HP Scanjet Professional 1000 Mobile Scanner User Guide
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Contents 1 Scanner overview ............................................................................................................ 3 Scanner hardware............................................................................................................. 3 Scanner front panel buttons....................................................................................... 3 Scanner software ..............................................................................................................
Scanner paper path problems......................................................................................... 17 Paper jamming, skewing, misfeeds ......................................................................... 17 Scanning fragile originals......................................................................................... 18 Paper does not feed successfully ............................................................................ 18 The scanned image has streaks or scratches........
1 Scanner overview This User Guide covers what you need to know about using your scanner. • • Scanner hardware Scanner software Scanner hardware p n q o 1 Paper feed slot 2 Scan button 3 Cancel button 4 USB input See also Scanner front panel buttons Scanner front panel buttons Use the Scan button on the scanner front panel to start a scan. n o 1 2 Button name Cancel Scan Description Cancels a scan in progress. Starts a scan.
Scanner software The scanner comes with an assortment of scanning and document-management programs, including: • HP Scanjet 1000 scanner driver (TWAIN) • Nuance OmniPage software application • Nuance PaperPort software application • NewSoft Presto! BizCard software application How to scan with the HP Scanjet 1000 scanner driver To start a scan, you need to install the HP Scanjet 1000 scanner driver and the TWAIN-compliant scanning software applications.
2 Use the scanner The following topics describe the HP Scanjet scanner as well as how to scan an original document. • Load originals • Scan a document Load originals For helpful information on loading your documents properly, refer to the following topics. • Document loading tips • Load documents • Load a card into the paper feed slot Document loading tips • Be sure that your documents are within these guidelines: Width: 74 mm to 216 mm (2.9 in to 8.5 in) Length: 52 mm to 356 mm (2.
• Scanning the following types of documents might result in paper jams or damage to the documents.
Load documents The HP Scanjet 1000 is a duplex scanner, which means it can scan one side of the page or both sides of the page at the same time. However, the HP Scanjet 1000 can only scan one page at a time. 1. To scan a single side of the page, insert the page face up with the top of the page pointing to the paper feed slot. To scan both sides of the page, insert the 1st page face up with the top of the page pointing to the paper feed slot. 2. Align the original to the left side of the paper feed slot.
Tips on scanning • To reduce paper jams, use scan settings that specify the actual dimensions of the page that you are scanning. • To cancel a scan, press Cancel. Scan from the scanner button To scan using the scanner buttons, follow these steps: 1. 2. Load the originals. Press the Scan button to start a scan. The Scan Progress Window will be displayed and the scanned image will be saved in a default location or a user defined location.
3 Useful scanner features Experienced document management professionals might be interested in the following scan feature. The feature is available from any document TWAIN application that allows you to modify the scan settings in its user interface. • Filter out color from a document (color dropout) Filter out a color from a document (color channel dropout) With HP Scanjet 1000, you can filter out a color channel (red, green, or blue).
4 Care and maintenance This section presents information about how to care for and maintain the scanner. • • Order maintenance and scanning supplies Clean the roller and the scanner glass Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.
CAUTION: Wait two minutes for the components to dry before proceeding to the next step. 5. 6. Place one sheet of paper in the scanner. Scan and view the results. If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.
5 Troubleshooting This section contains solutions for common problems with the scanner. • • • • • • Basic troubleshooting tips Scanner installation troubleshooting Scanner initialization or hardware problems Scanner operation problems Scanner buttons are not working correctly Scanner paper path problems For additional troubleshooting, press the Help button of the HP Scanjet 1000 TWAIN user interface.
y An internal error has occurred. y The computer cannot communicate with the scanner. To fix the problem, check the scanner cable and software as described here. • Check the USB cable. • Uninstall and then reinstall the HP Scanjet 1000 scanner driver. Check the USB cable The USB cable is connected between the scanner and the computer. y y y Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner.
If the problem persists after verifying the above items, try the following: 1. Do one of the following tasks depending on how the scanner is connected to the computer: • If the USB cable is connected to a USB hub or a docking station for a laptop, disconnect the USB cable from the USB hub or the docking station, and then connect the USB cable to a USB port on the back of the computer. • If the USB cable is directly connected to the computer, plug it into another USB port on the back of the computer.
• 3. 4. 5. 6. 7. Vista/Vista, 64 bit/Windows 7: If you have the categorized Control Panel view, select Control Panel, select Hardware and Sound, and then select Device Manager. If you have the Classic view, select Control Panel, then select Device Manager. Disconnect the USB cable. Restart your computer. Use the Add/Remove tool (in Windows Vista or Windows 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 1000 scanner driver.
Scanned images are not straight Verify that the document is fed straight into the paper feed slot. Scanned image is fuzzy y Verify that the original document is not fuzzy. y Clean the roller and glass strips inside the scanner. See also Clean the rollers and the scanner glass Optimize scanning and task speeds Several settings influence the total time for a scanning job. When you want to optimize scanning performance, consider the following information.
• • Color scans create larger files than do black and white scans. Most scanning applications allow users to control the compression used for output files. Refer to the documentation for the scanning application for more information. Scanner buttons are not working correctly After each step, press a button to see if it is working correctly. If the problem persists, proceed with the next step. 1. 2. A cable might be loose. Ensure that the USB cable is securely connected.
y Clean the scanner paper path to help reduce misfeeds. If misfeeds still occur, clean the rollers. See also y Document loading tips y Clean the roller and the scanner glass Scanning fragile originals To safely scan fragile originals (photographs or documents on wrinkled or very lightweight paper) place originals in a clear, heavyweight document sleeve that is no more than 216 mm (8.5 in) wide before inserting into the document feeder.
An item loaded in the scanner jams repeatedly y y The item might not meet the guidelines for acceptable originals. The item might have something on it, such as staples or self-adhesive notes on the original that must be removed. See also Load originals Clear jams from the scanner To clear a paper jam: Gently pull the paper from the scanner. Smooth out any wrinkles caused by the jam. 3. Reinsert the paper to the paper feed slot. 4. Resume scanning.
6 Product support Accessibility options on this scanner include the ability to enable and disable scanner buttons. To enable or disable scanner buttons, please follow these steps: 1. After the HP Scanjet 1000 scanner driver has been installed successfully, the HP Button Utility icon will be displayed on the bottom-right corner of your system tray. 2. Right-click the HP Button Utility icon and check Disable. To enable scanner buttons, uncheck Disable.
HP Scanjet 1000 driver help The HP Scanjet 1000 Scanner Driver Help explains how to use HP Scanjet 1000 scanner driver features such as removing color and changing basic scanning settings. To open HP Scanjet 1000 Scanner Driver Help, follow these steps: 1. Start your TWAIN-compliant scanning software application. 2. Select the HP Scanjet 1000 TWAIN data source. Different applications provide different methods for displaying the TWAIN user interface.
7 Specifications This section contains regulatory information and product specifications for your scanner. Scanner Specifications Name Description Scanner type Duplex mobile scanner Size Width: 290 mm (11.41 in), Depth: 75 (2.95), Height: 50 mm (1.97 in) Weight 0.674 kg (1.5 lbs) Scanning element Contact image sensor (CIS) Interface USB 2.0 high speed (compatible with USB 1.
Document specifications Name Description Minimum paper size 74 x 52 mm (2.9 x 2.1 in) Maximum paper size 215.9 x 356 mm (8.5 x 14 in) Minimum paper weight 50 g/m (13.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Index black stripes troubleshooting, 16 buttons scanner front panel, 3 Care Pack Service, 20 clean glass, rollers, 10 clean the rollers, 10 cleaning cloth, 10 clear a paper jam, 19 Color Dropout, 9 features color dropout, 9 fragile originals, 18 front panel Scan button, Cancel button, 3 fuzzy scans, 12 maintenance clean the scanner glass, clean rollers, 10 paper jams, skew, misfeed, 17 paper feed slot, 5 Paper feed slot, 3 parts order, 10 power supply troubleshooting, 15 scanning programs scan from, 4 scan
