User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
Index
A
about scan shortcuts 5
accessibility 44
applications
scan from 15
B
black scans
troubleshoot 38
blank page suppression 2
blurry images 37
buttons
Cancel 4
Power 4
Scan 4
scanner control panel 4
C
cables
troubleshoot 30
Cancel button 4
capacity, document feeder 2
clean
paper path 23
rollers 24
scanning strips 21
cleaning cloth 23
cloud, scan to 16
colored stripes
troubleshoot 39
connectivity 2
control panel
locating 3
crooked images 38
cut-off images
troubleshoot 42
D
detect misfeeds 18
document feeder 46
capacity 2
load cards 14
load documents 12
tips on loading 10
E
environmental features 2
environmental specifications 46
export shortcuts 17
F
features 2
misfeed (multipick) detection
18
scan shortcuts 16
feeding problems 41
fragile items, scanning 41
fuzzy images 37
G
glass, clean 21
H
HP Easy Scan
scan from 15
HP Easy Scan software
about 5
HP EveryPage Ultrasonic 18
HP paper path cleaning cloth 23
HP Scanner Tools Utility
Maintenance tab 21
uses for 7
HP TWAIN 7
humidity specifications 46
I
import shortcuts 17
input and output trays
locating 3
install software
troubleshoot 30
J
jams
troubleshoot 43
L
lines
troubleshoot 39
M
Mac software 7
maintenance
clean paper path 23
clean rollers 24
HP Scanner Tools Utility
Maintenance tab 21
manage power settings 36
media
jams 43
misfeeds 41
not feeding 41
troubleshoot 41
memory 2
misfeeds
troubleshoot 41
multipick detection 18
multiple-page feeds 41
O
on/off button, locating 3
operating environment
specifications 46
order
roller replacement kit 27
supplies 21