User's Manual

5-8
Troubleshooting
Restoring the Factory Default Configuration
Troubleshooting
Restoring the Factory Default
Configuration
As part of your troubleshooting process on the Access Point 420, it may
become necessary to return the access point’s configuration to the factory
default settings. This process momentarily interrupts the access point’s oper-
ation, clears any passwords, clears the console event log, resets the network
counters to zero, performs a complete self test, and reboots the access point
into its factory default configuration including deleting the IP address, if one
is configured.
Note This process removes all access point configuration changes that you have
made from the factory default settings. This includes, for example, IP
addresses, and radio interface settings. Returning the configuration of these
features to their factory default settings may result in network connectivity
issues.
If the access point has a valid configuration, and you are restoring the factory
default settings for a reason other than configuration problems, you should
save the access point configuration prior to performing the factory default
reset. Then, after the reset and resolution of the original problem, you can
restore the saved configuration to the access point. For both the save and
restore processes, you can use the console copy command. For more informa-
tion on this command, see the Management and Configuration Guide, which
is on the Documentation CD-ROM that came with your access point.
You can restore the factory default configuration either from the access point
itself, or through the access point console.
Note The Reset button and console port can be disabled by the access point’s
software. However, the Reset button and console port cannot be disabled at
the same time. When the Reset button is disabled, it is not possible to disable
the serial port. For more information, see the Management and Configura-
tion Guide, which is on the Documentation CD-ROM that came with your
access point.