HP Scanjet 200/300 User Guide
Copyright and license © 2012 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 How to use the scanner How to scan (Windows) ..................................................................................................3 Scanner and software overview ..................................................................................3 Overview of the scanner buttons ............................................................................3 Overview of HP scanning software ........................................................................
Scanner operation problems ..........................................................................................21 Scanner buttons are not working correctly ..................................................................21 Issues with text recognition (OCR) (Windows) .............................................................22 Issues with text recognition (OCR) (Mac) ....................................................................22 Scanned image is fuzzy .....................................
1 How to use the scanner This section provides an overview of the scanner and how to use it. Follow the instructions for your operating system.
Chapter 1 Icon Feature name HP Scanning icon Description Use HP Scanning for all of the following: • • • • HP Copy icon Scan pictures and documents Access help and troubleshooting information Access the HP Scanning preview window to edit your scans before saving them Modify settings and preferences Use HP Copy to scan pictures and documents and send the scan to a printer to make a copy.
Scan pictures and documents TIP: To scan or make a copy of a book or other thick originals, you can remove the scanner lid. For more information on how to remove and replace the scanner lid, see Remove and replace the scanner lid • • • • • Scan Scan Scan Scan Scan pictures documents to a PDF file to email to cloud Scan pictures This section includes the following topics: • • To scan pictures To scan multiple pictures with one scan To scan pictures 1.
Chapter 1 3. 4. Do one of the following: • Press the Scan button ( ) on the scanner to display the HP Scanning shortcuts dialog box. — Or — Double-click the HP Scanning icon on the desktop to display the HP Scanning • shortcuts dialog box. Select the scan shortcut you want to use. The corresponding settings are displayed to the right. NOTE: If you want to change scan settings, click Change Settings and make the changes you want. For more information, see the scanner software help. 5. 6. 7. Click Scan.
Scan to a PDF file 1. Open the scanner lid, and place the original face down on the scanner glass, as indicated by the arrow below the scanner glass. 2. Close the scanner lid. 3. Do one of the following: • ) on the scanner to display the HP Press the Scan to PDF button ( Scanning shortcuts dialog box. — Or — Double-click the HP Scanning icon on the desktop to display the HP Scanning • shortcuts dialog box. 4. Select the shortcut you want to use. The corresponding settings are displayed to the right.
Chapter 1 Scan to cloud Follow these instructions to scan pictures or documents from the scanner to your network destinations, such as Google Docs™, HP Snapfish, and Google Picasa™. NOTE: To scan to the cloud, make sure your computer is connected to the Internet. 1. 2. 3. 4. 5. 6. Open the scanner lid, and place the original face down on the scanner glass, as indicated by the arrow below the scanner glass. Close the scanner lid.
Scanner and software overview This section includes the following topics: Scanner buttons Scanning software • • Scanner buttons Use the buttons on the scanner for basic scanning functions. The following table introduces the scanner buttons. Icon Button name Description Scan button Opens Image Capture so that you can scan and save your pictures and documents.
Chapter 1 To change scan settings ▲ Use Image Capture to change scan settings, such as resolution, scan size, file format, and brightness/contrast. Click Show Details to view all scan settings. Scan pictures and documents TIP: To scan or make a copy of a book or other thick originals, you can remove the scanner lid. For more information on how to remove and replace the scanner lid, see Remove and replace the scanner lid This section includes the following topics.
5. 6. If you intend to save the scanned image as searchable PDF or process the page in an optical character recognition (OCR) application for editable text, select an appropriate resolution and file format. Resolution: 300 dpi for most languages; 400 dpi for Asian, Cyrillic, and • bidirectional languages. File format: JPEG or TIFF file format is best for most OCR applications. See • the Help for your OCR application for more information. Select the destination in the Scan To list and click Scan.
Chapter 1 Scan to iCloud Photo Stream via iPhoto Prerequisites To scan to iCloud via iPhoto, make sure the following prerequisites are met: • • • • Mac OS X Lion (v10.7) iPhoto '11 (v9.2.1 or later) Internet connection iCloud account If you are scanning to iCloud Photo Stream via iPhoto for the first time, configure your iCloud and iPhoto settings first. To configure iCloud and iPhoto settings 1. Open System Preferences in the Applications folder. 2. Click the iCloud icon. 3.
Scan from other applications You can scan an image directly into any ICA-compliant application. In your application, look for options to import or acquire images from a scanner. NOTE: The HP software does not support TWAIN scanning. If your application has import or acquire functions, but your HP scanner is not listed, the application might only be searching for scanners that support TWAIN. Where to get additional information For additional information and troubleshooting, go to www.hp.com/support.
2 Care and maintenance This section provides information about how to care for and maintain the scanner. • • • Clean the scanner glass Remove and replace the scanner lid Order maintenance and scanner supplies CAUTION: Avoid placing items that have sharp edges in the scanner. Doing so can damage the scanner. Before placing an item on the scanner glass, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the glass.
Remove and replace the scanner lid To scan or make a copy of a book or other thick originals, you can remove the scanner lid. To remove the scanner lid 1. Open the scanner lid. 2. Pull up the scanner lid.
Chapter 2 3. Press in at the bottom of both hinges on the scanner lid. 4. Further pull up the scanner lid to remove it from the scanner. To replace the scanner lid ▲ Align the inner slot (callout 1) of one hinge on the scanner lid with the black bracket (callout 2) at the back of the scanner, do the same on the other hinge, and then push in the scanner lid. NOTE: Make sure that you align the inner slot, not the outer slot, with the black bracket. Otherwise, you will fail to replace the scanner lid.
Order maintenance and scanner supplies You can purchase maintenance parts online at the scanner support website at www.hp.com/buy/parts or from your local HP dealer.
3 Troubleshooting This section provides solutions for common problems with the scanner. • • • • • Basic troubleshooting tips Scanner installation troubleshooting Scanner initialization or hardware problems Scanner operation problems Additional troubleshooting information Basic troubleshooting tips Simple issues such as smudges on the scanner glass or a loose cable can cause your scanner to produce fuzzy scans, operate in an unexpected manner, or fail to operate.
Check the USB cable The USB cable is connected between the scanner and the computer. • • • Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner. Ensure that the USB cable is securely connected between the scanner and the computer. If the USB cable is connected to a USB port on the front of the computer, move it to a USB port on the back of the computer. For additional USB troubleshooting information, see www.hp.
Chapter 3 To fix the problem, check the scanner as described in the following sections: • • • Reset the scanner Test the scanner hardware Scanner has stopped working properly Reset the scanner If you receive an error message similar to “Scanner initialization failed” or “Scanner not found” when trying to use the scanner, use the following procedure: 1. 2. 3. 4. Close the HP scanning software, if it is open. Disconnect the cable that connects the scanner to the computer.
Scanner operation problems • • • • • • • Scanner buttons are not working correctly Issues with text recognition (OCR) (Windows) Issues with text recognition (OCR) (Mac) Scanned image is fuzzy Scanner is scanning items very slowly Saved scan files are too large Scanner glass needs to be cleaned Scanner buttons are not working correctly After each step, start a scan to see if the buttons are working. If not, proceed with the next step. • • • • Ensure that the USB cable is securely connected.
Chapter 3 Issues with text recognition (OCR) (Windows) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer. • If you scan text but cannot edit it, make sure that you make the following selections during scanning: HP Scanning (Select Document.) ◦ Scan to (Select a word-processing program or Save to File.) ◦ NOTE: If you select Save to File, make sure that you select a document type that creates editable text.
Scanned image is fuzzy It is important that the item you scan comes in close contact with the scanner glass. If the resulting scanned image is not clear, check to see that the item is in full contact with the scanner glass. Scanner is scanning items very slowly • If you are scanning to edit text, the optical character recognition (OCR) causes the scanner to scan more slowly, which is normal. Wait for the item to scan.
Chapter 3 Additional troubleshooting information For additional information and troubleshooting, go to www.hp.com/support and select your location. • • For additional troubleshooting information, click the Product Support & Troubleshooting option, and search on your scanner model number. For updated information about the scanner, enter the scanner model number, and then press Enter. If you do not have Internet access, see Getting assistance.
4 Technical information This section includes regulatory information and product specifications for the scanner and accessories.
Chapter 4 Hewlett-Packard limited warranty statement Duration of limited warranty: 90 days in the United States. 1 year in Canada, Latin Americas, Europe, Middle East, Africa and Asia Pacific. NOTE: Different warranty regulations might apply per country regarding local laws. A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each HP product specified above (Product) shall be free from defects in material and workmanship for the period specified above.
Safety instructions Important safety instructions Read all these instructions, and follow all warnings and instructions marked on the scanner. • • • • • • • • • • • In this document, warning, cautions and notes indicate the following: Warnings must be followed carefully to avoid bodily injury. ◦ Cautions must be observed to avoid damage to your equipment. ◦ Notes contain important information and useful tips on the operation of this ◦ product.
Chapter 4 Scanner specifications Name Description Scanner type Document flatbed scanner Size (H x D x W) 44.5 x 274 x 373 mm (1.75 x 10.78 x 14.68 inches) Supported size of originals Minimum size: 0.25 x 0.25 mm (0.01 x 0.01 inches) Weight 1.76 kg (3.88 lbs.) Scanning element Contact image sensor (CIS) Interface USB 2.0 Hi-Speed and Full Speed Hardware resolution HP Scanjet 300: 4800 x 4800 dpi, 48 bit Maximum size: 215.9 x 297.2 mm (8.5 x 11.
NOTE: HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at www.hp.com/go/reach. Energy information Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S.
Chapter 4 Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more information about recycling programs, visit: www.hp.com/recycle.
5 Product support This section describes the options for product support. • • Accessibility Getting assistance Accessibility Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/ (English only). Getting assistance In order to get the best from your HP product, please consult the following standard HP support offerings: 1. 2. 3. 4. 5. 6. Please consult the product documentation that came with the product.
Index A accessibility website 31 attachments, cloud 8, 12 attachments, email 7, 11 B blurry images, troubleshoot 23 buttons about 3, 9 buttons, front panel settings 4, 10 buttons, scanner troubleshoot 21 C cables troubleshoot 19 Care Pack Services 31 clean scanner glass 14 cloud scans 8, 12 copy from scanner glass 8, 12 Copy button 3, 8, 9, 12 customer support websites 31 D disabilities customers with 31 disposal of waste 30 documents scan 6, 10 scan to cloud 8, 12 scan to email 7, 11 drawings scan 5
Index settings, scan 4, 10 size specifications, scanner 28 software Help 13, 24 scan from 8, 13 settings 4, 10 troubleshoot installation 18 uninstall 19 warranty 26 specifications environmental 28 scanner 28 speed troubleshoot 23 storage specifications 28 supplies, maintenance 17 recycling information 30 waste disposal information 30 T temperature specifications 28 test scanner hardware 20 text, editable troubleshoot 22 troubleshoot basic tips 18 buttons 21 cables 19 fuzzy images 23 installation 18 large
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