User's Manual

Windows: To change the defaults, complete these steps:
1. Launch the HP Scanner Tools Utility.
2. Click the Settings tab, and then select the appropriate Sleep Mode and Auto-Off settings.
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To specify the period of inactivity after which the scanner goes into Sleep Mode, select 15
minutes or 1 hour from the Sleep: Put the scanner to sleep after: drop-down list.
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To specify the period of inactivity after which the scanner automatically turns off, select the
appropriate value (1 hour, 2 hours, 4 hours, or Never) from the Auto-Off: Turn off the
scanner after: drop-down list.
Mac: Use HP Utility to change these defaults.
Scanner does not scan right away
Make sure the document feeder hatch is closed, and that the scanner is turned on.
Scanner scans only one side of a two-sided page
Verify that the scan shortcut you selected specifies two-sided scanning.
Scanned pages are missing at the scan destination
When scanning, pages that stick together are scanned as one item.
Windows: HP EveryPage Ultrasonic stops the scan if multiple pages are fed into the scanner at one
time. To enable HP EveryPage Ultrasonic, follow these steps:
1. Open HP Easy Scan and select the shortcut for which you wish to enable misfeed (multipick)
detection.
2. From the Shortcuts menu, click Edit.
3. On the Shortcut Editor dialog, click the Properties tab.
4. Select the Misfeed (multipick) detection check box.
Scanned image is fuzzy
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Check for any obstructions in the scanner paper path and make sure the paper width guides are
positioned appropriately. Try another scan.
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Clean the scanning strips inside the document feeder.
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Verify that the document is not fuzzy.
ENWW
Scanner operation problems
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