HP Slate 21 Pro All-in-One User Guide
© 2013 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Android and Google are trademarks of Google Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
About This Guide This guide provides information on setting up and using the HP Slate 21 Pro All-in-One. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Product features ............................................................................................................................................. 1 Front components ................................................................................................................................ 2 Rear and side components .................................................................................................................. 3 Slate and HDMI modes ....................
GoToMeeting ..................................................................................................................... 23 GoToMyPC ........................................................................................................................ 23 GoToAssist ........................................................................................................................ 23 Mobile Device Management (MDM) ................................................................................
8 Technical specifications .............................................................................................................................. 37 HP Slate 21 Pro All-in-One ................................................................................................................. 37 Energy saver feature .......................................................................................................................... 38 Appendix A Agency regulatory notices ...........................
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1 Product features HP Slate 21 Pro All-in-One is the commercial AndroidTM touch AiO with access to GoogleTM Play app store and preinstalled business apps. HP Slate 21 Pro offers quick and easy access to internet, Android apps and cloud with a simple, intuitive, user-friendly touch interface. It is ideal for businesses that require a lower cost device for accessing the Internet and apps without the need for a PC and for Citrix users, Kiosk usage, Small and Medium Business usage, and cloud productivity.
Front components Component Function (1) Webcam Records video and captures still photographs (2) Webcam light On: The webcam is in use (3) Internal microphone Records sound (4) WLAN/BT antennas (2)* Send and receive wireless signals to communicate with WLANs (5) Speakers Produce sound (6) Settings / Menu button Opens the Settings in Slate mode Opens the OSD in HDMI mode (7) Volume down / Minus button Decreases volume in Slate and HDMI modes If the OSD menu is active in HDMI mode, press
*The antennas are not visible from the outside of the all-in-one. For optimal transmission, keep the areas immediately around the antenna free from obstructions. Rear and side components Component Function (1) SD card reader Reads data from and writes data to Secure Digital (SD) memory cards (2) USB 2.
Slate mode In Slate mode, the all-in-one is a commercial Android device with access to over 700,000 apps, cloud computing, and Internet access. Slate mode requires only a power connection. For Internet or network access, you must also have a wired (Ethernet) or wireless (Wi-Fi) connection (Refer to Connecting to networks on page 17 for more information). HDMI mode In HDMI mode, the all-in-one is a standard monitor when connected to an HDMI device such as a PC, camera, or DVD player.
2 Setting up the hardware You can install the all-in-one on a desktop or mount it to a mounting fixture such as a wall mount or swing arm. Be sure to place the all-in-one in a convenient, well-ventilated location. Connect the cables after you have installed the all-in-one to a mounting fixture. To set up the all-in-one, ensure that the power is turned off to the all-in-one and all attached accessories, and then follow the instructions below for your configuration.
6 2. Lift and rotate the stand until it is positioned straight up so you can access the screw that secures the stand to the all-in-one. 3. Remove the two screws that secure the stand to the all-in-one (1), and then lift up the bottom of the stand slightly and remove it from the all-in one (2).
4. Align the screw holes on the mounting fixture with the VESA holes on the back of the all-in-one, and then insert four 10 mm screws (not provided) through the holes on the mounting fixture and into the mounting holes on the all-in-one. CAUTION: This all-in-one supports the VESA industry standard 100 mm mounting holes. To attach a third-party mounting solution to the all-in-one, four 4 mm, 0.7 pitch, and 10 mm long screws are required. Longer screws must not be used because they may damage the all-in-one.
Connecting the cables The cable connections required depend on whether you are using a keyboard and mouse or wired (Ethernet) or wireless connection. 1. Place the all-in-one in a convenient, well-ventilated location. 2. Remove the rear I/O cover from the all-in-one. 3. If you want to use a wired network connection, connect an Ethernet cable to the Ethernet port on the rear panel of the all-in-one (1), and then to an active Ethernet jack (2).
4. If you want to use a keyboard and/or mouse, connect the keyboard and mouse to the USB ports on the rear panel of the all-in-one after powering it on. NOTE: You must power on the all-in-one before connecting the keyboard and mouse. To use the keyboard and mouse in HDMI mode, they must be plugged into the USB ports on the rear panel. 5. If you want to attach an HDMI device, connect an HDMI cable to the HDMI port on the rear panel of the all-in-one (1), and then to an HDMI device (2).
6. If you want to use the keyboard and mouse in HDMI mode or provide touch functionality to the screen while connected to a PC in HDMI mode, connect a USB cable to the USB upstream port on the rear panel of the all-in-one (1), and then to a USB downstream port on the PC (2). 7. Connect one end of the power cord to the AC power connector on the back of the all-in-one (1), route the cord through the retainer clip (2), and then connect the other end to an electrical wall outlet (3).
8. Replace the cable cover on the rear of the all-in-one by sliding the tabs on the top of the cover into the slots on the top of the cable connection recess (1) then rotate the cover down and snap into the recess (2) so that it is securely fastened to the rear of the all-in-one. Adjusting the tilt For optimal viewing, adjust the screen tilt to your own preference. 1. Face the rear of the all-in-one and hold it so that you do not topple it while changing the tilt. 2.
Attaching a cable lock You can secure the all-in-one to a fixed object with an optional cable lock available from HP.
Turning on the all-in-one for the first time NOTE: For a seamless experience, the Startup Wizard requires an internet connection. Before powering on the all-in-one, please be prepared to establish a wired (Ethernet) or wireless (Wi-Fi) internet connection. After connecting the cables, press the power button on the front of the all-in-one to turn it on. CAUTION: Burn-in image damage may occur on displays that show the same static image on screen for a prolonged period of time.
Connecting USB devices There are two USB connectors on the rear of the all-in-one and one USB connector on the side of the all-in-one for connecting USB devices. NOTE: The side USB port is functional only in Slate mode. It is not functional in HDMI mode. The rear USB ports are functional in both modes.
Using the touchscreen A touch screen device allows you to control items on the screen directly with your fingers. TIP: On touch screen devices, you can also perform on-screen actions with a keyboard and mouse. NOTE: If the all-in-one is connected to a PC, you must also have a USB upstream cable (included) connected between the USB upstream port on the all-in-one and a USB downstream port on the PC for touch functionality.
Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating Rotating allows you to turn items such as photos. Anchor the forefinger of your left hand on the object you want to rotate.
Connecting to networks You can connect to networks with either a wired (Ethernet) or wireless (Wi-Fi) connection. You cannot enable Ethernet and Wi-Fi connections at the same time. Connecting to wireless networks The wireless network capability of the all-in-one lets you connect the all-in-one to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs).
2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the all-inone. 3. Select the All Apps icon from the Home screen, and then select Settings. NOTE: The apps on the screen are arranged alphabetically. 4. Select Ethernet configuration. 5. Select the ON button. 6.
6. To find available Bluetooth devices, select SEARCH FOR DEVICES. 7. Select the device, and follow the on-screen instructions to pair the device.
3 Using the Slate mode user interface The Home screen is displayed when the all-in-one is powered on. An Android operating system uses apps to perform most tasks. NOTE: The user interface icons for your operating system may look different from the icons shown in the user guide. Google apps Kingsoft Office Google Chrome Box Email HP MyRoom Google calendar Citrix apps Google Play Store HP File Manager All apps The row of icons near the bottom of the screen provide quick access to popular apps.
Return to the previous screen. Return to the Home screen. Display a list of recently opened apps. Managing files HP File Manager is a file management application that provides file browsing, copying, cutting, renaming, printing and other functions on local storage/USB drives/SD Cards. If there are multiple applications installed that can open a file, HP File Manager allows you choose which app to use. To access File Manager: 1. Select the File Manager icon from the Home screen. 2.
Using Google Drive With preinstalled Google Drive, you can store all your files in one place, so you can access them from anywhere and share them with others. To begin using Google Drive: 1. Select the All Apps icon from the Home screen, and then select the Drive icon. NOTE: The apps on the screen are arranged alphabetically. 2. Follow the on-screen instructions. For more information on using Google Drive, refer to https://drive.google.com.
Using Citrix apps You can use the preinstalled Citrix apps to tun your all-in-one into a virtual desktop. Access Citrix apps by selecting the Citrix icon on the Home screen. Citrix Receiver Citrix Receiver lets you access your enterprise files, applications, and desktops to help you be as productive on the go as you are in the office. Experience simple and consistent file and app access from all of your devices and securely share files with anyone.
Using HP Classroom Manager (Student version) The all-in-one includes HP Classroom Manager (Student version). The full HP Classroom Manager service, comprising Tutor and Student versions, enables teachers to control student applications, web access, and external devices; monitor student progress and activities; conserve power, exchange files, and reduce printing costs, and more! Service sold separately. To access HP Classroom Manager: 1.
To play or view your media files: 1. Insert the media device that contains your media into the SD card reader or a USB port on the all-in-one. 2. Select the All Apps icon from the Home screen, and then select the HP Media Player icon. NOTE: The apps on the screen are arranged alphabetically. 3. Select the icon for the media type you want to play or view. 4. Navigate to the desired media file. 5. Select the file to play it. 6.
Printing in Browser To print in Browser, select the Menu icon in the upper-right corner of the screen, and then select Print. Adjusting the Android settings To configure the settings, select the All Apps icon NOTE: on the Home screen, and then select Settings. The apps on the screen are arranged alphabetically. Date/time settings The date/time settings allow you to set the date and time for the all-in-one. To set the date and time: 1. Select the All Apps icon 2. Select Date & time.
Encryption You can encrypt your accounts, settings, downloaded apps and their data, media, and other files. Once you encrypt your all-in-one, you need to type a numeric PIN or password to decrypt it each time you power it on. NOTE: The encryption process can take a long time to complete. CAUTION: Once you set up encryption, the only way to remove it is to perform a factory data reset. To set up encryption and a power-on password: 1. Select the All Apps icon 2. Select Security. 3.
Setting your language for the external keyboard When setting up your all-in-one, do not connect the USB keyboard until you have reached the Slate mode Home screen. To set up the keyboard language: 1. Connect the keyboard to one of the USB ports on the rear panel. 2. Select the All Apps icon from the Home screen, and then select Settings. NOTE: The apps on the screen are arranged alphabetically. 3. Select Language and Input. 4.
Alt + Shift Switch among enabled IME Ctrl + Space Switch between primary and secondary IME To hide the virtual keyboard, click the keyboard icon To select handwriting in virtual mode for Traditional Chinese, Simplified Chinese, Korean, and Japanese, select the handwriting icon Changing the Home screen wallpaper You can choose a wallpaper from preinstalled static or animated images, or from the Gallery. To change the wallpaper displayed on your Home screen: 1.
Backup & restore To configure backup and restore settings: 1. Select the All Apps icon from the Home screen, and then select Settings. NOTE: The apps on the screen are arranged alphabetically. 2. Select Backup & reset. 3. Select the boxes next to the settings you want to enable. Factory data reset You can reset the all-in-one to its original factory data settings. This action erases all data from the internal storage of the all-in-one. To reset to factory data: 1.
4 Using the On-Screen Display (OSD) menu in HDMI mode Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the OSD, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. If you are not in HDMI mode, switch to HDMI mode (see Switching between Slate and HDMI modes on page 4 for more information). 3. To access the OSD Menu, press the Menu button on the monitor’s front panel. 4.
Icon Main Menu Description Factory Reset Returns all OSD menu settings and DDC/CI controls to the factory default settings, except the Language. Exit Exits the OSD menu screen. Power button lockout The “Power Button Lockout” feature allows you to lock the power button so that it cannot be used. To lock the power button, press the Power button and Volume down button and Volume up button at the same time and hold them down for 10 seconds while the monitor is powered On.
5 Safety and maintenance guidelines Important safety information A power cord is included with the all-in-one. If another cord is used, use only a power source and connection appropriate for this all-in-one. For information on the correct power cord set to use with the all-in-one, refer to the Power cord set requirements on page 44. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
● Install the all-in-one near an outlet that you can easily reach. Disconnect the all-in-one by grasping the plug firmly and pulling it from the outlet. Never disconnect the all-in-one by pulling the cord. ● Turn the all-in-one off when not in use. You can substantially increase the life expectancy of the all-in-one by turning off the all-in-one when not in use. NOTE: All-in-one with a “burned-in image” are not covered under the HP warranty.
6 Frequently asked questions Question Answer How do I browse the Internet? Connect to a wired (Ethernet) or wireless (Wi-Fi) network and use one of the two pre-installed browser options. Once you have established an Internet connection, select the All apps icon on the Home screen. Two browser options are available to choose from: Chrome and Browser. Touch one of the browser options to begin surfing the Internet.
7 Product support For additional information on using your all-in-one, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter “HP Slate 21 Pro” in the search window and click the Go button. NOTE: The user guide, reference material, and drivers are available at http://www.hp.com/support. The HDMI cable, Ethernet cable and Internet access are not provided. If the information provided in the guide does not address your questions, you can contact support.
8 Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. Specifications are subject to change. The complete and latest specifications on display products are available on http://www.hp.com/support. HP Slate 21 Pro All-in-One Maximum weight (unpacked) 5.97 kg (13.16 lbs) Dimensions (include base) Height 36.6 cm (14.4 inches) Depth 8.25 cm (3.25 inches) Width 53.1 cm (20.
Audio player Support Photo frame Support Video codecs H.263, DivX, H.264 AVC, MPEG-4, VP8 Video container .mp4, .3gp, .divx, .mkv, .m4v, .mov, .ts, .webm Audio codecs AAC, AMR, FLAC, MP3, MIDI, Vorbis, PCM/WAVE, MP2, AC-3, DTS Audio container .mp4, .m4a, .m4b, .aac, .amr, .flac, .mp3, .mid, .xmf, .mxmf, .rtttl, .rtx, .ota, .my, .ogg, .wav, .mp2, .3gp, .3g2 Image codecs JPEG, GIF, PNG, BMP, WEBP Image container .jpg, .jpeg, .gif, .png, .bmp, .
A Agency regulatory notices One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply on-board airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on.
P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Products with wireless LAN devices This device must not be co-located or operating in conjunction with any other antenna or transmitter.
WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed.
German ergonomics notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic requirements. The installation guides included with the products provide configuration information. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device.
South Korean notices Mexico notice Declaración para México La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. Taiwan NCC notices Wireless LAN 802.
Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Power cord set requirements The all-in-one power supply is provided with Automatic Line Switching (ALS). This feature allows the all-in-one to operate on input voltages between 100–120V or 200–240V. The power cord set (flexible cord or wall plug) received with the all-in-one meets the requirements for use in the country where you purchased the equipment.
Product environmental notices ENERGY STAR® qualification As an ENERGY STAR® Partner, Hewlett Packard Company has followed the EPA's enhanced product qualification and certification process to ensure that the products marked with the ENERGY STAR® logo are ENERGY STAR® qualified per the applicable ENERGY STAR® guidelines for energy efficiency.
Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment.
Turkey EEE regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Ukraine restriction of hazardous substances The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 No. 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.