User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index

3. On the Image Processing tab, select the desired background filter option.
4. Click Save.
HP EveryPage Ultrasonic
HP EveryPage Ultrasonic stops the scan process if it senses that multiple pages are fed into the
scanner at one time. This feature is enabled by default.
You might want to disable this feature if you are scanning:
● Multipart forms (a use that HP does not recommend).
●
Documents which have labels or sticky notes attached to them.
To disable HP EveryPage Ultrasonic, follow these steps:
1. Open HP Easy Scan and select the shortcut for which you want to disable misfeed detection.
2. From the Shortcuts menu, click Edit.
3. On the Shortcut Editor dialog, click the Properties tab.
4. Clear the Misfeed (multipick) detection check box.
For detailed information on this feature and its options, see the HP Easy Scan Help.
NOTE: Use the ISIS or TWAIN user interface to enable misfeed detection when scanning from non-
HP software.
Mac software
The following topics describe how to scan using Mac software.
Scan documents
You can use the Image Capture application to scan documents from the document feeder.
NOTE: Integrated optical character recognition (OCR) functionality is only available via the Scan ( )
button, and the shortcut assigned to the button must specify OCR output. However, you can initiate a
scan through the optional I.R.I.S. ReadIris Pro software and then save the OCR-processed scan
results to a file.
To scan from Image Capture, complete these steps:
1. Place the document in the document feeder.
2. In the Applications folder, double click the Image Capture icon.
3. In the Image Capture window, select your scanner from the Devices list.
TIP: For more Image Capture scanning options, click Show Details.
4. Select a file format and scan destination in the Scan To list, and then click Scan.
18 Chapter 2 Use the scanner ENWW










