User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index

HP Scanner Tools Utility
Use the HP Scanner Tools Utility to change the scanner's power management settings, and to find
information about scanner settings, status, and maintenance.
To open the utility, do one of the following:
●
Click the HP Easy Scan icon on the desktop, click the Scanner drop-down menu, and then click
Scanner Settings.
●
Windows XP, Vista, Windows 7: Double-click the HP Easy Scan icon on your desktop, click the
Scanner drop-down menu, and then click Scanner Settings.
●
Windows 8: On the Start screen, click the HP Scanner Tools Utility tile.
●
Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 3000 s2,
and then click Scanner Tools Utility.
HP TWAIN
HP TWAIN allows you to scan using TWAIN-compliant scan software from other (non-HP) vendors.
Not all TWAIN-compliant software works in the same way, so consult the software documentation for
details on how to acquire scans.
Scanner software (Mac)
The HP Scanjet Pro 3000 s2 provides a scanner driver for Mac OS. This allows you to use your
scanner with an ICA-compliant application, including the Image Capture and Preview applications that
are already installed on your Mac.
Image Capture provides basic scanning features for scanning documents. Image Capture is available in the
Applications folder.
HP Utility allows you to configure the device and assign the scan button workflow on a Mac. HP Utility is
available in the Applications/Hewlett-Packard folder.
ENWW
Scanner software
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