HP EliteBook 8740w Mobile Workstation Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Display components ............................................................................................................................. 7 Wireless antenna locations .......
Grounding guidelines ......................................................................................................... 42 Electrostatic discharge damage ........................................................................ 42 Packaging and transporting guidelines ............................................. 43 Workstation guidelines ..................................................................... 43 Equipment guidelines .......................................................................
Using Computer Setup .................................................................................................... 101 Navigating and selecting in Computer Setup .................................................. 101 Restoring factory settings in Computer Setup ................................................. 102 Computer Setup menus ................................................................................................... 103 File menu ......................................................
Windows Vista .................................................................................................................................. 136 Backing up your information ............................................................................................ 136 Performing a recovery ..................................................................................................... 137 Using the Windows recovery tools ..................................................................
1 Product description Category Description Product Name HP EliteBook 8740w Mobile Workstation Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology): ● Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads (55W) ● Intel Quad Core i7-920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 cache, 8 threads (55W) ● Intel Quad Core i7-840QM 1.86-GHz processor, 8-MB L2 cache, 8 threads (45W) ● Intel Quad Core i7-820QM 1.73-GHz (turbo up to 3.
Category Description Panel All display assemblies include 3 wireless local area network (WLAN) antenna cables and 2 wireless wide area network (WWAN) antenna cables ● 17.0-in, WUXGA WVA AntiGlare DreamColor2 with webcam ● 17.0-in, WUXGA WVA AntiGlare DreamColor2 without webcam ● 17.0-in WXGA+ light-emitting diode (LED) with webcam ● 17.0-in WXGA+ LED without webcam ● 17.0-in WSXGA+ WVA LED with webcam ● 17.0-in WSXGA+ WVA LED without webcam ● 17.0-in WUXGA WVA LED with webcam ● 17.
Category Description Supports the following 7200-rpm drives: ● 640 GB ● 500 GB ● 320 GB ● 250 GB Supports 9.5-mm (2.5-in), 256-GB solid-state drive Optical drives Fixed (removal of 1 screw required) Customer-accessible Serial ATA 12.7-mm tray load Supports the following drives: Upgrade bay ● Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive ● Blu-ray ROM DVD±RW SuperMulti Double-Layer LightScribe Drive ● DVD±RW SuperMulti Double-Layer LightScribe Drive ● DVD-ROM Drive Supports 9.5-mm (2.
Category Description Ethernet cable not included Wireless Integrated wireless local area network (WLAN) options by way of wireless module: Three WLAN antennas built into display assembly Support for no WLAN option Support for the following WLAN formats: ● Intel Centrino Advanced-N 6200 802.11a/g/n WLAN module ● Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module (for use only in Russia and the Ukraine) ● Intel Centrino Ultimate-N 6300 802.11a/g/n WLAN module ● Broadcom 802.
Category Description Ports ● 1394a ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● DisplayPort ● Docking ● eSATA ● RJ-11 (modem) ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 (2) ● USB 2.0 (2) ● VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) Docking HP 3-in-1 NAS Docking Station, HP Advanced Docking Station, and HP Docking Station Keyboard/pointing devices 36.5 cm (14.
Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 32/64 ● Windows Vista® Home Basic (Service Pack 2) ● Windows XP Professional with Windows 7 Professional license ● FreeDOS Preinstalled with Microsoft® Office (not supported in Japan): ● Windows 7 Professional 32/64 with Office Ready ● Windows Vista Business 32 with Office Ready ● Windows XP Professional (Service Pack 3 with Office 2007 Ready (with Windows 7 Professional COA) Restore
2 External component identification Display components Item Component Description (1) Internal display switch Turns off the display and initiates Sleep (in Windows 7 and Windows Vista) or Standby (in Windows XP) if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones.
Item Component Description (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records audio and video and captures still photographs. Wireless antenna locations Item Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).
Buttons, switches, and fingerprint reader Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (in Windows 7 and Windows Vista) or Standby state (in Windows XP), press the button briefly to exit the Sleep state (in Windows 7 and Windows Vista) or Standby state (in Windows XP.
Item Component Description (2) QuickLook button ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens. (3) Internal display switch Turns off the display and initiates Sleep (in Windows 7 and Windows Vista) or Standby (in Windows XP if the display is closed while the power is on.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
Pointing device components Item Component Description (1) Pointing stick* Moves the pointer and selects or activates items on the screen. (2) Center pointing stick button* Functions like the center button on an external mouse. (3) Right pointing stick button* Functions like the right button on an external mouse. (4) TouchPad scroll zone Scrolls up or down. (5) Right TouchPad button* Functions like the right button on an external mouse.
Front components Item Component Description (1) Wireless light ● Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (in Windows 7 and Windows Vista) or Standby state (in Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating should be connected.
Item Component Description (7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. (8) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Left-side components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Bottom components Item Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery. (3) Docking connector Connects an optional docking device. (4) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Item Component Description (8) Accessory battery connector Connects an optional accessory battery. (9) SIM slot (select models only) Contains a wireless SIM. The SIM slot is located inside the battery bay.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. 18 Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components.
Item Component Description (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Computer major components 20 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) Display assembly (includes display panel cable, 3 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables): 17.0-in, WUXGA WVA AntiGlare DreamColor2 display with webcam 595709-001 17.0-in, WUXGA WVA AntiGlare DreamColor2 display without webcam 595705-001 17.0-in, WUXGA WVA AntiGlare LED display assembly with webcam 595708-001 17.0-in, WUXGA WVA AntiGlare LED display assembly without webcam 595704-001 17.
Item Description Spare part number For use in South Korea 597581-AD1 For use in Spain 597581-071 For use in Switzerland 597581-111 For use in Taiwan 597581-AB1 For use in Thailand 597581-281 For use in Turkey 597581-141 For use in the United Kingdom 597581-031 For use in the United States 597581-001 Keyboard without backlight (includes cable, pointing stick, and pointing stick cable): 22 For use in Belgium 597582-A41 For use in Brazil 1597582-201 For use in the Bulgaria 597582-221
Item (4) (5) Description Spare part number For use in Taiwan 597582-AB1 For use in Thailand 597582-281 For use in Turkey 597582-141 For use in the United Kingdom 597582-031 For use in the United States 597582-001 Memory modules (4, PC3-10600, 1333-MHz, DDR3): 8192-MB memory module 634091-001 4096-MB memory module 599092-001 2048-MB memory module 598856-001 Graphics board heat sink (includes replacement thermal material): For use only with computer models equipped with ATi graphics subsy
Item Description (11) Processor(includes replacement thermal material): (12) Spare part number Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads, 55W 619342-001 Intel Quad Core i7 920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 cache, 8 threads, 55-W 590663-001 Intel Quad Core i7-840QM 1.86-GHz processor, 8-MB L2 cache, 8 threads, 45W 612260-001 Intel Quad Core i7 820QM 1.73-GHz (turbo up to 3.
Item Description Spare part number ● 598445-001 For use with computer models equipped with Intel Dual Core processors (18) Base enclosure (includes Smart Card bezel and rubber feet) (19) Battery: (20) 596053-001 8-cell, 73-Wh, Li-ion battery 493976-001 8-cell, 68-Wh, Li-ion battery 592078-001 Optical drive (includes bezel and bracket): Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 606374-001 DVD±RW SuperMulti Double-Layer LightScribe Drive 606373-001 Blu-ray ROM DVD±RW SuperMulti Dou
Cable Kit Item 26 Description Spare part number Cable Kit: 596040-001 (1) Bluetooth module cable (2) Audio cable (3) Modem module cable (includes RJ-11 jack) (4) Network cable (includes RJ-45 jack) Chapter 3 Illustrated parts catalog
Display components Item Description (1) Display bezel: Spare part number For use only with computer models equipped with a webcam 597579-001 For use only with computer models not equipped with a webcam 597578-001 (2) Webcam module 596050-001 (3) Microphones 596043-001 Display components 27
Item Description Spare part number (4) Ambient light sensor board (includes double-sided tape) 596051-001 (5) Display panel cable (includes webcam module cable and ambient light sensor board cable) 596042-001 Display Hinge Kit, includes: 596052-001 (6a) Left and right hinges and brackets (6b) Left and right hinge covers Wireless Antenna Kit, includes: 28 596041-001 (7a) WLAN antenna transceivers and cables (7b) WWAN antenna transceivers and cables (8) Display enclosure (includes logo)
Mass storage devices Item Description (1) 6.35-cm (2.50-in) hard drive: NOTE: Spare part number The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001. ● 640-GB, 7200-rpm 621046-001 ● 500-GB, 7200-rpm 634919-001 ● 320-GB, 7200-rpm 627731-001 ● 320-GB, 7200-rpm SED (Self-Encrypting Drive) 626978-001 ● 250-GB, 7200-rpm 538972-001 (2) 6.35-cm (2.
Item 30 Description Spare part number Blu-ray ROM DVD±RW SuperMulti Double-Layer LightScribe Drive 606371-001 DVD-ROM Drive 606372-001 Chapter 3 Illustrated parts catalog
Plastics Kit Item Description Spare part number Plastics Kit: 596044-001 (1) ExpressCard slot bezel (2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) (3) Bluetooth module compartment cover (4) Hard drive cover (includes 2 captive screws, secured by C-clips) Plastics Kit 31
Miscellaneous parts Description Spare part number AC Adapter 230-W RC/V AC Smart Adapter 613159-001 200-W RC/V AC Smart Adapter 613158-001 Power cord: 32 For use in Argentina 491683-D01 For use in Australia and New Zealand 491683-011 For use in Brazil 491683-201 For use in Canada and the United States 491683-001 For use in Denmark 491683-081 For use in Europe, the Middle East, and Africa 491683-021 For use in India 491683-D61 For use in Israel 491683-BB1 For use in Italy 491683-061
Sequential part number listing Spare part number Description 449137-001 RTC battery 491683-001 Power cord for use in Canada and the United States 491683-011 Power cord for use in Australia and New Zealand 491683-021 Power cord for use in Europe, the Middle East, and Africa 491683-031 Power cord for use in Singapore and the United Kingdom 491683-061 Power cord for use in Italy 491683-081 Power cord for use in Norway 491683-111 Power cord for use in Switzerland 491683-201 Power cord for use
Spare part number Description 574248-001 HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module 574249-001 HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module 582564-001 Broadcom 4322 802.11a/b/g/n 2x2 WLAN module 583053-001 Intel Quad Core i7 820QM 1.73-GHz (turbo up to 3.06-GHz) processor, 8-MB L2 cache, 8 threads, 45-W (supports Intel Turbo Boost Technology, includes replacement thermal material) 586170-001 Intel Quad Core i7 720QM 1.66-GHz (turbo up to 2.
Spare part number Description 596042-001 Display panel cable (includes webcam module cable and ambient light sensor board cable) 596043-001 Microphone 596044-001 Plastics Kit NOTE: See Plastics Kit on page 31 for more Plastics Kit spare part information.
36 Spare part number Description 597581-041 Keyboard with backlight for use in Germany (includes keyboard cable, pointing stick and pointing stick cable) 597581-051 Keyboard with backlight for use in France (includes keyboard cable, pointing stick and pointing stick cable) 597581-061 Keyboard with backlight for use in Italy (includes keyboard cable, pointing stick and pointing stick cable) 597581-071 Keyboard with backlight for use in Spain (includes keyboard cable, pointing stick and pointing sti
Spare part number Description 597581-DJ1 Keyboard with backlight for use in Greece (includes keyboard cable, pointing stick and pointing stick cable) 597582-001 Keyboard without backlight for use in Canada and the United States (includes keyboard cable, pointing stick and pointing stick cable) 597582-031 Keyboard without backlight for use in Singapore and the United Kingdom (includes keyboard cable, pointing stick and pointing stick cable) 597582-041 Keyboard without backlight for use in Germany (i
38 Spare part number Description 597582-AD1 Keyboard without backlight for use in South Korea (includes keyboard cable, pointing stick and pointing stick cable) 597582-B31 Keyboard without backlight for use in the Netherlands (includes keyboard cable, pointing stick and pointing stick cable) 597582-B71 Keyboard without backlight for use in Finland and Sweden (includes keyboard cable, pointing stick and pointing stick cable) 597582-BA1 Keyboard without backlight for use in Slovakia (includes keyboa
Spare part number Description 625825-001 Intel Dual Core i5-580M 2.66-GHz (turbo up to 3.33-GHz) processor, 3-MB L2 cache, 4 threads, 35W (supports Intel Turbo Boost Technology, includes replacement thermal material) 625826-001 Intel Dual Core i7-640M 2.80-GHz (turbo up to 3.46-GHz) processor, 4-MB L2 cache, 4 threads, 35W (supports Intel Turbo Boost Technology, includes replacement thermal material) 626978-001 6.35-cm (2.50-in), 320-GB, 7200-rpm SED (Self-Encrypting Drive) 627731-001 6.35-cm (2.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0-mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 98 screws and screw locks that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the base enclosure spare part kit, spare part number 596053-001. There are 9 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 8-cell, 73-Wh, Li-ion battery 493976-001 8-cell, 68-Wh, Li-ion battery 592078-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the SIM: 1.
Primary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001. Description Spare part number 6.35-cm (2.50-in) 640-GB, 7200-rpm hard drive 621046-001 6.35-cm (2.50-in) 500-GB, 7200-rpm hard drive 634919-001 6.35-cm (2.50-in) 320-GB, 7200-rpm hard drive 627731-001 6.35-cm (2.50-in) 320-GB, 7200-rpm SED (Self-Encrypting Drive) 626978-001 6.35-cm (2.50-in) 250-GB, 7200-rpm hard drive 538972-001 6.35-cm (2.
50 3. Lift the right side of the hard drive cover (2), swing it up and to the left, and then remove the cover (3). The hard drive cover is included in the Plastics Kit, spare part number 596044-001. 4. Loosen the captive Phillips screw (1) that secures the hard drive to the computer. 5. Grasp the Mylar tab on the hard drive and slide the hard drive (2) to the left to disconnect it from the system board. 6. Remove the hard drive (3) from the hard drive bay. 7.
8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001. See Bluetooth module cable on page 89 for information on replacing the Bluetooth module cable. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
5. Disconnect the Bluetooth module cable (3) from the Bluetooth module. 6. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module and Bluetooth module compartment cover.
Optical drive Description Spare part number Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 606374-001 DVD±RW SuperMulti Double-Layer LightScribe Drive 606373-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer LightScribe Drive 606371-001 DVD-ROM Drive 606372-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
6. Remove the three Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Secondary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 630891-001. Description Spare part number 6.35-cm (2.50-in) 640-GB, 7200-rpm hard drive 621046-001 6.35-cm (2.50-in) 500-GB, 7200-rpm hard drive 634919-001 6.35-cm (2.
4. Loosen the captive Phillips screw (3) that secures the secondary hard drive carrier to the computer. 5. Insert a flat-bladed screwdriver or similar tool into the secondary hard drive carrier tab access (4) and press the tab to the left to release the secondary hard drive carrier from the computer. 6. Remove the secondary hard drive (5). 7. Loosen the captive Phillips screw (1) that secures the secondary hard drive to the secondary hard drive carrier. 8.
WLAN module Description Spare part number Intel Centrino Advanced-N 6200 802.11a/g/n WLAN module 572509-001 Intel Centrino Advanced-N 6200 802.11 a/b/g WLAN module (for use only in Russia and the Ukraine) 572510-001 Intel Centrino Ultimate-N 6300 802.11a/g/n WLAN module 572511-001 Broadcom 802.11a/b/g/n 2x2 WLAN module 582564-001 CAUTION: The WLAN module and the WWAN module are not interchangeable.
3. Lift the rear edge of the memory module/wireless module compartment cover (2), swing it up and forward, and then remove the cover (3). The memory module/wireless module compartment cover is included in the Plastics Kit, spare part number 596044-001. 4. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
Reverse this procedure to install the WLAN module. WWAN module Description Spare part number HP hs2330 HSPA F3607 900-MHz Mobile Broadband Module 574249-001 HP hs2320 HSPA F3607 850-MHz Mobile Broadband Module 574248-001 HP un2420 EV-DO Broadband module 531993-001 CAUTION: The WWAN module and the WLAN module are not interchangeable.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module.
Remove an expansion memory module: 1. Spread the retaining tabs (1) on each side of the expansion memory module slot to release the expansion memory module. (The edge of the module opposite the slot rises away from the computer.) 2. Remove the expansion memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the expansion memory module slots.
RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Keyboard For use in: Spare part number For use in: Spare part number Keyboard with backlight (includes keyboard cable, pointing stick and pointing stick cable): Belgium 597581-A41 Norway 597581-091 Bulgaria 597581-261 Portugal 597581-131 Denmark 597581-081 Russia 597581-251 Finland and Sweden 597581-B71 Saudi Arabia 597581-171 France 597581-051 Slovakia 597581-231 French Canada 597581-121 Slovenia 597581-BA1 Germany 597581-041 South Korea 597581-AD1 Greece 597581-DJ1 Spain
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the keyboard: 64 1.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board. 8. Release the ZIF connector (2) to which the pointing stick cable is attached, and then disconnect the pointing stick cable from the system board. 9. Remove the keyboard (3). Reverse this procedure to install the keyboard.
Primary memory module Description Spare part number 8192-MB memory module (PC3-10600, 1333-MHz, DDR3) 634091-001 4096-MB memory module (PC3-10600, 1333-MHz, DDR3) 599092-001 2048-MB memory module (PC3-10600, 1333-MHz, DDR3) 598856-001 NOTE: A memory module must be installed in the bottom primary memory module slot before a memory module is installed in the top primary memory module slot. Before removing a primary memory module, follow these steps: 1. Shut down the computer.
Reverse this procedure to install a primary memory module. Switch cover Description Spare part number Switch cover (includes capacitive board and cable and power button board and cable) 596045-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Release the ZIF connector to which the capacitive board cable is attached, and then disconnect the cable (3) from the system board. 8. Remove the switch cover. Reverse this procedure to install the switch cover.
Graphics board heat sink Description Spare part number For use only with computer models equipped with ATi graphics subsystems (includes 5 replacement thermal pads) 596046-001 For use only with computer models equipped with nVidia graphics subsystems (includes replacement thermal pads and thermal paste) 597571-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation.
4. Slide the graphics board heat sink (4) up and forward at an angle and remove it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics board heat sink and the graphics board each time the graphics board heat sink is removed. Thermal paste is used on the largest component (1) on the graphics board and the graphics board heat sink section (2) that services it.
Fan NOTE: The fan spare part kit includes replacement thermal material. Description Spare part number Fan 596047-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number ATi XT-GL graphics board with 1-GB GDDR4 memory 596061-001 nVidia GLM5 graphics board with 2-GB GDDR5 memory 596064-001 nVidia GLM3 graphics board with 1-GB GDDR3 memory 596063-001 nVidia GLM3 graphics board with 1-GB GDDR3 memory 596062-001 Before removing the graphics board, follow these steps: 1. Shut down the computer.
3. Slide the graphics board (3) back at an angle. 4. Remove the graphics board. Reverse this procedure to install the graphics board. Processor heat sink Description Spare part number For use only with computer models equipped with Quad Core processors 597570-001 For use only with computer models equipped with Dual Core processors 596048-001 Before removing the processor heat sink, follow these steps: 1. Shut down the computer.
Remove the processor heat sink: 1. Following the 1, 2, 3, 4 sequence stamped into the processor heat sink, loosen the four Phillips captive screws (1) that secure the processor heat sink to the system board. 2. Lift the right side of the processor heat sink (2) until it rests at an angle. NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and processor, it may be necessary to move the processor heat sink from side to side to detach it from the system board.
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Quad Core i7-940XM Extreme 2.13-GHz processor, 8-MB L2 cache, 8 threads, 55W 619342-001 Intel Quad Core i7 920XM Extreme 2.00-GHz (turbo up to 3.20-GHz) processor, 8-MB L2 cache, 8 threads, 55-W 590663-001 Intel Quad Core i7-840QM 1.86-GHz processor, 8-MB L2 cache, 8 threads, 45W 612260-001 Intel Quad Core i7 820QM 1.73-GHz (turbo up to 3.
Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor.
Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5.
78 6. Release the display panel cable and microphone cable from the clips (3) built into the top cover. 7. Disconnect the webcam cable (1) (when applicable) from the system board. 8. Release the wireless antenna cables (2) from the opening in the system board.
9. Release the webcam cable (when applicable) and the wireless antenna cables from the clips (3) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components.
11. Remove the display assembly (2). 12. If it is necessary to replace the display bezel or any of the display assembly internal components: 80 a. Remove the six rubber screw covers (1) that conceal the display bezel screws. The rubber screw covers are included in the Display Rubber Kit, spare part number 596049-001. b. Remove the six Torx T8M2.5×8.0 screws (2) that secure the display bezel to the display assembly. c.
d. Remove the display bezel (4). The display bezel is available using spare part numbers 597579-001 (for use only with computer models equipped with a webcam) and 597578-001 (for use only with computer models not equipped with a webcam). 13. If it is necessary to replace the ambient light sensor board: a. Remove the Phillips PM2.5×4.0 screw (1) that secures the ambient light sensor board to the display enclosure. b.
14. If it is necessary to replace the hinges and hinge covers: 82 a. Release the display panel cable and the microphone cable from the display hinge cover on the display left hinge (1). b. Release the webcam cable (when applicable) and the wireless antenna cables from the display hinge cover on the display right hinge (2). c. Release the display panel cable and the webcam cable (when applicable) from the clips and routing channel built into the display enclosure (3). d. Remove the four Torx T8M2.
h. Remove the hinges (2). i. Remove the two Phillips PM2.0×4.0 screws (3) that secure the hinge covers to the hinges. j. Slide the hinge covers (4) toward the middle of the display panel and remove them. The hinges and hinge covers are included in the Display Hinge Kit, spare part number 596052-001. 15. If it is necessary to replace the display panel cable: a. Remove the display panel from the display enclosure. b. Turn the display panel upside down, with the bottom toward you. c.
f. Remove the display panel cable (4). The display panel cable is available using spare part number 596042-001. 16. If it is necessary to replace the WWAN antenna cables and transceivers: a. Detach the WWAN antenna transceivers (1) from the display enclosure. The transceivers are attached to the display enclosure with double-sided tape. b. Release the WWAN antenna cables from the clips (2) and (3) built into the display enclosure. c. Remove the WWAN antenna cables and transceivers.
b. Release the WLAN antenna cables from the clips (2) and (3) built into the display enclosure. c. Remove the WLAN antenna cables and transceivers. The WLAN antenna cables and transceivers are available in the Wireless Antenna Kit, spare part number 596041-001. 18. If it is necessary to replace the webcam module: a. Release the webcam module (1) as far from the display enclosure as the webcam module cable allows. b. Disconnect the webcam module cable (2) from the webcam module. c.
b. Release the microphone receivers (2) from the clips built into the display enclosure. c. Remove the microphone receivers and cables. The microphone receivers and cables are available using spare part number 596043-001. Reverse this procedure to install the processor.
Remove the top cover: 1. Turn the computer upside down, with the front toward you. 2. Remove the eleven Torx T8M2.5×8.0 screws (1) that secure the top cover to the base enclosure. 3. Remove the Phillips PM2.5×4.0 screw (2) that secures the top cover to the base enclosure. 4. Turn the computer right-side up, with the front toward you. 5. Disconnect the TouchPad cable (1) and the fingerprint reader board cable (2) from the system board. 6.
7. Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure. 8. Lift the rear edge of the top cover (1) until the left and right sides and the rear edge of the top cover detach from the base enclosure. 9. Lift the top cover (2) straight up and remove it. Reverse this procedure to install the top cover.
Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 596040-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Audio board Description Spare part number Audio board (includes Digital Media slot and cable) 596055-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the audio board. Speaker assembly Description Spare part number Speaker assembly 494029-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly.
Audio cable NOTE: The audio cable is included in the Cable Kit, spare part number 596040-001. Before removing the audio cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 596040-001. See Modem module cable on page 95 for information on replacing the modem module cable. Description Spare part number For use in all countries and regions except Australia and New Zealand 510099-001 For use only in Australia and New Zealand 510099-011 Before removing the modem module, follow these steps: 1. Shut down the computer.
3. Lift the modem module (3) straight up to disconnect it from the system board. 4. Remove the modem module. Reverse this procedure to install the modem module. Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 596040-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Remove the modem module cable: 1. Disconnect the modem module cable (1) from the modem module. 2. Release the modem module cable from the clips (2) and routing channel built into the base enclosure. 3. Release the RJ-11 jack (3) from the clip built into the base enclosure. 4. Remove the modem module cable. Reverse this procedure to install the modem module and the modem module cable.
d. Display assembly (see Display assembly on page 76) e. Top cover (see Top cover on page 86) Remove the USB board: 1. Remove the Phillips PM2.5×4.0 screw (1) that secures the USB board to the system board. 2. Lift the left side of the USB board (2) to disconnect it from the system board. 3. Lift the USB board (3) straight up and remove it. 4. Remove the USB board. Reverse this procedure to install the USB board.
d. Display assembly (see Display assembly on page 76) e. Top cover (see Top cover on page 86) Remove the network cable: 1. Disconnect the network cable (1) from the system board. 2. Release the network cable from the clips (2) built into the base enclosure. 3. Release the network cable ferrite (3) from the clip built into the base enclosure. 4. Release the RJ-45 jack (4) from the clip built into the base enclosure. 5. Remove the network cable.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47), and then remove the following components: a. Primary hard drive (see Primary hard drive on page 49) b. Optical drive (see Optical drive on page 54) or secondary hard drive (see Secondary hard drive on page 55) c. Keyboard (see Keyboard on page 63) d. Switch cover (see Switch cover on page 67) e.
4. Remove the two HM5.0×10.0 screw locks (4) that secure the system board to the base enclosure. 5. Remove the three Phillips PM2.5×4.0 screws (5) that secure the system board to the base enclosure. 6. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle. 7. Release the system board (3) by sliding it up and to the right at an angle. 8. Remove the system board. Reverse this procedure to install the system board.
5 Computer Setup Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (disabled by default).
Select To do this Device Configurations (continued) ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. AMT Options ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot.
Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults. 4.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (disabled by default).
Select To do this Device Configurations (continued) ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the LAN (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. AMT Options ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot.
Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (disabled by default).
Select To do this Device Configurations (continued) ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the LAN (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options NOTE: NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. AMT Options ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot.
6 Specifications Computer specifications Metric U.S. Width 39.75 cm 15.64 in Depth 28.55 cm 11.24 in Height (front to back) 3.65 cm to 4.16 cm 1.44 in to 1.64 in Weight 3.365 kg 7.42 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 120 W Operating current 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, WUXGA WVA display specifications Metric U.S. Width 24.4 cm 9.65 in Depth 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.
Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 1,250,242,867 976,752,240 625,121.
Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-RDL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVDR, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.
DVD±RW SuperMulti Double-Layer LightScribe Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.
DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVDRAM CD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 3,6
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only). NOTE: Windows includes the User Account Control feature to improve the security of your computer.
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition or the HP Recovery partition.
Using a Windows 7 operating system DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select models only) or your files. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
Windows XP To protect your information, use the Windows Backup utility to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer. Windows provides the following options: ● Backing up individual files and folders ● Backing up all files and folders ● Scheduling automatic backups ● Creating recovery points ● Recovering information NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions. Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up.
8 Connector pin assignments 1394 Pin Signal 1 TPB- 2 TPB+ 3 TPA- 4 TPA+ Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 143
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground DisplayPort Pin Signal 1 ML_lane 0 (positive) 2 Ground 3 Lane 0 (negative) 4 Lane 1 (positive) 5 Ground 6 Lane 1 (negative) 7 Lane 2 (positive) 8 Ground 9 Lane 2 (negative) 10 Lane 3 (positive) 11 Ground 12 Lane 3 (negative) 13 Connectecd to ground 14 Connected to ground 15 Auxiliary channel (positive) 144 Chapter 8 Connector pin assignments
Pin Signal 16 Ground 17 Auxiliary channel 18 Hot plug detect 19 Return for power 20 Power for connector External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 145
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 146 Chapter 8 Connector pin assignments
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 147
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port connector pinout 143 location 15 A AC adapter, spare part number 32, 38 accessory battery connector 17 ambient light sensor board removal 81 spare part number 28, 35, 81 antenna locations 8 removal 84 spare part number 28, 34, 84, 85 audio board removal 90 spare part number 24, 35, 90 audio cable illustrated 26 removal 93 audio, product description 3 audio-in jack connector pinout 143 location 14 audio-out jack connector pinout 144 location 14 B base enclosure, spare part n
RJ-11 jack 146 RJ-45 jack 147 Universal Serial Bus (USB) port 147 connectors, service considerations 41 D diskette drive precautions 41 product description 3 display assembly removal 76 spare part numbers 21, 34, 76 display bezel removal 80 spare part numbers 27, 35, 81 display components 7 display enclosure, spare part number 28, 35 Display Hinge Kit, spare part number 28, 35 display panel cable removal 83 spare part number 28, 35, 84 display panel, product description 2 display release button 14 Display R
Windows applications 11 Windows logo 11 L left-side components 15 lights battery 13 drive 13 power 13 webcam 8 wireless 13 M mass storage device, spare part numbers 25, 29 Media Card Reader 14 memory module product description 2 removal 60, 66 spare part numbers 23, 38, 39, 60, 66 memory module/wireless module compartment 16 memory module/wireless module compartment cover illustrated 31 removal 58 microphone locations 7 product description 3 removal 85 spare part number 27, 35, 86 microphone jack connector
S Screw Kit, spare part number 32, 34 security cable slot 15 security, product description 5 serial number 18, 45 service considerations 40 service tag 18, 45 SIM slot 17 SIM, removal 48 Smart Card reader 15 spare part number 35 solid-state drive precautions 41 product description 2 removal 49 spare part number 25, 29, 35, 49 speaker assembly removal 91 spare part number 24, 33, 91 speakers 13 specifications Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 128 computer 125 display 126 DVD-ROM Drive 130 DVD
