Troubleshooting Guide

Sisukord
1 Arvuti diagnostikafunktsioonid
HP Insight Diagnostics ......................................................................................................................... 1
Juurdepääs diagnostikaprogrammile HP Insight Diagnostics .............................................. 1
Vahekaart Survey (Ülevaade) .............................................................................................. 2
Vahekaart Test .................................................................................................................... 2
Vahekaart Status (Olek) ...................................................................................................... 3
Vahekaart Log (Logi) ........................................................................................................... 4
Vahekaart Help (Spikker) ..................................................................................................... 4
Teabe salvestamine ja printimine diagnostikaprogrammis HP Insight Diagnostics ............. 5
Programmi HP Insight Diagnostics viimase versiooni allalaadimine ................................... 5
Tarkvara kaitsmine ............................................................................................................................... 5
Tarkvara taastamine ............................................................................................................................. 6
2 Tõrkeotsing ilma diagnostikata
Ohutus ja ergonoomia .......................................................................................................................... 7
Enne tehnilisele toele helistamist ......................................................................................................... 7
Kasulikke näpunäiteid .......................................................................................................................... 8
Üldiste probleemide lahendamine ...................................................................................................... 10
Toiteprobleemide lahendamine .......................................................................................................... 14
Disketiprobleemide lahendamine ....................................................................................................... 16
Kõvakettaprobleemide lahendamine .................................................................................................. 19
Mälukaardilugeja probleemide lahendamine ..................................................................................... 22
Kuvaprobleemide lahendamine .......................................................................................................... 24
Heliprobleemide lahendamine ............................................................................................................ 28
Printeriprobleemide lahendamine ....................................................................................................... 30
Klaviatuuri- ja hiireprobleemid ............................................................................................................ 31
Riistvarainstalli probleemide lahendamine ......................................................................................... 33
Võrguprobleemide lahendamine ........................................................................................................ 36
Mäluprobleemide lahendamine .......................................................................................................... 39
Protsessori probleemide lahendamine ............................................................................................... 41
CD-ROM- ja DVD-seadmete probleemid ........................................................................................... 42
Drive Key probleemide lahendamine ................................................................................................. 45
Esipaneeli komponentide probleemide lahendamine ......................................................................... 46
Interneti-pääsu probleemide lahendamine ......................................................................................... 47
Tarkvaraprobleemide lahendamine .................................................................................................... 49
Pöördumine klienditoe poole .............................................................................................................. 50
Lisa A Käivitustesti (POST) tõrketeated
Käivitustesti (POST) arvkoodid ja tekstteated .................................................................................... 52
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