User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
HP EveryPage Ultrasonic (Windows)
Your HP scanning solution can detect when multiple pages feed through the scanner at the same
time using HP EveryPage Ultrasonic. With this technology, you can also recover from multi-feed
errors without losing the pages that you have already scanned.
When a multi-feed occurs, the software displays a message and a thumbnail of the last successfully-
scanned page. Select an option from the message to resolve the issue, reseat the remaining pages in
the stack, and then continue the scan.
The HP Easy Scan software contains several options to control how HP EveryPage Ultrasonic works.
For example, you can exclude a certain region of the page from multi-feed detection, which might be
helpful if your documents contain sticky notes. To view or change these options, open HP Easy Scan
and go to the Hardware Options tab of the Scan Settings tab.
ENWW
HP EveryPage Ultrasonic (Windows)
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