User's Manual

13
to get technical support. The HP ProCurve web site, www.procurve.com also provides up-to-date support information
under product support. In addition, your HP-authorized network reseller can provide you with assistance, both with
services that they offer and with services offered by HP.
Before Calling Support
To make the support process most efficient, before calling your networking dealer or HP Support, you first should
retrieve the following information
See your Warranty Booklet for the appropriate phone number in your area.
Service Information: For the latest version of this Guide, go to: http://www.procurve.com
Safety and Regulatory Statements
Safety Information
Information Item Information Location
• product identificationfor the Radio Port and
any antennas connected to the Radio Port
• the front of the module,J9005A, and
identifying labels on any connected antennas.
• product identification for the wireless ser-
vices-enabled switch to which the Radio
Port is intended to connect, and any mod-
ules installed in that switch, if any
• the front of the switch
• details about the Radio Port's status and the
status of the wireless services-enabled
switch including the software (OS) version
of the switch and any installed modules, a
copy of the wireless services configuration,
• a copy of the switch Event Log,
• a copy of the switch status
• counters information
• Switch console (Wireless Services Configura-
tion Level): show command
• switch event Log
• Syslog server entry file, if configured
• copy of your network topology map, includ-
ing network addresses assigned to the rel-
evant devices
• your network records
Documentation reference symbol. If the product is marked with this symbol, refer to the product
documentation to get more information about the product.
WARNING A WARNING in the manual denotes a hazard that can cause injury or death.
CAUTION A CAUTION in the manual denotes a hazard that can damage the equipment or create a non-compli-
ant condition.
Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous
conditions and have taken appropriate steps.