Getting Started HP Compaq Notebook PC Tagged for Accessibility
Looking for more user guides? They are on your computer. Click: Start > Help and Support > User Guides HP is committed to reducing the environmental impact of our products and printed user guides. As part of this effort, we are now putting product information on your computer hard drive in Help and Support. We are also moving content to the Web. This Getting Started guide provides setup steps and directs you to additional information about your new product.
Basic Setup 1 Unpack the box color, features, and options may vary by computer model. The illustrations in ✎ Computer this guide may look slightly different from your computer. Component Component 1 AC adapter 4 Power cord* 2 Computer 5 Modem cable† (select models only) 3 Battery* *Batteries and power cords vary in appearance by country or region. The modem cable is necessary only if you are using dial-up networking.
Basic Setup 2 Insert the battery To reduce potential safety issues, use only the AC adapter or battery Å WARNING: provided with the computer, or a replacement AC adapter or battery provided by HP. 3 Connect the computer to external power To reduce the risk of electric shock or damage to your equipment, observe Å WARNING: these practices: ■ Plug the power cord into an AC outlet that is easily accessible at all times.
Basic Setup 4 Open the computer 5 Turn on the computer 6 Set up the software After the computer is turned on, the software setup process begins. The on-screen instructions guide you through setting up and registering your computer. After you respond to the setup prompt, you must complete the entire setup process without interruption. select your language carefully. On some models, the languages you do not ✎ Please choose are deleted from the system and cannot be restored during software setup.
What’s Next? Locating the electronic manuals For detailed information about your computer, such as power management, drives, memory, security, and other features, click Start, click Help and Support, and then click User Guides. You do not need to connect to the Internet to access the user guides in Help and Support. ✎ A User Guides disc may have also been included with your computer.
What’s Next? : To reduce the risk of serious injury, read the Safety & Comfort Guide. It Å WARNING describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. To access this document, click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models.
What’s Next? Recovering In case of system failure, use the f11 recovery tool to recover your original hard drive image. image includes the Windows operating system and software programs installed at ✎ The the factory. Using f11 will completely erase hard drive contents and reformat the hard drive. Ä CAUTION: All files you have created and any software installed on the computer will be permanently removed.
What’s Next? Turning off the computer To turn off the computer: 1. Save your work and close all programs. 2. Click Start, click the arrow next to the Lock button, and then click Shut down.
Product Information and Troubleshooting Important display information All HP notebook display panels adhere to strict quality and reliability specifications. A small percentage of display panels may have minor cosmetic imperfections that appear as bright or dark dots (described below) in the viewable area: is consistent with industry standards and common to all display panel types used ✎ This by notebook PC vendors and is not specific to any HP model or product line.
Product Information and Troubleshooting Operating environment Factor Metric U.S.
Product Information and Troubleshooting ■ ■ ■ ■ If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.” If the computer has a wireless device or a cell phone device installed, such as an 802.
Product Information and Troubleshooting 2. Access Web site links and additional information about the computer through Help and Support. Click Start, and then click Help and Support. 3. Contact technical support: a. Open your Web browser, and then click Start. b. Click Help and Support, and then click Contact support to start a chat session with a support specialist. – or – Refer to the Worldwide Telephone Numbers booklet, included with the computer, for contact information.
Product Information and Troubleshooting The computer is on but is not responding If the computer is on but is not responding to software or keyboard commands, try the following emergency shutdown procedures in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures will result in the loss of unsaved information. ■ ■ Press and hold the power button on the computer for at least 5 seconds. Disconnect the computer from external power and remove the battery.
Product Information and Troubleshooting ■ ■ ■ Be sure that the DSL or the cable modem and its power cord are properly connected and that the power lights are on. If applicable, be sure that the wireless router (access point) is on and properly connected to the DSL or the cable modem. Disconnect and then reconnect all cables, and turn the power off and then back on. more information on wireless technology, refer to the relevant help topics and Web ✎ For site links in Help and Support.
Contacting technical support If the solutions in the ”Troubleshooting” section of this guide did not address your problem, contact technical support. Click Start, click Help and Support, and then click Contact support to start a chat session with a support specialist. You can also refer to the Worldwide Telephone Numbers booklet, included with the computer, for contact information.
For more information about HP products and services, see the HP Web site at http://www.hp.com 462950-001 © Copyright 2008 Hewlett-Packard Development Company, L.P. Windows and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
