HP Scanjet G3110 User Guide 6.
Contents 1 How to use the scanner Where to get additional information............................................................................................3 Accessibility................................................................................................................................3 Button Disable Utility.............................................................................................................3 How to use the HP Photosmart software...................................
Slides, negatives, and TMA issues...........................................................................................18 The image cannot be enlarged...........................................................................................18 Incorrect colors print, or the image is too light or dark........................................................18 Dots or streaks appear in the scanned image....................................................................18 The scanned images are dark......
1 How to use the scanner This manual describes how to use the HP Scanjet G3110 Photo Scanner. This section presents an overview of the scanner and how to use it.
Chapter 1 To use the Button Disable Utility, complete the following steps: 1. On your hard drive, navigate to C:\Program Files\Common Files\Hewlett-Packard \Scanjet\G3110\. 2. Double-click hpbdu.exe. The HP Button Disable Utility dialog box is displayed. 3. Select the scanner, and then click Enable Buttons or Disable Buttons. How to use the HP Photosmart software When you install the HP Photosmart software, two icons are added to your desktop. These icons open programs for scanning and editing your scans.
(continued) Icon Feature name Description Scan to e-mail button Scans one or more pages and attaches the file to a new email message. Scan to PDF button Scans one or more pages and saves them as a PDF file for sharing or storing. Transparent materials adapter (TMA) You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives. For more information about the TMA, see Scan film.
Chapter 1 Scan from other software programs You can scan an image directly into one of your software programs if the program is TWAIN-compliant. Generally, the program is compliant if it has a menu option such as Acquire, Scan, or Import New Object. If you are unsure whether the program is compliant or what the option is, see the documentation for that program.
For scanning slides or negatives, see Scan film. 1. Place the original face down on the scanner glass, as indicated by the reference marks, and then close the lid. 2. Press the Scan button ( ). The Scanning from ... dialog box appears. 3. Select a scan shortcut; the corresponding settings display to the right. NOTE: If you want to preview scans before they are sent to their destination, select Show a preview in the HP Scanning shortcuts dialog box. 4. Click Scan. 5.
Chapter 1 4. Click Scan. 5. If you selected Show a preview and you want to scan another document or page, place the page on the glass and click Add Pages. When you are finished with all pages, click Finish. NOTE: If Show a preview was not selected, you might be prompted to scan additional documents. Click Yes to scan additional documents, or click No to send the scanned image(s) to the specified location. Once scans are finished, the software sends the scanned page(s) to the specified location.
5. If you selected Show a preview and you want to scan another document, page, or picture, place the item on the glass and click Add Pages. When you are finished with all pages, click Finish. NOTE: If Show a preview was not selected, you might be prompted to scan additional documents, pages, or pictures. Click Yes to scan additional items, or click No to send the scanned image(s) to the specified location. 6.
Chapter 1 Scan film This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and negatives. • • Scan positives (such as 35 mm slides) or negatives Tips for scanning transparent items Scan positives (such as 35 mm slides) or negatives The transparent materials adapter (TMA) in this model enables you to scan four 35 mm slides at one time or five negatives.
1. Open the scanner lid. 2. Remove the negative strip holder from the slide holder. 3. Do one of the following to load the slides or negatives: • If you are scanning slides, place the slides into the slide holder. Insert the slides with the top of the slides pointing up and with the front of the slides facing you, making sure that the slides are flat and do not overlap. • If you are scanning negatives, do the following: a. Remove the light-shield from the negative strip holder. b.
2 Care and maintenance This section presents information about how to care for and maintain the scanner. • • • Clean the scanner glass Clean the transparent materials adapter (TMA) Order maintenance and scanner supplies Occasional cleaning of your scanner helps ensure higher-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.
Order maintenance and scanner supplies You can purchase maintenance parts online at the scanner support Web site at www.hp.com/buy/parts or from your local HP dealer.
3 Troubleshooting This section contains solutions for common problems with the scanner and the transparent materials adapter (TMA). • • • • Scanner initialization or hardware problems Scanner operation problems Slides, negatives, and TMA issues Scanner installation troubleshooting Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems.
If the carriage does not move and the scanner lamp does not turn on, a problem might exist with the scanner hardware. See Scanner has stopped working properly. Scanner has stopped working properly If the scanner stops scanning, complete the following steps, in order. After each step, start a scan to see if the scanner is working. If the problem continues, proceed with the next step. 1. A cable might be loose. Ensure that the USB, power, and TMA cables are securely connected. 2.
Chapter 3 • • Scanner is scanning items very slowly Scanner glass needs to be cleaned Scanner will not turn on If the scanner will not turn on when you press the scanner buttons, check for these possible problems: • • • The scanner might have been unplugged. Check to see that the power cable has not become disconnected from the scanner or unplugged from the power source. The scanner might be turned off. Check to see that the scanner power switch is in the on position.
Issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer. • If you scan text but cannot edit it, make sure that you make the following selections during scanning: ◦ HP Scanning (Select Document.) ◦ Scan to (Select a word-processing program or Save to File.) NOTE: If you select Save to File, select a text file type from the File Type drop-down list.
Chapter 3 For more details, see Care and maintenance. Slides, negatives, and TMA issues Use this section to help resolve issues with 35 mm slides or 35 mm negatives that have been scanned by using the TMA.
No light or only dim light is visible in the TMA after selecting a slides or negatives scanning shortcut After each step, start a scan to see if the scanner is working. If not, proceed with the next step. 1. Make sure that the TMA is connected to the scanner. 2. The bulb in the TMA might not be working. Click the Scan button ( ) and look for illumination. If the bulb is broken, service is required. 3. The TMA has a short warm-up mode. Wait a few seconds to see if the light turns on.
Chapter 3 Check the cables Cable type Action Power cable The power cable is connected between the scanner and a power outlet. • • • USB cable Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. Turn off the scanner power switch and turn off the computer.
4 Regulatory information and product specifications This section contains regulatory information and product specifications for the HP Scanjet G3110 scanner and accessories.
Chapter 4 (continued) Name Description Power consumption and regulatory information For power consumption data, information on power supplies, and regulatory information, see the regulatory_supplement.htm file on the HP Photosmart software CD.
Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
5 Product support This section describes the options for product support. • • Accessibility Getting assistance Accessibility The following accessibility options are available on this scanner: Windows environment: • • To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see Button Disable Utility.
4. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support. 5. Extending or upgrading your warranty If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or check the HP Care Pack Services at www.hp.com/support. 6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract.
Chapter 5 26 Product support
Index A accessibility 3 accessibility Web site 24 attachments, e-mail 8 B blurry images, troubleshoot 17 Button Disable Utility 3, 24 buttons about 4 scan from 5 buttons, front panel settings 6 troubleshoot 16 C cables troubleshoot 20 Care Pack Services 25 clean scanner glass 12 TMA 12 copy from scanner glass 9 Copy button 4, 9 crop images 11 customer support Web sites 24 D disabilities customers with 24 disable buttons 3 disposal of waste 23 documents scan 7 scan to e-mail 8 drawings original types 6 sc
S T scan documents 7 from scanner buttons 5 from the HP Solution Center 5 from TWAIN software 6 models, scanner 10 multiple pictures 7 original types 6 pictures 6 preview image 6 to e-mail 8 transparent items 11 Scan button 4, 6, 7 Scan to E-mail button 4 Scan to PDF button 4, 8 scanner hardware test 14 reset 14 troubleshoot 15 scanner buttons scan from 5 scanner glass, clean 12 scanner specifications 21 settings, scan 6 size specifications, scanner 21 slides, scan crop images 11 models, scanner 10 tips 1
