Troubleshooting Guide

ﺔﻟﺎﺳر ﺔﺣﻮﻟ ﻢﻜﺤﺘﻟاﻒﺻﻮﻟاءاﺮﺟﻹا ﻰﺻﻮﻤﻟا ﻪﺑ
٣.اذإ ﻢﺗ ﺮﻴﻴﻐﺗ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ًاﺮﺧﺆﻣ ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا
ﻢﻗو ةدﺎﻌﺘﺳﺎﺑ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ﻲﻠﺻﻷا ﻢﺛ ﺪﻋأ ﺪﻴﻬﻤﺗ زﺎﻬﺟ
ﺮﺗﻮﻴﺒﻤﻜﻟا.
٤.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
2202-PMM Deallocation Error during MEBx
cleanup) ﺄﻄﺧ ﻲﻓ ءﺎﻐﻟإ ﺺﻴﺼﺨﺗ PMM ءﺎﻨﺛأ ﻒﻴﻈﻨﺗ
MEBx(
ﺄﻄﺧ ﻲﻓ ةﺮآاﺬﻟا ءﺎﻨﺛأ ﺬﻴﻔﻨﺗ POST صﺎﺨﻟا ةﺮآاﺬﺑ ROM
ﺔﻳرﺎﻴﺘﺧﻻا تﺎﻘﺤﻠﻤﻟ BIOS ﺔﺻﺎﺨﻟا ـﺑ Management
Engine (ME)
١.ﺪﻋأ ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٢.ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا ﻢﺛ ﺪﻋأ ﺖﻴﺒﺜﺗ تاﺪﺣو ،ةﺮآاﺬﻟا ﺪﻋأو
ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٣.اذإ ﻢﺗ ﺮﻴﻴﻐﺗ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ًاﺮﺧﺆﻣ ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا
ﻢﻗو ةدﺎﻌﺘﺳﺎﺑ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ﻲﻠﺻﻷا ﻢﺛ ﺪﻋأ ﺪﻴﻬﻤﺗ زﺎﻬﺟ
ﺮﺗﻮﻴﺒﻤﻜﻟا.
٤.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
2203-Setup error during MEBx execution
)ﺄﻄﺧ ﻲﻓ داﺪﻋﻹا ءﺎﻨﺛأ ﺬﻴﻔﻨﺗ MEBx(
ﺪﻳﺪﺤﺗ MEBx وأ ءﺎﻬﻧﻹا ﺞﺗﺎﻨﻟا ﻦﻋ ﻞﺸﻓ داﺪﻋﻹا.١.ﺪﻋأ ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٢.ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا ﻢﺛ ﺪﻋأ ﺖﻴﺒﺜﺗ تاﺪﺣو ،ةﺮآاﺬﻟا ﺪﻋأو
ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٣.اذإ ﻢﺗ ﺮﻴﻴﻐﺗ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ًاﺮﺧﺆﻣ ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا
ﻢﻗو ةدﺎﻌﺘﺳﺎﺑ ﻦﻳﻮﻜﺗ ةﺮآاﺬﻟا ،ﻲﻠﺻﻷا ﻢﺛ ﺪﻋأ ﺪﻴﻬﻤﺗ زﺎﻬﺟ
ﺮﺗﻮﻴﺒﻤﻜﻟا.
٤.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
2204-Inventory error during MEBx execution
)ﺄﻄﺧ ﻲﻓ دﺮﺠﻟا ءﺎﻨﺛأ ﺬﻴﻔﻨﺗ MEBx(
ثﺪﺣ ﻞﺸﻓ ﺔﺠﻴﺘﻧ ﺮﻳﺮﻤﺗ تﺎﻣﻮﻠﻌﻣ BIOS ﻰﻟإ MEBx.١.ﺪﻋأ ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٢.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا ﻢﻗ ﺚﻳﺪﺤﺘﻟﺎﺑ ﻰﻟإ ثﺪﺣأ راﺪﺻإ ﻦﻣ
BIOS.
٣.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
2205-Interface error during MEBx execution
)ﺄﻄﺧ ﻲﻓ ﺔﻬﺟاﻮﻟا ءﺎﻨﺛأ ﺬﻴﻔﻨﺗ MEBx(
ﺖﻬﺟاو ﺔﻴﻠﻤﻋ MEBx ﺄﻄﺧ ﻲﻓ ةﺰﻬﺟﻷا ءﺎﻨﺛأ لﺎﺼﺗﻻا ـﺑ
ME.
١.ﺪﻋأ ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٢.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا ﻢﻗ ﺚﻳﺪﺤﺘﻟﺎﺑ ﻰﻟإ ثﺪﺣأ راﺪﺻإ ﻦﻣ
BIOS.
٣.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
Invalid Electronic Serial Number) ﻢﻗﺮﻟا ﻲﻠﺴﻠﺴﺘﻟا
ﻲﻧوﺮﺘﻜﻟﻹا ﺮﻴﻏ ﺢﻟﺎﺻ(
ﻢﻗﺮﻟا ﻲﻠﺴﻠﺴﺘﻟا ﻲﻧوﺮﺘﻜﻟﻹا ﺢﺒﺻأ ًﺎ ﺑ ﻮ ﻄ ﻌ ﻣ.١.ﻞّﻐﺷ Computer Setup .ﻲﻓو لﺎﺣ دﻮﺟو تﺎﻧﺎﻴﺑ
ﻞﻌﻔﻟﺎﺑ ـﻟ Setup ﻲﻓ ﻞﻘﺤﻟا وأ اذإ ﻢﻟ ﺢﻤﺴﻳ لﺎﺧدﺈﺑ
ﻢﻗﺮﻟا ،ﻲﻠﺴﻠﺴﺘﻟا ﺐﺠﻴﻓ ﻞﻴﻤﺤﺗ
SP5572.EXE (SNZERO.EXE) ﻦﻣ
http://www.hp.com ﻪﻠﻴﻐﺸﺗو.
٢.ﻞّﻐﺷ Computer Setup لوﺎﺣو لﺎﺧدإ ﻢﻗﺮﻟا
ﻲﻠﺴﻠﺴﺘﻟا ﻦﻤﺿ Security) ﺔﻳﺎﻤﺣ(، وSystem ID
)فﺮﻌﻣ مﺎﻈﻨﻟا(، ﻦﻣو ﻢﺛ ﻆﻔﺣا تاﺮﻴﻴﻐﺘﻟا.
Network Server Mode Active and No
Keyboard Attached) ﻊﺿو ﻢﻘﻠﻣ ﺔﻜﺒﺸﻟا ﻂﺸﻧ ﻻو ﺪﺟﻮﺗ
ﺔﺣﻮﻟ ﺢﻴﺗﺎﻔﻣ ﺔﻠﺼﺘﻣ(
ﻞّﻄﻌﺗ ﺔﺣﻮﻟ ﺢﻴﺗﺎﻔﻤﻟا ءﺎﻨﺛأ ﻦﻴﻜﻤﺗ Network Server
Mode) ﻊﺿو ﻢﻘﻠﻣ ﺔﻜﺒﺸﻟا(.
١.ﺪﻋأ ﻞﻴﺻﻮﺗ ﺔﺣﻮﻟ ﺢﻴﺗﺎﻔﻤﻟا ﺎﻤﻨﻴﺑ ﺮﺗﻮﻴﺒﻤﻜﻟا ﻒﻗﻮﺘﻣ ﻦﻋ
ﻞﻴﻐﺸﺘﻟا.
٢.ﻖﻗد ﻲﻓ ﻞّﺻﻮﻤﻟا ًﺎ ﺜ ﺤ ﺑ ﻦﻋ سوؤر ﺔﻳﻮﺘﻠﻣ وأ ةدﻮﻘﻔﻣ.
٣.ﺪآﺄﺗ ﻦﻣ مﺪﻋ ﻂﻐﺿ يأ حﺎﺘﻔﻣ.
٤.لﺪﺒﺘﺳا ﺔﺣﻮﻟ
ﺢﻴﺗﺎﻔﻤﻟا.
لوﺪﺟ أ-١ زﻮﻣﺮﻟا ﺔﻴﻤﻗﺮﻟا ﻞﺋﺎﺳﺮﻟاو ﺔﻴﺼﻨﻟا) ﻊﺒﺘُﻳ(
٥٣ ﻖﺤﻠﻤﻟا أ ﻞﺋﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎﺑ رﺎﺒﺘﺧﻼﻟ ﻲﺗاﺬﻟا ﺪﻨﻋ ءﺪﺑ ﻞﻴﻐﺸﺘﻟا ARWW