User's Manual
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
output tray
locating 3
P
pages missing, troubleshoot 37
pages out of order 38
paper
jams 43
misfeeds 41
not feeding 41
troubleshoot 41
paper guides, locating 3
paper path
clean 23
feeding problems 41
paper-handling 2
parts
order 27
Power button 4
power button, locating 3
Power LED 4
power management 36
power supply
troubleshoot cable 30
product
auto-off 8
Sleep Mode 8
product accessibility 44
product info 1
programs
scan from 15
R
replace roller and separation
pad 27
reset scanner 34
resolution 2
roller
replace 27
rollers
clean 24
S
safety instructions 48
scan
cards 14
feeding problems 41
files too large 39
fragile items 41
from HP Easy Scan 15
from other programs 15
originals 12
Scan button 4
scan shortcuts 16
scan shortcuts, about 5
scan to cloud 16
scanner
control panel 4
reset 34
specifications 46
scanner software
Mac 7
Windows 5
scanning
features 2
security features 2
shortcuts
import and export 17
shortcuts, about 5
skewed images 38
Sleep Mode 8
software
Mac 7
troubleshoot installation 30
uninstall and reinstall 30, 35
Windows 5
specifications
document feeder 46
environmental 46
scanner 46
speed
troubleshoot 37
speed, troubleshoot 38
storage specifications 46
streaks
troubleshoot 42
stripes
troubleshoot 39
supplies
order 21
T
temperature specifications 46
troubleshoot
basic tips 29
black scans 38
cables 30
check power 34
colored lines 39
crooked images 38
cut-off images 42
feeding problems 41
fragile items 41
fuzzy images 37
installation 30
jams 43
large scan files 39
misfeeds 41
page order 38
pages missing 37
paper not feeding 41
power 36
reset scanner 34
scanning fragile items 41
speed 37, 38
stops working 35
streaks 42
two-sided scans 37
uninstall and reinstall
software 30, 35
white lines 39
white scans 38
turn on scanner
troubleshoot 36
TWAIN 7
TWAIN-compliant programs
scan from 15
two-sided scans
troubleshoot 37
U
uninstall and reinstall software
30, 35
USB cable
troubleshoot 30
user interface 2
V
vertical colored stripes
troubleshoot 39
vertical white stripes
troubleshoot 39
W
Web sites
order supplies 21
replacement parts 27
white scans
troubleshoot 38
white stripes
troubleshoot 39