling the assembly that was previously removed from a configured server. To replace the I/O baseboard assembly, follow these steps: Step 1.
Installing the System Installing Additional Components System Battery This section provides information on the system battery and how to replace a system battery. Battery Notice This product contains a Lithium battery. WARNING Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of lithium batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment. Replace with the identical or equivalent battery.
Installing the System Installing Additional Components Figure 3-18 System Battery Location on I/O Baseboard Battery Step 5. Lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the battery to remove the battery from its socket. Step 6. Lift up the battery holder retaining clip with a flat-head screwdriver and slide the new battery into the holder. NOTE The positive terminal of the battery is designated by the plus (+) sign.
Installing the System Installing Additional Components Step 9. Reset the system time and date using the BCH DATE command. To verify that you installed the system battery correctly once you set the time and date, follow these steps: a. Power off the system. b. Unplug the power cord. c. Wait for a minute before turning it back on. d. Run the DATE command again. If the time and date are now correct, you installed the system battery correctly. Step 10.
Installing the System Installing Additional Components CAUTION The empty hot-swappable power supply slot P1 must remain closed with the supplied metal cover in place when a second power supply is not used. The server can be damaged due to overheating if the cover does not remain in place. CAUTION If the system is powered off, install the hot-swappable power supply into the server before attaching the new power cord at the rear of the system.
Installing the System Installing Additional Components Step 4. Supporting the power supply with both hands, slide it into slot P1 until it plugs into the socket on the internal power supply board. Hand tighten the thumbscrew. Step 5. Install the power cord into the power supply socket and secure it to the power cord bracket. Step 6. Apply power (200 - 240 VAC) to the new power supply. The LED immediately turns on.
Installing the System Installing Additional Components Figure 3-21 Disk Drive Installation in Slot 2 Step 3. Close the drive ejector handle by pushing it down until it clicks. The hot-pluggable disk drive is now correctly installed. Figure 3-22 Disk Drive Installation in Slots 1 and 2 Slot 2—SCSI ID 1 Slot 1—SCSI ID 0 Installing Processors This section provides information about installing processors.
Installing the System Installing Additional Components Ensure that the system is powered off and all power sources have been disconnected from the server before attempting the following procedures. Failure to observe this warning can result in personal injury or damage to equipment. CAUTION Ensure that processor speed and cache size are identical for all processors. Failure to observe this caution results in performance degradation or system failure.
Installing the System Installing Additional Components Table 3-7 lists the load sequence. Table 3-7 Dual Processor Module Load Order Dual Processor Module Connector rp4410 or rp4440 1 CPU0 rp4410 or rp4440 2 CPU1 rp4440 only 3 CPU2 rp4440 only 4 CPU3 Server Removing the Processor Extender Board WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing the processor extender board.
Installing the System Installing Additional Components Figure 3-23 Extender Board Latches Step 5. Pull out on the extraction levers to unplug the processor extender board from the socket located on the midplane riser board. Step 6. Pull out the processor extender board from the chassis.
Installing the System Installing Additional Components Figure 3-24 Removing the Processor Extender Board CPU1 CPU0 CPU3 (under) CPU2 (under) Installing a Processor on the Extender Board CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE Before installing a processor into the server, read the following instructions carefully for a complete understanding of this process.
Installing the System Installing Additional Components Step 5. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION Do not press the processor modules into the socket. When properly assigned, the processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.
Installing the System Installing Additional Components Figure 3-26 Processor Cable Placed Incorrectly Heatsink Cable Placed Incorrectly Pinched Between Heatsink and Extender Board Frame Protective Plastic Sleeve Sheet Metal Frame Step 6. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise using the CPU Install Tool or 2.5-mm Allen wrench. TIP When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure.
Installing the System Installing Additional Components Figure 3-27 Installing the Processor on the Extender Board Tightening Sequence for 4-Shoulder Screws is 1, 2, 3, 4 DO NOT OVERTIGHTEN (See Step 7) 3 1 2 2 Knurled ThumbScrews 4 Torx-T15 Use Torx T15 Driver to Tighten Shoulder Screws and Thumbscrews 2.5 MM Allen Key Power Cable Protected by Plastic Sleeve Align Pins on Heatsink with Slots in Frame Slots* Slots* *Slots shown are at CPU1 socket.
Installing the System Installing Additional Components Extender Board Switches and Jumpers The processor extender board includes switches and jumpers. These switches are factory preset and must not be altered except by an HP Service Representative. Replacing the Processor Extender Board To replace the processor extender board, follow these steps: Step 1. Ensure that the extraction levers are positioned in the outward, unlocked position. Step 2.
Installing the System Installing Additional Components Table 3-8 and Figure 3-28 show the DIMM filler requirements and configuration for the 16-DIMM memory extender board.
Installing the System Installing Additional Components Table 3-9 DIMM Filler Requirements for 32-DIMM Memory Extender Board 4 DIMMs in quad 0 12 fillers total: Two fillers in quads 1, 3, 4, 5, 6, and 7 (quad 2 remains unfilled) 8 DIMMs in quads 0 and 1 Eight fillers total: Two fillers in quads 4, 5, 6, and7 (quads 2 and 3 remain unfilled) 12 DIMMs in quads 0, 1, and 2 Eight fillers total: Two fillers in quads 4, 5, 6, and7 (quad 3 remains unfilled) 16 DIMMs in quads 0, 1, 2, and 3 Eight fillers to
Installing the System Installing Additional Components Figure 3-29 32-DIMM Memory Extender Board Minimum Configuration DIMM Filler Chapter 3 97
Installing the System Installing Additional Components Removing a Memory Extender Board The memory extender boards is located under the front cover. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before attempting this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Installing the System Installing Additional Components Installing DIMMs To install DIMMs, follow these steps: Step 1. Align the DIMM with the socket located on the memory extender board. (Align the notch in the DIMM with the tab in the connector.) Step 2. Firmly and evenly push on each end of the DIMM until it seats in the socket. Ensure that the extraction levers are in the closed position.
Installing the System Installing Additional Components Step 6. Replace the front bezel onto the chassis. (See “Replacing the Front Bezel” on page 72.) Hot-Pluggable PCI/PCI-X The HP 9000 rp4410 and rp4440 servers support PCI/PCI-X hot-pluggable technology and includes six hot-pluggable PCI/PCI-X slots. Hot-Pluggable PCI/PCI-X Operations PCI/PCI-X hot-pluggable technology enables the following operations.
Installing the System Installing Additional Components PCI/PCI-X Slot Locations and Configurations PCI/PCI-X slots are numbered from 1 through 8 in the server as shown in Figure 3-32.
Installing the System Installing Additional Components Shared slots have card compatibility restrictions. If one of the shared slots is occupied, the card being added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower capability than the current bus configuration, it cannot work. If the new card has a faster capability than the current bus configuration, it only runs at the bus mode and frequency of the current bus configuration.
Installing the System Installing Additional Components Hot-Plug Procedures The hot-plug procedures described in this section use the hardware interface only. Software interface procedures are described in Table 3-10 on page 100. IMPORTANT Before adding or replacing a PCI/PCI-X card, determine whether that card is critical to the server operation. If you replace a card that is still operating and it is a critical resource to the server, you can cause undesired system downtime.
Installing the System Installing Additional Components Figure 3-33 PCI/PCI-X OLX Divider Layout PCI-X Card Latch Closed Position MRL—Closed PCI-X Card Latch Open Position MRL—Open Power LED Light Pipe Attention Button Attention LED Light Pipe Step 4. Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card into the empty slot.
Installing the System Installing Additional Components Figure 3-34 Inserting PCI/PCI-X Card Step 5. If the PCI/PCI-X card is full size, open the slider gate latch to access the card slot.
Installing the System Installing Additional Components Figure 3-35 Slider Gate Latch Step 6. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 3-35) Step 7. Push the MRL down until it seats against the chassis wall.
Installing the System Installing Additional Components Step 8. Turn the PCI/PCI-X card latch to the closed position to capture the PCI/PCI-X card and MRL into the closed position. Step 9. Press the Attention button . The power LED starts to blink. Wait until the power LED goes from blinking to steady on. NOTE After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again.
Installing the System Installing Additional Components IMPORTANT When inserting the PCI/PCI-X card, be careful you do not accidentally touch an Attention button on the other OLX dividers. This initiates an undesired shutdown of another PCI/PCI-X card/slot. If you accidentally initiate slot shutdown, push the Attention button again within five seconds to cancel the shutdown. NOTE Ensure that you fully seat the card into the slot, or undesired results can occur after power is reapplied to the slot.
Installing the System Installing Additional Components Troubleshooting PCI/PCI-X Hot-Pluggable Operations Sometimes a PCI/PCI-X card does not come online during a hot-pluggable operation due to a frequency mismatch between the PCI/PCI-X card and the slot bus or due to other hardware errors. To determine the type of error you are experiencing, observe the LED activity described as follows. 1.
Installing the System Installing Additional Components WARNING NOTE Ensure that the system is powered off and all power sources have been disconnected from the server before attempting this procedure. Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI HBA. If you convert the server to duplex configuration, you cannot install external SCSI devices to the SCSI HBA core I/O controller.
Installing the System Installing Additional Components Figure 3-36 Removing the SCSI Jumper Cable Step 2. Install the duplex board in the SCSI connector located nearest the disk drive cage. a. Align the bracket tabs with the slots on the side of the disk drive cage. b. Press the bracket against the disk drive cage until the bracket locks into place. c. Align the connector of the duplex board with the connector on the SCSI backplane. d. Press the board connector into the backplane connector.
Installing the System Installing Additional Components Figure 3-37 Installing the Duplex Board Step 3. Secure the duplex board to the disk drive cage by the bracket and to the SCSI backplane by the SCSI connector sockets. (Figure 3-37) Step 4. Install the SCSI Cable B on the SCSI backplane. (Figure 3-38) a. Release the SCSI Cable B from its stowed position within the chassis. b.
Installing the System Installing Additional Components Figure 3-38 Installing SCSI Cable B to the SCSI Backplane Step 5. Connect the other end of the SCSI Cable B to the SCSI B channel connector on the SCSI adapter board. (Figure 3-39) a. Release the SCSI Cable B from its stowed position within the chassis. b. Plug the SCSI Cable B connector into the SCSI B channel connector located at the rear of the board.
Installing the System Installing Additional Components Figure 3-39 Installing SCSI Cable B to the SCSI Adapter Board Replacing the Removed Modules To return the server to operational configuration, follow these steps: Step 1. Replace the processor extender board. (See “Replacing the Processor Extender Board” on page 94.) Step 2. Replace the memory extender board. (See “Replacing the Memory Extender Board” on page 99.) Step 3. Replace the top cover. (See “Replacing the Top Cover” on page 74.) Step 4.
Installing the System Installing the Server Into a Rack, Non-HP rack, or Pedestal Installing the Server Into a Rack, Non-HP rack, or Pedestal The following information describes how to install the server into an HP rack. Information is also provided on approved non-HP rack and pedestal mount alternatives. HP Rack HP 9000 entry class servers that are installed into racks are shipped with equipment mounting slides. The Mid-Weight Slide Kit, (HP part number 5065-7291) is provided with each set of slides.
Installing the System Connecting the Cables Connecting the Cables This section describes the cables to connect to power the server and to provide LAN connectivity for the server. AC Input Power The HP 9000 rp4410 and rp4440 servers come with one or two power supplies installed. A power supply includes an ac input connector which is rated for 200 to 240 VAC at 13 amps. If two power supplies are installed, both power supplies must be connected separately to an ac power source.
Installing the System Connecting the Cables Applying Standby Power to the Server To apply standby power to the server, follow these steps: Step 1. If the server has one power supply installed in slot P1, plug the power cord into that receptacle. Plug the other end of the power cord into an appropriate outlet. NOTE The LED on the power supply does not illuminate in the standby power state. The LED illuminates when the server is powered on to full power.
Installing the System Console Setup To enable general network connectivity for the server, follow these steps: Step 1. Obtain a valid IP address for each LAN port you plan to activate. Step 2. Connect the LAN cable from an available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server. Setting Up the Console Setting up the console includes the following steps: • Determine the physical access method to connect cables.
Installing the System Console Setup Setup Checklist Use the checklist in Table 3-13 to assist with the iLO MP setup process. Table 3-13 Setup Checklist Step Action X Standard Setup 1 Preparation 1. Determine a LAN configuration method and assign an IP address if necessary. 2. Determine an access method to select and connect the cables.
Installing the System Console Setup Setup Flowchart Use this flowchart as a guide to assist in the Integrity iLO MP setup process.
Installing the System Console Setup Preparation You must perform the following tasks before you can configure the iLO MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method. The iLO MP has a separate LAN port from the system LAN port.
Installing the System Console Setup Table 3-15 LAN Configuration Methods (Continued) DHCP DNS RS-232 Serial Port (iLO MP LC command) No Yes No ARP Ping No Yes Yes ARP Ping, RS-232 serial port, or remote/modem port Yes No Yes RS-232 serial port, or remote/modem port No No Yes RS-232 serial port, remote/modem port, or ARP Ping Yes No No Cannot set up the LAN. Reconsider your criteria.
Installing the System Console Setup ARP Ping operational issues include the following: • You can use ARP Ping regardless of the status of DHCP, unless an IP address has ever been acquired using DHCP. • When ARP Ping is successful, DHCP status is disabled. • Some DHCP server options can cause the apparent issuance of ARP Ping to the iLO MP which will negate the DHCP/DDNS method. • The PC and the server must be on the same physical subnet.
Installing the System Console Setup For example: arp -s 192.0.2.1 00-00-0c-07-ac-00 Step 6. At the DOS prompt, enter ping followed by the IP address to verify that the iLO MP LAN port is configured with the appropriate IP address. The destination address is the IP address that is mapped to the iLO MAC address. Perform this task from the PC that has the ARP table entry. ping For example: ping 192.0.2.1 Step 7. Connect to the iLO MP LAN using this IP address.
Installing the System Console Setup IMPORTANT Do not use hpterm and vt100 terminal types at the same time. There are many different emulation software applications. Consult the help section of your emulation software application for instructions on how to configure the software options. Step 3. Use Table 3-14 to determine the required connection components and the ports used to connect the server to the console device. Step 4. Connect the cables. a.
Installing the System Console Setup MP MAIN MENU: CO: Console VFP: Virtual Front Panel CM: Command Menu CL: Console Logs SL: Show Event Logs HE: Main Menu Help X: Exit Connection This example shows the MP Main Menu accessed through the local serial port. The list of commands displayed on the screen can be different depending on the method of access to the iLO MP. When logging in using the local or remote RS-232 serial ports, the login prompt may not display if another user is logged in through these ports.
Installing the System Accessing the Host Console c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP recommends that iLO MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network. This not only improves performance by reducing traffic load across the main network, it also acts as the first line of defense against security attacks.
Installing the System Accessing the Host Console The iLO MP has a separate LAN port from the system LAN port. It requires a separate LAN drop, IP address, and networking information from that of the port used by the operating system. Before starting this procedure, you must have the following information: • DNS name for the iLO MP LAN. This is found on the toe-tag on the server. • Host name (used when messages are logged or printed).
Installing the System Accessing the Host Console Figure 3-43 Status Summary Page Function Tabs Navigation Bar Display Screen Step 4. Select the web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Step 5. Click an option link to display data in the Display screen. Step 6. Click Refresh to update the display. The iLO MP web interface has a robust help system.
Installing the System Accessing the Host Console root@myhost> ioscan -fH 0/7/2/0 Class I H/W Path Driver S/W State H/W Type Description ================================================================= unknown -1 0/7/2/0 UNCLAIMED UNKNOWN PCI Display (10025159) root@myhost> To enable the VGA graphics capability, continue with the next section.
Installing the System Powering the Server ON and Off Powering the Server ON and Off This section provides information and procedures for powering on and powering off the server. Power States The server has three power states: • Standby power • Full power • Off Table 3-17 lists the server power states.
Installing the System Powering the Server ON and Off Step 4. Enter PC to use the remote power control command. Step 5. Enter ON to power on the server, and enter YES when prompted to confirm the action. Step 6. Start the operating system. Powering On the Server Manually NOTE If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state when the power cord is plugged in to the server.
Installing the System Powering the Server ON and Off CAUTION The main dc voltage is now removed from the system; however, ac voltage for standby power is still present in the server. Step 3. Unplug all power cables from the receptacles on the rear panel of the server.
Installing the System Booting the Operating System Booting the Operating System This section covers procedures for booting and shutting down an operating system on the server. Supported Operating System The only supported operating system on the HP 9000 rp4410 and rp4440 servers is HP-UX 11i Version 1 (and higher HP-UX versions that support PA-RISC systems.) Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers.
Installing the System Booting the Operating System Step 1. At the BCH Main Menu, enter command or menu> bo pri. The following message displays: Interact with IPL (Y, N, or Cancel)?> Step 2. To interact with IPL, answer y. Step 3. At the ISL> prompt, type hpux-is. Booting HP-UX in LVM Maintenance Mode To boot to HP-UX in LVM maintenance mode, follow these steps: Step 1. At the BCH Main Menu, enter command or menu> bo pri. The following message displays: Interact with IPL (Y, N, or Cancel)?> Step 2.
Installing the System Troubleshooting • me (Memory) • io (Check the PCI device information to determine if the values match the devices installed in the server) Step 2. Verify the parameters. Step 3. To return to the BCH Main Menu, use the ma command . Troubleshooting This section provides basic server troubleshooting information. It is designed to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping.
Installing the System Troubleshooting Table 3-18 describes what happens when the server is at BCH, and you press the power button. Table 3-18 Server Power Button Functions When Server is On and at BCH Action Reaction One to three seconds System power turns off immediately (hard power off) Five seconds or longer System power turns off immediately (hard power off) Table 3-19 describes what happens when the server is on with the operating system running, and you press the power button.
Installing the System Troubleshooting • If the console shows that the server is powered on, but server LEDs indicate that power is off, remove and reseat connectors on the LED status board. If the problem persists, replace the LED status board. If the console shows that the server is not powered on (server is off), remove and reseat connectors on the system board. If the problem persists, replace the power supply interface board, or the system board.
Installing the System Troubleshooting DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: 1. Remove and reinsert the disk. 2. Replace the disk. 3. Remove and reinstall the DVD drive. Check that connectors are fully engaged. 4. Replace the DVD drive. Hard Drive Problems Hard drive problems that occur during installation are usually due to rough handling.
Installing the System Troubleshooting Step 6. Select the firmware package you want to download. Step 7. Download the firmware package, and follow the instructions for updating the firmware included in the release notes. Installing the Latest Version of the Firmware on the Server To install the latest version of the firmware on the server, follow these steps: Step 1. Initiate a server console session. Step 2. Insert the CD with the copy of the latest version of the firmware. Step 3.
Installing the System Troubleshooting Table 3-21 Front Control Panel LED Definitions (Continued) LED/ Button State Flash Rate System LED Attention Flashing at 1 Hz Yellow Warning—System needs attention. Redundancy lost, component failure pending. (Additional information can be found in the System Log). System LED Fault Flashing at 2 Hz Red Hard fault, system halted. System LED Off Off N/A System off. Power LED On Steady Green Power normal.
Installing the System Troubleshooting Table 3-22 Item Memory bank X (0-7) QuickFind Diagnostic Panel LED Definitions (Continued) LED 0 LED1 LED2 LED3 Details DIMM xA DIMM xB DIMM xC DIMM xD The specified DIMM has failed—reseat or replace the memory board and DIMM. If all the LEDs for a rank (0-7) are lit and the memory config error LED is lit, then the DIMMs in the specified rank are mismatched—review the information on installing memory.
Installing the System Troubleshooting Figure 3-45 QuickFind Diagnostic Panel Processor Subsystem I/O VRM CPU VRM Fan Memory 0 Memory 1 Memory 2 Memory 3 Memory 4 Memory 5 Memory 6 Memory 7 Power Supply Memory Config Error Processor Config Error Missing Component System Temperature Check Event Log Chapter 3 143
Installing the System Troubleshooting Information to Collect Before You Contact Support Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log. • Try to determine precisely what did or did not happen. Step 2.
4 Booting the Operating System This chapter describes procedures for booting and shutting down the HP-UX operating system on the HP 9000 rp4410 and rp4440 servers. This chapter addresses the following topics: • “Supported Operating System” on page 145 • “Booting and Shutting Down HP-UX” on page 146 • “Verifying the Server Configuration Using Boot Console Handler” on page 148 Supported Operating System Booting the server loads the operating system, which is essential for running all other programs.
Booting the Operating System Booting and Shutting Down HP-UX Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers. • To boot HP-UX, follow one of these procedures: — “Standard HP-UX Booting Using Boot Console Handler” on page 146describes the standard way to boot HP-UX. Typically this results in booting HP-UX in multi-user mode. — “Booting HP-UX in Single-User Mode” on page 147 describes how to boot HP-UX in single-user mode.
Booting the Operating System Booting and Shutting Down HP-UX Booting HP-UX in Single-User Mode To boot to HP-UX in single-user mode, follow these steps: Step 1. At the BCH Main Menu, enter command or menu> bo pri. The following message displays: Interact with IPL (Y, N, or Cancel)?> Step 2. To interact with IPL, answer y. Step 3. At the ISL> prompt, type hpux -is. Booting HP-UX in LVM Maintenance Mode To boot to HP-UX in LVM maintenance mode, follow these steps: Step 1.
Booting the Operating System Verifying the Server Configuration Using Boot Console Handler Verifying the Server Configuration Using Boot Console Handler From the BCH Main Menu, enter in to go the INformation Menu. Use the corresponding command from the menu to verify the type and quantity of processors, memory, and I/O cards: Step 1. To enter the POSSE shell, type CO from the iLO MP Main Menu. To list all the categories available in the shell, type help .
5 Troubleshooting This chapter provides a preferred methodology (strategies and procedures) and tools for troubleshooting server error and fault conditions.
Troubleshooting Troubleshooting System Power Troubleshooting System Power This section provides information and procedures for troubleshooting system power. Using the Front Panel Power Button The server power button on the front panel operates differently, depending on how long the button is held in and on what the system is doing when the button is pressed. You must be aware of its uses to properly troubleshoot the system. Table 5-1 shows the power button functions.
Troubleshooting Troubleshooting System Power • The cause of this problem is not apparent from the iLO MP’s SEL or the FPL logs. If both these conditions are true, see “System Build-Up Troubleshooting” on page 152. Consider the following assumptions before troubleshooting system power: • The problem is a solid failure event (it happens every time you attempt to power on the system or initiate POST).
Troubleshooting Troubleshooting System Power is visible from rear of the system by looking through the holes in the sheet metal directly above the iLO MP LAN connector. The iLO MP heartbeat LED is on the left, closest to the power supplies. This LED flashes at 1 Hz whenever housekeeping voltages are available and the iLO MP circuitry is functional. If it is not flashing (or is solid green), the iLO MP circuitry might be nonfunctional or is not receiving housekeeping voltages. • The BMC heartbeat LED.
Troubleshooting Troubleshooting System Power Step 2. Remove the processor extender board, memory extender board, disk drives, I/O cards (if possible) and plug the ac power cords into the power supplies.
Troubleshooting Troubleshooting System Power Sensor: Entity Presence 0x2041CB3DB3020040 FF20807115250300 If all of the CRU IDs do not appear, note the missing CRU ID. If CRU ID entries and the Alert Level 5 Missing CRU device - CPU 0 PIROM appear, go to the next step. Step 4. Insert the processor extender board. NOTE For this example, the processors were not removed from the processor extender board first.
Troubleshooting Troubleshooting Using Online Support Tools Step 7. If you get any other error at this point, re-examine the SEL events and see if they point to the root cause. If the SEL logs do not assist in pointing to the root cause, HP recommends that you get the assistance of a systems expert.
Troubleshooting Troubleshooting Using Online Support Tools Event Monitoring Service Event Monitoring Service (EMS) is the framework for monitoring hardware and reporting events. Use EMS to eliminate most undetected hardware failures that cause data loss or interruptions of system operation. You can monitor a hardware device (such as a disk) for any unusual activity (called an event). When an event occurs, it is reported by a variety of notification methods, such as email.
Troubleshooting Troubleshooting Using Online Support Tools Step 1. Access the iLO MP command prompt. Step 2. Enter the sl command.
Troubleshooting Troubleshooting Using Offline Support Tools Logged by: BMC; Sensor: Cable / Interconnect - SCSI ChExt Cable Data1: Device Removed/Device Absent 0x203E4D0AC6020220 FFFF0008F61B0300 Log Entry 73: 00:00:12 Alert Level 3: Warning Keyword: Type-02 050301 328449 The server's built-in sensors have detected an open chassis door.
Troubleshooting Troubleshooting Using Offline Support Tools Table 5-2 lists the ODE commands that are available at the ODE prompt. Table 5-2 ODE Commands Command Description help Displays a list and description of the available commands. help Displays additional information about the command. help Displays additional information about the variable. ls Lists the ODE modules that run on your computer. Runs an ODE module interactively.
Troubleshooting Troubleshooting Using Offline Support Tools Troubleshooting PCI/PCI-X Hot-Pluggable Operations Sometimes a PCI/PCI-X card does not come online during hot-plugging due to a frequency mismatch between the PCI/PCI-X card and the slot bus, or due to other hardware errors. To determine the type of error you are experiencing, interpret the LED display described as follows. Figure 5-1 shows the PCI/PCI-X LEDs.
Troubleshooting Troubleshooting Using LED Indicators NOTE After pushing the attention button, ensure that you wait the full five second operation cancellation window before taking further action. Hardware Operation Fault A hardware operation fault is usually caused by an incorrectly seated or defective PCI/PCI-X card. If this occurs, the attention LED turns steady on and the power LED turns steady off.
Troubleshooting Troubleshooting Using LED Indicators Figure 5-2 shows the front control panel LEDs. Figure 5-2 Front Control Panel LEDs System LED Power LED Power Button Disk LED TOC/NMI Button Thermal LED Locator Button/LED Table 5-3 lists the front control panel LED definitions. Table 5-3 Front Control Panel LED Definitions LED/ Button State Flash Rate Color Description System LED Running Steady Green System normal. OS up and running. System LED Booting Flashing at 0.
Troubleshooting Troubleshooting Using LED Indicators QuickFind Diagnostic Panel LEDs The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. The following definitions describe the status of the various LEDs and what is wrong with the indicated component. NOTE LED behavior is based on firmware. For changes in LED behavior, see your server firmware release notes. Table 5-4 lists the QuickFind diagnostic panel LED definitions.
Troubleshooting Troubleshooting Using LED Indicators Figure 5-3 shows the QuickFind diagnostic panel.
Troubleshooting Troubleshooting Using LED Indicators I/O Baseboard LED Indicators Figure 5-4 shows the LEDs, sensors, and reset or attention buttons on the I/O baseboard. Figure 5-4 I/O Baseboard LEDs, Buttons, and Sensors Battery 3.3 VSB Power LED BMC Reset Button 12V VRM LED PCI-X Attention LED iLO MP ROM LED PCI-X Attention Button 5V VRM LED MP Soft Reset Button iLO MP Self-Test Chapter 5 PCI-X Power LED iLO MP Heartbeat LED BMC Heartbeat LED 3.
Troubleshooting Troubleshooting Using LED Indicators Table 5-5 lists the I/O baseboard LEDs, buttons, and sensors. Table 5-5 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12V VRM Power LED Green On 12V VRM is functioning. 5V VRM Power LED Green On 5V VRM is functioning. 3.3V VRM Power LED Green On 3.3V VRM is functioning. iLO MP heartbeat Green Blinking The iLO MP is functioning correctly.
Troubleshooting Troubleshooting Using LED Indicators Figure 5-5 shows the 32-DIMM memory extender board LEDs. Figure 5-5 32-DIMM Memory Extender Board LEDs 1.25 V LED 1.5 V LED Table 5-6 lists the 32-DIMM memory extender board LED states. Table 5-6 LED 32-DIMM Memory Extender Board LED States Color Status 1.25 V power Green On Power OK 1.
Troubleshooting Troubleshooting Using LED Indicators Figure 5-6 shows the 16-DIMM memory extender board LEDs. Figure 5-6 16-DIMM Memory Extender Board LEDs VRM LEDs Table 5-7 lists the 16-DIMM memory extender board LED states.
Troubleshooting Disk and I/O Path Logging Disk and I/O Path Logging Some failures result in I/O path logging. These paths help to indicate the source of the error and can be included in the error message or logged into console or event logs. Table 5-8 describes the disk drive and PCI slot paths for the server. Table 5-8 Internal Disk and DVD Paths Function Associated with Path Slot Location Paths Disk slot 1 (SCSI ID = 0) SCSI I/O for bottom removable disk Bottom disk 0/1/1/0.0.
Troubleshooting Disk and I/O Path Logging Table 5-10 PCI I/O Paths (Continued) Slot Function Associated with Path Location ACPI Paths Slot 2 (core I/O LAN) Gigabit LAN 2nd from left 0/1/2 0/1/2/1 (dual-port LAN only) Slot 3 I/O with 66 MHz/ 64-bit PCI-X card (shared with slot 4) 3rd from left 0/4/1 Slot 4 I/O with 66 MHz/ 64-bit PCI-X card (shared with slot 3) 4th from left 0/4/2 Slot 5 I/O with 66 MHz/ 64-bit PCI-X card (shared with slot 6) 5th from left 0/5/1 Slot 6 I/O with 66 MHz
Troubleshooting Core I/O Connections Core I/O Connections The HP 9000 rp4410 and rp4440 servers include the following core I/O connections: • Two USB ports • One iLO MP — One 10/100 LAN-RJ45 — Three serial ports • SCSI HBA — The SCSI HBA board is used to attach SCSI external mass storage to the system. — Connections to the SCSI board include the external SCSI channels for external mass storage devices.
Troubleshooting System I/O Board Switches and Jumpers System I/O Board Switches and Jumpers The following descriptions are for reference only.
Troubleshooting System I/O Board Switches and Jumpers Table 5-11 lists the system I/O board indicators, connectors, and jumpers.
Troubleshooting System I/O Board Switches and Jumpers Table 5-11 System I/O Board Indicators, Connectors, and Jumpers (Continued) LED Indicators Reference Designator Function Connectors Reference Designator Function Jumpers Reference Designator Function DS5808 3.3 V power J9803 Core I/O debug connector N/A N/A DS6113 3.
6 Removing and Replacing Components This chapter describes how to remove and replace hardware in the HP 9000 rp4410 and rp4440 servers. Use care to prevent injury and equipment damage when performing these procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Removing and Replacing Components Safety Information Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Removing and Replacing Components Accessing a Rack-Mounted Server Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to the server that is mounted in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. This document can be accessed at: http://www.hp.
Removing and Replacing Components Accessing a Pedestal-Mounted Server Step 2. Flip out the two pull handles at either end of the front bezel and slowly pull the unit forward by the handles. The server is fully extended when the rail clips are locked in place. When fully extended, the front and top covers are fully accessible. Inserting the Server Into the Rack To insert the server into the rack, follow these steps: Step 1.
Removing and Replacing Components Accessing a Pedestal-Mounted Server WARNING Figure 6-2 Chapter 6 Ensure that the server is properly grounded when performing remove-and-replace procedures. Use an antistatic wrist strap and grounding mat similar to those found in the HP Electrically Conductive Field Service Kit.
Removing and Replacing Components Front Bezel Front Bezel The server does not need to be powered off to remove the front bezel. The front control panel access door is on the bezel. Opening the control panel door provides access to the following components: • Power button • System LEDs Removing the Front Bezel Remove the front bezel by grasping the outer edges of the front bezel and pulling straight out.
Removing and Replacing Components Front and Top Covers Front and Top Covers CAUTION Do not operate the server without the front and top covers in place. Operation of the server without the front and top covers in place makes the server susceptible to electromagnetic interference (EMI) and overheating problems that result in system failure. Observe all electrostatic discharge (ESD) safety precautions before attempting this procedure.
Removing and Replacing Components Front and Top Covers Step 3. Using a Torx T15 driver, loosen the four captive thumbscrews that hold the front cover in place. Figure 6-4 Removing and Replacing the Front Cover Thumbscrews Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis. Replacing the Front Cover To replace the front cover, follow these steps: Step 1.
Removing and Replacing Components Front and Top Covers Step 3. Pull the cover toward the rear of the server to free the tabs from the slots in the center of the chassis and lift the cover straight up. Figure 6-5 Removing and Replacing the Top Cover Thumbscrews Rear of Chassis Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis.
Removing and Replacing Components Memory Extender Board Memory Extender Board The memory extender board is located directly under the front cover of the chassis. The standard memory extender board can hold up to 16 DIMMs. The optional high capacity memory extender board can hold up to 32 DIMMs. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a memory extender board.
Removing and Replacing Components Memory Extender Board Step 4. Press the latches on the extraction levers located on each side of the memory extender board.
Removing and Replacing Components Memory Extender Board Step 5. Pull on the extraction levers to unplug the memory extender board from the socket located on the midplane riser board and remove the memory extender board from the chassis. Figure 6-7 Memory Extender Board Replacing the Memory Extender Board To replace the memory extender board, follow these steps: Step 1. Ensure that the extraction levers are in the outward, unlocked position. Step 2.
Removing and Replacing Components System Memory DIMMs System Memory DIMMs System memory DIMMs are located on the memory extender board. Replacing Deallocated Memory Ranks This section provides the steps necessary to replace deallocated memory ranks. When replacing deallocated memory ranks on a server with system firmware version 45.11 or greater, you must perform the following procedure before replacing the deallocated memory.
Removing and Replacing Components System Memory DIMMs NOTE The memory extender board can be removed without removing the server from the rack. Step 2. Remove the front bezel. (See “Removing the Front Bezel” on page 180.) Step 3. Remove the front cover. (See “Front and Top Covers” on page 181.) Step 4. Remove the memory extender board. (See “Removing a Memory Extender Board” on page 184.) Step 5.
Removing and Replacing Components System Memory DIMMs Table 6-1 and Figure 6-8 show the filler requirements and slot IDs for the 16-DIMM memory extender board.
Removing and Replacing Components System Memory DIMMs Table 6-2 and Figure 6-9 show the filler requirements and slot IDs for the 32-DIMM memory extender board.
Removing and Replacing Components System Memory DIMMs Supported DIMM Sizes You can install up to 128 GB of memory in the server. Supported DIMM sizes are as follows: • 256 MB, 512 MB, 1 GB, 2 GB, 4 GB Dissimilar DIMM sizes can be used across the extender board, but all four DIMMs in each quad must match. For cooling purposes, DIMM fillers must be used in some unused connectors. DIMM Slot Fillers Both the 16- and 32-DIMM extender boards have DIMM slot filler boards placed over all unfilled DIMM connectors.
Removing and Replacing Components Processor Extender Board Step 2. Firmly and evenly push on each end of the DIMM until it seats in the socket. Ensure that the extraction levers are in the closed position. Step 3. Replace the memory extender board in the chassis. (See “Replacing the Memory Extender Board” on page 186.) Step 4. Replace the front cover. (See “Replacing the Front Cover” on page 182.) Step 5. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.
Removing and Replacing Components Processor Extender Board Step 5. Pull out the extraction levers to unplug the processor extender board from the socket located on the midplane riser board.
Removing and Replacing Components Processor Extender Board Replacing the Processor Extender Board CAUTION Your processor extender board can be used in Itanium or PA-RISC based systems. A dipswitch is provided to configure processor extender board circuits. Ensure that the dipswitch is set to PA RISC for the HP 9000 rp4410 or rp4440 servers. If this switch is set incorrectly, the system does not enter into power on self test (POST). To replace the processor extender board, follow these steps: Step 1.
Removing and Replacing Components Processor Extender Board a. Set the dipswitch to the right (ON) position for PA-RISC. Do not disturb switch banks 1 through 4 beneath the sheet metal. Figure 6-13 Dipswitch Setting for S5 Step 3. Align the processor extender board with the front and rear card guides. Step 4. Slide the processor extender board down until it begins to seat in the socket located on the midplane riser board. Step 5.
Removing and Replacing Components Replacing Dual Processor Modules Replacing Dual Processor Modules Dual processor modules are located on the top and bottom surfaces of the processor extender board. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a processor. Voltages are present at various locations within the server whenever an ac power source is connected.
Removing and Replacing Components Replacing Dual Processor Modules Table 6-3 describes the load sequence. Table 6-3 Processor Load Order Server Dual Processor Module Socket rp4410 or rp4440 1 CPU0 rp4410 or rp4440 2 CPU1 rp4440 only 3 CPU2 rp4440 only 4 CPU3 CAUTION Change only the user-configurable settings of the dipswitches on the processor extender board.
Removing and Replacing Components Replacing Dual Processor Modules Figure 6-14 Removing the Dual Processor Module from the Processor Extender Board The loosening sequence for 4-shoulder screws is 1, 2, 3, 4. 3 1 2 2 Knurled Thumbscrews 4 CPU Install Tool (releases shoulder screws and thumbscrews) 2.
Removing and Replacing Components Replacing Dual Processor Modules Installing a Dual Processor Module Before installing a dual processor module into your system, read the following instructions carefully and see Figure 6-18, “Installing Dual Processor Module on Processor Extender Board,” for a complete understanding of this process. NOTE To install a dual processor module on the processor extender board, follow these steps: Step 1.
Removing and Replacing Components Replacing Dual Processor Modules Step 6. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION Do not press the processor modules into the socket. When properly assigned, the processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.
Removing and Replacing Components Replacing Dual Processor Modules Figure 6-17 shows the processor cable placed incorrectly and is pinched between the heatsink and the extender board frame. Figure 6-17 Processor Cable Placed Incorrectly Heatsink Cable Placed Incorrectly Protective plastic sleeve Sheet metal frame Step 7. Using the CPU Install Tool 2.5-mm Allen wrench, lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise.
Removing and Replacing Components Replacing Dual Processor Modules Figure 6-18 Installing Dual Processor Module on Processor Extender Board Tightening sequence for 4-shoulder screws is 1, 2, 3, 4. DO NOT OVERTIGHTEN (see step 7). 3 1 2 2 Knurled ThumbScrews 4 Torx-T15: Use to Tighten Shoulder Screws and Thumbscrews 2.5-mm Allen Key Power Cable (Protected by Plastic Sleeve) Align Pins on Heatsink with Slots in Frame Slots* Slots* *Slots shown are at CPU1 socket.
Removing and Replacing Components Hot-Swappable Chassis Fan Unit Step 14. Replace the front cover. (See “Replacing the Front Cover” on page 182.) Step 15. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.) Step 16. Verify processor replacement and operation by using the system utilities.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use MAKODIAG provided by the ODE to exercise the processor.
Removing and Replacing Components Hot-Swappable Chassis Fan Unit Step 3. Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. Figure 6-19 Hot-Swappable I/O Chassis Fans Removal and Replacement IMPORTANT When one fan unit is removed from the server, the remaining fan units operate at full speed. Operation will continue until an overtemperature condition is detected. If an overtemperature condition occurs, the server shuts down. Step 4.
Removing and Replacing Components Hot-Swappable Chassis Fan Unit Figure 6-20 Chapter 6 Hot-Swappable Power Supply Chassis Fan Removal and Replacement 205
Removing and Replacing Components I/O Baseboard Assembly Replacing a Hot-Swappable Chassis Fan Unit To replace a hot-swappable chassis fan unit, follow these steps: Step 1. Orient the fan unit by aligning the appropriate icon on the fan unit handle to the identical icon on the chassis wall. Fan units 0 and 1 have “circle” icons and fan unit 2 has a “square” icon. Step 2. Push the fan unit firmly into the housing and close the handle until flush to the top of the chassis.
Removing and Replacing Components I/O Baseboard Assembly Removing the I/O Baseboard Assembly NOTE PA 8900 CPUs require PDC greater than 44.21, which is loaded on A6961-67401 and A6961-69401 repair parts. A6961-67301 and A6961-69301 repair parts enables the system to boot to BCH where PDC must be updated to greater than 44.21. To remove the I/O baseboard assembly, follow these steps: Step 1. Save (record) the boot configuration settings. The settings can be found using the INFO ALL BCH command .
Removing and Replacing Components I/O Baseboard Assembly Step 8. Lift up on the locking lever attached to the side of the power supply cage to unplug the I/O baseboard from the socket on the midplane riser board. Figure 6-21 I/O Baseboard Locking Lever OPEN CLOSE Step 9. Slide the I/O baseboard assembly all the way to the rear until free from chassis.
Removing and Replacing Components I/O Baseboard Assembly NOTE The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis.
Removing and Replacing Components I/O Baseboard Assembly Step 1. Before installing the replacement I/O baseboard, check the dipswitch S5102 located on top of the I/O baseboard. Dipswitch bit 1 must be in the OFF position to disable the onboard Radeon graphics chip. If you do not disable the Radeon graphics chip, it appears as “unknown-unclaimed” in the ioscan output. Figure 6-23 S5102 Dipswitch Setting S5102 (Switch #1) VGA Dipswitch Off NOTE 210 The I/O baseboard is large.
Removing and Replacing Components I/O Baseboard Assembly Step 2. To disable the on-board Radeon graphics chip, set the S5102, #1 VGA dipswitch to the OFF position. Figure 6-24 Accessing the S5102 Dipswitch rp44x0 With Top Cover and Center Fan (Fan #1) Removed to Allow Access to I/O Baseboard VGA/CPU Dipswitches Step 3. Ensure that all fan modules are removed from the chassis before sliding in the I/O baseboard or both the fans and the I/O baseboard can be damaged. Step 4.
Removing and Replacing Components I/O Baseboard Assembly Step 8. Plug the internal SCSI cables into the HBA board in PCI slot 1. Step 9. Replace the top cover. (See “Replacing the Top Cover” on page 183.) Step 10. Reconnect all power and external cables and turn on the system. Step 11. If you have installed a new I/O baseboard assembly, you must write the serial number and model string data to the new I/O board. To write the data to the new board, follow these steps: a.
Removing and Replacing Components System Battery Step 13. Verify the system board replacement and operation by using the system utilities. If you have set the time and date and configured the iLO MP, the I/O baseboard assembly is installed and operating correctly. If you have not yet set the time and date or configured the iLO MP: • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation.
Removing and Replacing Components System Battery Replace the battery with only the identical or equivalent battery. Follow the manufacturer’s recommendations. Dispose of used batteries according to the manufacturer’s instructions. Replacing the System Battery CAUTION Before removing the system battery, record all boot and LAN configuration settings listed by the BCH INFO ALL command. These values need to be reset after replacing the battery.
Removing and Replacing Components System Battery Step 4. Locate the system battery on the I/O baseboard. Figure 6-25 Battery Location on I/O Baseboard Battery Step 5. Lift up on the battery holder retaining clip with a flat-head screwdriver and slide the new battery out of its socket. Step 6. Install the new battery by lifting up on the battery holder retaining clip with a flat-head screwdriver and sliding the battery into its socket.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 8. Replace the top cover. (See “Replacing the Top Cover” on page 183.) Step 9. Reset the server time and date, and restore the iLO MP configuration settings. Proceed as follows: a. Using the system console, set the system time and date using the BCH DATE command. b. Using the system console, configure the iLO MP. Incorporate settings saved before removing the I/O baseboard assembly or set up the iLO MP as needed.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards PCI/PCI-X Configurations PCI/PCI-X slots are numbered from 1 through 8 in the server.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Shared slots have card compatibility restrictions. If one of the shared slots is occupied then the card being added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower capability than the current bus configuration, it cannot work. If the new card has a faster capability than the current bus configuration, it will only run at the bus mode and frequency of the current bus configuration.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Table 6-5 describes the PCI I/O paths for the server.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Table 6-6 PCI I/O Hardware Paths (Continued) PCI Card Functionality Mapper Path HP-UX Path PCI Bus Address PCI Slot 2 - GigaBit LAN Port B 0/1/2/1 0/1/2/1 0x20-0x3F PCI Slot 3 0/4/1 0/4/1 0x80-0x9F PCI Slot 4 0/4/2 0/4/2 0x80-0x9F PCI Slot 5 0/5/1 0/5/1 0xA0-0xBF PCI Slot 6 0/5/2 0/5/2 0xA0-0xBF PCI Slot 7 0/2/1 0/2/1 0x40-0x7F PCI Slot 8 0/6/1 0/6/1 0xC0-0xFF UPS Communications Controller 0/0/1/0 0/
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards CAUTION Do not pull up on the MRL of a powered on, occupied slot or your system will crash.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 4. Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card to be added into the empty slot. CAUTION 222 When inserting the PCI/PCI-X card, be careful you do not accidentally touch an attention button on the other OLX dividers—this will initiate an undesired shutdown of another PCI/PCI-X card/slot. If you do this, push the doorbell again within five seconds to cancel the shutdown.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards NOTE Ensure that you fully seat the card into the slot, or undesired results can occur after power is reapplied to the slot.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 5. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. Figure 6-30 Slider Gate Latch Step 6. Push the manual retention latch down until it seats against the chassis wall.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 7. Turn the PCI/PCI-X card latch to the closed position to capture the PCI/PCI-X card and manual retention latch into the closed position. Step 8. Press the attention button. The power LED starts to blink. Wait until the power LED goes from blinking to steady on. NOTE After pushing the attention button, you have five seconds to cancel the operation by pushing the attention button again.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 11. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 6-30) CAUTION When inserting the PCI/PCI-X card, be careful you do not accidentally touch an attention button on the other OLX dividers—this will initiate an undesired shutdown of another PCI/PCI-X card/slot. If you do this, push the doorbell again within five seconds to cancel the shutdown.
Removing and Replacing Components Removing and Replacing PCI/PCI-X Cards Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Accessing a Rack-Mounted Server” on page 177.) Step 2. Remove the top cover. (See “Removing the Top Cover” on page 182.) Step 3. Disconnect all external and internal cables attached to the PCI card in the side service bay. Step 4. Turn the PCI/PCI-X card latch on the chassis to approximately 45 degrees clockwise to free the MRL. (Figure 6-27) Step 5.
Removing and Replacing Components OLX Dividers OLX Dividers OLX dividers are located on the I/O baseboard assembly between the PCI cards. Six OLX dividers provide short circuit protection to the hot-pluggable PCI accessory boards by preventing inadvertent contact between boards during the replacement or addition of a board.
Removing and Replacing Components OLX Dividers Step 3. Pull up on the manual retention latch to unlock the OLX divider from the chassis wall.
Removing and Replacing Components OLX Dividers Step 4. Slide open the latch on the slider gate bracket to unlock the rear edge of the PCI divider.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 5. If you are removing the entire OLX divider rack, remove the four T15 screws attaching the rack to the I/O baseboard assembly. Step 6. Using your fingers, push the two tabs that attach the OLX divider to the I/O baseboard and pull the OLX divider up sharply to disengage it from the I/O baseboard. CAUTION When extracting the OLX divider, ensure that you release the locking tabs completely or you can damage them.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Upgrade Tasks Upgrade tasks depend on whether the server is configured for simplex or duplex operation. The following information provides the high-level steps required to perform the upgrade. The actual upgrade procedures are provided below. Simplex Configuration Upgrade 1. Back up your data 2. Shutdown the server (disconnect ac power) 3. Remove server components 4. Replace SCSI backplane 5. Install server components 6.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Failure to observe this warning can result in personal injury or damage to equipment. CAUTION Failure to properly complete the steps in this procedure results in erratic system behavior or system failure. For assistance with this procedure, contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 1. Disconnect SCSI cable B from the SCSI backplane.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 2. Pull the SCSI duplex board forward to disconnect the backplane connector and release it from the disk drive cage. Figure 6-34 Remove the SCSI Duplex Board Removing the SCSI Backplane You must replace the SCSI backplane for both simplex and duplex configurations. To remove the SCSI backplane, follow these steps: Step 1. Unplug the internal SCSI cables from the SCSI backplane. Step 2.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures NOTE The SCSI jumper cable bridges the two SCSI connectors on the SCSI backplane when the server is configured for simplex operation. The SCSI jumper cable is not installed in duplex configurations. Figure 6-35 Remove the SCSI Backplane Jumper Cable Step 4. Remove the hot-pluggable disk drives. (See “Removing a Hot-Pluggable Disk Drive” on page 250.) Step 5.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 7. Push the SCSI backplane away from the disk drive cage and lift it up and out of the chassis. Figure 6-36 Lift the SCSI Backplane Out of the Chassis Backplane With Jumper Cable Attached Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: Step 1. Replace the SCSI backplane to the rear of the disk drive cage (HP part number A6961-04075). Step 2.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Installing the SCSI Duplex Board Install the SCSI duplex board only if your system is configured for duplex operation. To install the duplex board, follow these steps: Step 1. Align the bracket tabs with the slots on the side of the disk drive cage. Figure 6-37 Aligning the Bracket Tabs on the SCSI Duplex Board Step 2. Press the bracket against the disk drive cage until the bracket locks into place. Step 3.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 6. Connect the other end of SCSI cable B to the SCSI B channel connector on the SCSI adapter board. Figure 6-38 Connecting SCSI Cable B to the SCSI Adapter Board Step 7. Close the swivel latch on top of the hot-pluggable disk drive cage. Step 8. Replace the two hot-pluggable disk drives into the disk drive cage.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Verify the Upgrade Installation After completing the upgrade, verify that the sever is ready for operation as follows: Step 1. Reconnect ac power to rear panel connectors. Step 2. Press the front panel power button to power on the server. Step 3. Wait for completion of the POST. Verify that no errors have been detected. Step 4. At the BCH prompt, enter the in io command.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures NOTE If the server is pedestal mounted, you need not remove the pedestal to perform the duplex to simplex conversion. Proceed directly to the next step. Step 2. Remove the front bezel. (See “Removing the Front Bezel” on page 180.) Step 3. Remove the front cover. (See “Removing the Front Cover” on page 181.) Step 4. Remove the memory extender board. (See “Memory Extender Board” on page 184.) Step 5.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 2. Unplug SCSI cable B connector from the SCSI adapter board. Figure 6-40 Unplug SCSI Cable B from the SCSI Adapter Board Step 3. Secure the SCSI cable B within the chassis.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 4. Remove the SCSI duplex board. Pull the SCSI duplex board forward to disconnect the backplane connector and release it from the disk drive cage.
Removing and Replacing Components U320 SCSI Enablement and Conversion Procedures Step 5. Connect the SCSI jumper cable to the SCSI backplane connectors. Figure 6-42 Installing the SCSI Jumper Cable Installing Server Components To install the necessary components in the server chassis, follow these steps: Step 1. Install the processor extender board. (See “Replacing the Memory Extender Board” on page 186.) Step 2. Install the memory extender board. (See “Replacing the Processor Extender Board” on page 194.
Removing and Replacing Components Removing and Replacing Core I/O Cards Step 3. Wait for completion of the POST. Verify that no errors have been detected. Step 4. At the BCH prompt, enter the in io command. Verify that all installed disk drives are recognized and operating correctly. Step 5. Initiate the OS and monitor operation. Check for error messages.
Removing and Replacing Components Removing and Replacing Core I/O Cards PCI Slot Locations and Configurations PCI slots are numbered from 1 through 8 in the server. The dedicated core I/O card slots are slots 1 and 2. The following describes configuration requirements for slots 1 and 2: • PCI slot 1 is dedicated for use by a SCSI HBA card. Slot 1 is not hot-pluggable. Additional PCI expansion cards cannot be placed in slot 1. • PCI slot 2 is dedicated for use by a LAN card. Slot 2 is not hot-pluggable.
Removing and Replacing Components Removing and Replacing Core I/O Cards Installing the LAN Core I/O Card To install the LAN core I/O card, follow these steps: Step 1. Insert the replacement LAN core I/O card into slot 2. CAUTION Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot. Figure 6-44 Installing the LAN I/O Card Step 2.
Removing and Replacing Components Removing and Replacing Core I/O Cards Step 3. Disconnect any internal and external SCSI cables connected to the SCSI core I/O card. Step 4. Open the blue PCI card latch for slot 1 by twisting it clockwise. Figure 6-45 SCSI I/O Card latch Location SCSI PCI I/O Card Latch For slot 1 (Closed) SCSI Cables SCSI Card Step 5. Remove the internal and external SCSI cables from the SCSI core I/O card. Step 6. Remove THE SCSI core I/O card.
Removing and Replacing Components Removing and Replacing Core I/O Cards CAUTION Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot. Figure 6-46 Install SCSI I/O Card Step 2. Close the blue PCI card latch for slot 1 by twisting it counterclockwise. Step 3. Reconnect the internal and external SCSI cables to the SCSI core I/O card.
Removing and Replacing Components Hot-Pluggable Disk Drives Hot-Pluggable Disk Drives The two hot-pluggable disk drives are located in the front of the HP 9000 rp4410 and rp4440 servers. The hot-pluggable disk drives are replaced using the procedures in this section when power is on or off. CAUTION A hot-pluggable device can require interaction with the operating system before the device can be safely removed from or installed into the server.
Removing and Replacing Components Hot-Pluggable Disk Drives Figure 6-47 shows the disk drive slots. Figure 6-47 Disk Drive Installation in Slots 1 and 2 Slot 2—SCSI ID 1 Slot 1—SCSI ID 0 To install a hot-pluggable disk drive, follow these steps: Step 1. Slide the hot-pluggable disk drive into slot 2 until it is seated. Figure 6-48 Disk Drive Installation in Slot 2 Step 2. Close the drive-ejector handle by pushing it down until it clicks.
Removing and Replacing Components SCSI Backplane If you will not be installing a hot-pluggable disk drive in slot 2, you must install a volume filler. Figure 6-49 Volume Filler Installation in Slot 2 SCSI Backplane The SCSI backplane is attached to the rear of the disk media housing at the front right side of the chassis. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the SCSI backplane.
Removing and Replacing Components SCSI Backplane Removing the SCSI Backplane To remove the SCSI backplane, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Accessing a Rack-Mounted Server” on page 177.) Step 2. Remove the front bezel. (See “Removing the Front Bezel” on page 180.) Step 3. Remove the front cover. (See “Removing the Front Cover” on page 181.) Step 4. Remove the memory extender board. (See “Removing a Memory Extender Board” on page 184.
Removing and Replacing Components SCSI Backplane Figure 6-50 SCSI Backplane Removal and Replacement Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: Step 1. Replace the SCSI backplane to the rear of the disk drive cage. Step 2. Turn the swivel latch on top of the hot-pluggable hard disk drive cage to latch the SCSI backplane to the cage. Step 3. Replace the two hot-pluggable disk drives into the disk drive cage. (See “Hot-Pluggable Disk Drives” on page 250.) Step 4.
Removing and Replacing Components Midplane Riser Board Step 7. Replace the memory extender board. (See “Replacing the Memory Extender Board” on page 186.) Step 8. Replace the front cover. (See “Replacing the Front Cover” on page 182.) Step 9. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.) Midplane Riser Board The midplane riser board is attached to the main bulkhead in the center of the chassis.
Removing and Replacing Components Midplane Riser Board Step 11. Remove the air baffle. Step 12. Release the latches on the DVD I/O board cover and front panel display board cable to disconnect the cable from the midplane riser board. Step 13. Unplug the QuickFind diagnostic board cable from the midplane riser board. NOTE At this point, all cables and connectors must be unplugged from the midplane riser board. Step 14.
Removing and Replacing Components Midplane Riser Board Step 16. Pull straight out and up to remove the midplane riser board from the chassis.
Removing and Replacing Components Hot-Swappable Power Supplies Replacing the Midplane Riser Board To replace the midplane riser board, follow these steps: Step 1. Replace the midplane riser board onto the keyway slots on the chassis wall. Then push straight down until it seats onto the locking studs. Step 2. Using a Torx 15 driver, replace and tighten the five T-15 screws attaching the midplane riser board to the chassis. Step 3.
Removing and Replacing Components Hot-Swappable Power Supplies Power Supply Load Order The supported configuration of the HP 9000 rp4410 or rp4440 server requires a minimum of one power supply. A second, optional hot-swappable power supply, can be installed to provide N+1 capability. The left side (viewing from the rear) hot-swappable power supply is identified as P0, the second hot-swappable power supply is identified as P1.
Removing and Replacing Components Hot-Swappable Power Supplies Step 5. Grasp the handle and pull the power supply out of the server. Figure 6-52 Hot-Swappable Power Supply Removal and Replacement Replacing a Hot-Swappable Power Supply Step 1. Supporting the power supply with both hands, slide it into the empty slot until it plugs into the socket on the internal power distribution board. Hand-tighten the thumbscrew. Step 2. Install the power cord into the power supply socket. Step 3.
Removing and Replacing Components Power Distribution Board Power Distribution Board The power distribution board is attached to the rear power supply cage, underneath the hot-swappable power supply fan unit. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the power distribution board. Voltages are present at various locations within the server whenever an ac power source is connected.
Removing and Replacing Components Power Distribution Board Figure 6-53 Power Distribution Board Removal and Replacement Power Distribution Board Attaching Screw Hole Replacing the Power Distribution Board To replace the power distribution board, follow these steps: Step 1. Replace the power distribution board over the keyway slots and push it towards the side of the chassis to lock it onto the studs. Step 2.
Removing and Replacing Components DVD Drive DVD Drive The DVD drive is located on the front of the server. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD drive. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Removing and Replacing Components DVD Drive Figure 6-54 DVD Drive Removal and Replacement Replacing a DVD Drive To replace a DVD drive, follow these steps: Step 1. Grasp the front of the DVD drive and squeeze the locking tab. Step 2. Push the drive straight into the drive bay until the locking tab clicks into place. Step 3. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.
Removing and Replacing Components DVD I/O Board DVD I/O Board The DVD I/O board is located under a metal cover that is directly above the DVD drive at the front left of the chassis. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD I/O board. Voltages are present at various locations within the server whenever an ac power source is connected.
Removing and Replacing Components DVD I/O Board Figure 6-55 DVD I/O Board Removal and Replacement Cover DVD I/O Board Replacing a DVD I/O Board To replace a DVD I/O board, follow these steps: Step 1. Replace the DVD I/O board into the chassis and plug in the midplane riser board connector cable. Step 2. Refasten the release clip. Step 3. Replace the cover plate using the two T-15 screws and a Torx 15 driver. Step 4. Replace the processor extender board.
Removing and Replacing Components Display Board Step 7. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.) Display Board The display board is located behind the control panel under the front cover. The display board contains the server power button and three LEDs that indicate server status. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the display board.
Removing and Replacing Components Display Board Figure 6-56 268 Display Board Removal and Replacement Chapter 6
Removing and Replacing Components QuickFind Diagnostic Board Replacing the Display Board To replace the display board, follow these steps: Step 1. Gently plug the midplane riser board cable into the display board. Step 2. Hold the display board in position near the chassis and rotate it into the retaining clip until it clicks into place. Step 3. Replace the front cover. (See “Replacing the Front Cover” on page 182.) Step 4. Replace the front bezel. (See “Replacing the Front Bezel” on page 180.
Removing and Replacing Components QuickFind Diagnostic Board Figure 6-57 QuickFind Diagnostic Board Removal and Replacement Cover QuickFind Diagnostic Board Step 4. Turn this assembly upside down and remove the QuickFind diagnostic board from the cover. Step 5. Unplug the cable from the connector on the QuickFind diagnostic board and remove the board from the chassis. Replacing the QuickFind Diagnostic Board To replace the QuickFind diagnostic board, follow these steps: Step 1.
A Replacement Parts This appendix provides a replacement parts list that contains the following customer self-repair part information for the server: • Manufacturing Part Number • Description • Replacement Part Number, if applicable • Exchange Part Number, if applicable This appendix addresses the following topics: • “Customer Self Repair” on page 271 • “Replacement Parts List” on page 272 Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair
Replacement Parts Replacement Parts List Table A-1 provides CSR information. Table A-1 Code Customer Self Repair Information Level Description Yes Level A with instructions available in the service guide Requires you to replace these parts under warranty. AY Comments No technical skills required. BY Optional Level B with instructions available in the service guide Low to moderate technical skills required.
Replacement Parts Replacement Parts List Table A-2 Replacement Parts List (Continued) Manufacturing Part Number Description Part Number Replacement Part Number Exchange Customer Self Repair A6961-63011 SCSI Controller Jumper (Simplex only), Cable A6961-63011 N/A N A6961-63008 SCSI Backplane to Midplane, Cable A6961-63008 N/A N A6961-63002 Display to IDE to Midplane, Cable A6961-63002 N/A N A7231-63024 Single-channel Internal SCSI Cable A7231-63024 N/A N A7231-63025 Dual-channel
Replacement Parts Replacement Parts List Table A-2 Replacement Parts List (Continued) Manufacturing Part Number Description Part Number Replacement Part Number Exchange Customer Self Repair A9898-64001 146 GB 10K RPM SCSI Disk (A9778A) 0950-4385E0 A9898-69001 AY A7384-64202 300 GB 10K RPM Hot Plug Ultra320 SCSI LP Drive 0950-4532E0 A7384-69001 AY A7163-04001 DVD-R/CD-R Drive A7163-67001 N/A AY A7007-04001 DVD-R/CD-RW Drive A7007-67001 N/A AY AB349-62001 DVD-R/CD-RW Drive AB349-
Replacement Parts Replacement Parts List Table A-2 Manufacturing Part Number Replacement Parts List (Continued) Description Part Number Replacement Part Number Exchange Customer Self Repair 5069-3306 Rack Mount Hardware, left (included with right bracket in kit) A6977-67002 N/A N A7124-04004 Bezel, Rack Mount (rp4440) A7124-04004 N/A CY A9955-4001 Bezel, Rack Mount (rp4410) A9955-04001 N/A CY A6979-04001 Rackless pedestal kit A6979-04001 N/A N/A Parts Shared with Other Products A68
Replacement Parts Replacement Parts List 276 Appendix A
B Utilities This appendix describes the utilities that are part of the server. These include the Boot Console Handler (BCH) and the iLO MP. This appendix addresses the following topics: • “Boot Console Handler” on page 277 • “iLO MP” on page 282 Boot Console Handler The BCH user interface provides the interface between you and the firmware through the menus and simple commands. The BCH is separate code in processor-dependent code (PDC).
Utilities Boot Console Handler Table B-1 BCH Main Menu, Submenus, and Commands (Continued) Submenu Description SEArch [DIsplay|IPL] [] Search for boot devices. COnfiguration menu Displays or sets boot values. INformation menu Displays hardware information. SERvice menu Displays service commands. DIsplay Redisplays the current menu. HElp [
Utilities Boot Console Handler COnfiguration menu INformation menu SERvice menu Displays or sets boot values Displays hardware information Displays service commands DIsplay HElp [
Utilities Boot Console Handler This may take several minutes. To discontinue search, press any key (termination may not be immediate). Path# Device Path (dec) Device Path (mnem) Device Type IODC Rev ----- ----------------- ------------------ ----------- ---- P0 0/0/2/0.0 ide.0 Random access media 1 P1 0/1/1/0.1 intscsia.1 Random access media 1 P2 0/1/1/0.0 intscsia.0 Random access media 1 P3 0/1/1/1.2 intscsib.
Utilities Boot Console Handler Information Menu The INformation menu commands enable you to view information about the configuration and state of the system.
Utilities iLO MP SELftests [ON|OFF] Enable/disable self test execution BOot [PRI|ALT|] DIsplay HElp [] RESET MAin Boot from specified path Redisplay the current menu Display help for specified command Restart the system Return to Main Menu ---Service Menu: Enter command > Display Command The DI (display) command redisplays the current menu. SCSI Command The SCSI command displays and sets the SCSI controller parameters, such as initiator ID and speed.
C Physical and Environmental Specifications Table C-1 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440 servers. It also lists the server and rack weights and dimensions. Table C-1 Physical and Environmental Specifications Condition Typical Heat Release Airflow, Nominal Server Alone Rack Pedestal Rack Pedestal W: 19 in (48.2 cm) D: 27.2 in (69.0 cm) H: 6.8 in (17.3 cm) W: 10.3 in (26.1 cm) D: 27.4 in (69.5 cm) H: 20.
Physical and Environmental Specifications 284 Appendix C
Index A A6150 graphics card, installing, 130 ac input power, 116 acoustic noise specification, 52 antistatic wrist strap, 176, 245 ARP Ping, 122 attention button (doorbell), 100, 107 LED, 100, 107, 108, 216 B backplane SCSI accessing, 110 backplane SCSI remove and replace, 253 battery system, remove and replace, 81, 213 BCH commands boot paths, 278 display, 282 information, 281 main menu, 278 productnum, 282 SCSI, 282 service, 281 boot console handler See BCH, 277 booting HP-UX BCH, 134, 146 LVM maintenance
Index 16-DIMM, 168 32-DIMM, 167 extender board, processor, 192 external core I/O features, 58 F fans hot-swappable, remove and replace, 76, 203 front cover remove and replace, 72 front panel controls and indicators, 66 controls, ports, LEDs, 24 G Gigabit Ethernet card LAN LEDs, 31 Ethernet LAN port, 36 H hard disk drive troubleshooting, 139 hardware pathing, 219 hot-pluggable OLA, 100, 216 OLR, 100, 216 PCI-X, 100 hot-pluggable disk drives installing, 85 LEDs, 39, 70 hot-swappable power supply, installing,
Index supported, 94 extender board 16-DIMM, 95, 168 32-DIMM, 97, 167 removing, 98 replacing, 99 switches and jumpers, 94 installing, 94 reallocate, 187 replace deallocated memory rank, 187 supported slot fillers, 94 midplane riser board, 255 MP See iLO MP N network connectivity, 117 NMI button, 27, 69 noise emission specifications, 52 O Offline Diagnostic Environment (ODE), 158 commands, 159 OLX dividers, 228 operating system booting HP-UX, 134 HP-UX in LVM maintenance mode, 135 HP-UX in single-user mode, 1
Index single-port Gigabit Ethernet LAN card, 31 USB port, 34 VGA port, 34 remove and replace battery, 213 DIMMs, 187 disk drive, hot-pluggable, 250 display board, 267 DVD drive, 263 DVD I/O board, 265 fans, hot-swappable, 203 front bezel, 71, 180 front cover, 73, 182 I/O baseboard, 206 I/O baseboard assembly, 77 memory extender board, 98, 184 midplane riser board, 255 OLX dividers, 228 PCI/PCI-X cards, 216 pedestal-mount server, 178 power supply, 258 processor, 196 processor extender board, 90, 192 QuickFin
