User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index

Scanner specifications
Name Description
Scanner type Duplex sheet-feed scanner
Size Width: 286 mm 11.26 in, Depth: 153 mm 6 in, Height: 162 mm 6.38 in
Weight 2.34 kg 5.16 lbs
Scanning element Contact image sensor (CIS)
Interface USB 2.0 high speed (compatible with USB 1.1)
Optical resolution 600 x 600 dpi hardware
Power adapter information
●
This product is intended to be supplied by a Listed Power Unit, marked with LPS or
Limited Power Source.
● DC output for power supply: 24 Vdc, 1.5 A (1500 mA), 36W
Power consumption For power consumption information, see the regulatory supplement pdf file on the HP scanning
software CD.
System requirements To view minimum and recommended system requirements, see
www.hp.com, and then search
on your scanner model plus the word specifications.
Document feeder specifications
Name Description
Input tray capacity
50 sheets sheets of 75g/m
2
20 lb
Minimum paper size 51 x 74 mm 2.0 x 2.9 in
Maximum paper size 215.9 x 864 mm 8.5 x 34 in
Minimum paper weight
49 g/m
2
13 lb
Maximum paper weight
120 g/m
2
32 lb
Environmental specifications
Name Description
Temperature Operating the scanner: 10° to 35° C 50° to 95° F
Storage: -40° to 65° C -40° to 149° F
Relative humidity Operating the scanner: 10% to 80% noncondensing 10° to 35° C 50° to 95° F
Storage: up to 90% at 0° to 65° C 32° to 149° F
46 Chapter 6 Specifications and warranty ENWW










