User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
Start a scan from the hardware
To scan from the control panel, follow these steps:
1. Load the originals.
2. Press the Scan (
) button.
To cancel a scan, press the Cancel (
) button.
Use the scanning software
The following topics describe how to use the scanning software.
How to get software updates
For the latest software updates, see www.hp.com/support, select your location, click Drivers &
Software, and then search on your product name or number.
Windows software
The following topics describe how to scan using Windows software.
Scan from HP Easy Scan
You can start a scan from the HP Easy Scan software.
1. Do one of the following:
●
Double-click the HP Easy Scan icon on your desktop.
●
Windows XP, Vista, Windows 7: Click Start, point to Programs or All Programs, point to
HP, point to HP Easy Scan, and then click HP Easy Scan.
●
Windows 8: On the Start screen, click the HP Easy Scan tile.
2. Select a scan shortcut, and then click Scan.
TIP: A description of the selected shortcut is displayed.
For more information, see the HP Easy Scan Help.
Scan from other applications
You can scan an image or document directly into one of your applications if the application has a
menu option such as Acquire, Scan, Import New Object, or Insert. If you are unsure whether the
program is compliant or what the option is, see the documentation for that program.
For more information, see the online help for the scanning software.
ENWW
Start a scan from the hardware
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