HP Slate7 Beats Special Edition Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 Illustrated parts catalog .................................................................................................... 3 Locating the serial number, product number, and model number .................................................... 3 Tablet major components ..........................................................................................
Backing up and recovering your data ............................................................................. 25 Updating apps, widgets, and the operating system .................................................................... 25 Back up and reset .................................................................................................................. 25 Factory data reset ..................................................................................................................
1 Product description Category Description Product Name HP Slate7 Beats Special Edition Processor NVIDIA® Tegra 4 A15 1.
Category Description Ports ● Audio: headphone/microphone combo jack ● Micro SD Card Reader ● Micro USB port Power requirements Supports a 4100-mAh, USB charging, (non-removable) Supports a 5V-2A (10W) AC adapter with DC plug and USB charging cable 2 Operating system Preinstalled: Android 4.4.
2 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the back cover of the tablet.
Tablet major components 4 Item Component Spare part number (1) Back cover 767523-001 Speaker Kit, includes: 767529-001 (2a) Top speaker and cable (2b) Bottom speaker and cable (3) Battery, 4100-mAh, USB-charging (includes cable and double-sided adhesive) 743203-001 (4) System board equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core processor, a graphics subsystem with UMA memory, 1.
Item Component Spare part number I/O Hardware Kit (not illustrated, includes I/O board bracket) 745164-001 (8) Rear-facing webcam (includes cable) 743885-001 (9) 7.
6 Spare part number Description 749221-001 Stylus 759962-001 Stylus tip 767523-001 Back cover 767526-001 HP Slate7 Beats Special Edition Tablet equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core processor, a 7.0-in HD, IPS, LCD, TouchScreen display with LED backlight (1280×800), a graphics subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive 767527-001 I/O board 767528-001 7.
3 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
4 Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
CAUTION: Before turning the display panel assembly upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 1. Place the tablet on a flat surface, display panel side down, with the volume control buttons toward you. CAUTION: When inserting the plastic tool into the tablet as described in Step 2, make sure not to insert the tool into the volume control buttons area.
Battery Description Spare part number Battery, 4100-mAh, USB-charging (includes cable and double-sided adhesive) 743203-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
2. Unsolder the battery cables from the system board in the following sequence: (2) Black battery cable (3) White battery cable (4) Green battery cable (5) Red battery cable 14 3. Insert a case utility tool under the top edge of the battery and detach the battery (1) from the display panel assembly. (The battery is attached to the display panel assembly with doublesided adhesive.) 4.
6. Remove the battery (4). 7. Remove the battery. Reverse this procedure to install the battery. Speakers Description Spare part number Speaker Kit (includes top and bottom speakers and cables) 767529-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
Remove the speakers: 1. Unsolder the top speaker cables (1) from the system board speaker connectors. 2. Unsolder the bottom speaker cables (2) from the system board speaker connectors. NOTE: When installing the speakers, the red speaker cables should be soldered to the system board “positive” terminals. The black speaker cables should be soldered to the system board “negative” terminals. 3. Remove the tape (3) that covers the bottom speaker. 4. Remove the Phillips PM1.2×4.
System board Description Spare part number System board equipped with an NVIDIA Tegra 4 A15 1.80-GHz quad core processor, a graphics subsystem with UMA memory, 1.0-GB DDR3L 1600 system memory, and a 16-GB eMMC hard drive 767530-001 Before removing the system board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Disconnect the following cables from the system board: (1) Antenna cables, (must be unsoldered, see Antenna on page 19) (2) Top speaker cables, (must be unsoldered, see Speakers on page 15) (3) Bottom speaker cables, (must be unsoldered, see Speakers on page 15) (4) Unidentified component cables (must be unsoldered in red, white, black sequence) 18 3. Remove the five Phillips PM1.4×2.5 screws (1) that secure the system board to the display panel assembly. 4. Remove the two Phillips PM1.6×4.
5. Remove the system board (3). Reverse this procedure to install the system board. Antenna Description Spare part number Antenna Kit (includes wireless antenna cable, transceiver, and double-sided adhesive) 745162-001 Before removing the antenna, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Detach the antenna transceiver (2) from the display panel assembly. (The antenna transceiver is attached to the display panel assembly with double-sided adhesive.) 3. Remove the antenna transceiver and cable. Reverse this procedure to install the antenna. Front-facing webcam Description Spare part number Front-facing webcam (includes cable and double-sided adhesive) 743884-001 Before removing the front-facing webcam, follow these steps: 20 1. Turn off the tablet.
Remove the front-facing webcam: 1. Detach the grounding tape (1) that secures the front-facing webcam cable to the display panel assembly. 2. Release the ZIF connector (2) to which the front-facing webcam cable is attached, and then disconnect the front-facing webcam cable from the system board. 3. Detach the front-facing webcam (3) from the display panel assembly. (The front-facing webcam is attached to the display panel assembly with double-sided adhesive.) 4.
5. Disconnect the battery cable from the system board (see Battery on page 13). 6. Remove the top speaker (see Speakers on page 15). Remove the I/O board: 1. Detach the grounding tape (1) that secures the I/O board cable to the display panel assembly. 2. Release the ZIF connector (2) to which the I/O board cable is attached, and then disconnect the I/O board cable from the system board. 3. Remove the three Phillips PM1.2×4.
Rear-facing webcam Description Spare part number Rear-facing webcam (includes cable) 753193-001 Before removing the rear-facing webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
5 Specifications Metric U.S. Width 20.0 cm 7.9 in Depth 12.0 cm 4.7 in Height 0.94 cm 0.37 in Weight (lowest weight configuration) 0.32 g 0.71 lb Dimensions Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable.
6 Backing up and recovering your data Updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available.
Factory data reset If the tablet starts normally, and if you are able to sign in to the owner account (the first account added to the device), follow the steps in this section. To reset all settings and delete all data on the device: 1. Touch . 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset. CAUTION: All data saved on your device is deleted when you perform a factory reset. All apps are uninstalled. It may be possible to restore data in your email account.
Resetting with the tablet powered off If the tablet does not start normally, or if you do not remember the lock screen password, you can reset the tablet without turning it on. CAUTION: All data saved on your device is deleted when you perform a factory reset. All apps are uninstalled, but it may be possible to restore data in your email account. Back up all important files with an external storage device or to the cloud using one of several commercially available solutions, before resetting the tablet. 1.
7 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
Country/region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size.
8 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part numbers 5 antenna removal 19 spare part number 4, 5, 19 Antenna Kit, spare part number 4, 5, 19 audio, product description 1 G graphics, product description grounding guidelines 8 guidelines equipment 10 grounding 8 packaging 9 transporting 9 workstation 9 B back cover removal 11 spare part number 4, 6, 11 battery removal 13 spare part number 4, 5, 13 I I/O board removal 21 spare part number 4, 6, 21 I/O board bracket removal 22 spare part number 5, 22 I/O Hardware Kit, sp
speakers removal 15 spare part number 4, 6, 15 stylus tip, spare part number 5, 6 stylus, spare part number 5, 6 system board removal 17 spare part number 4, 6, 17 T tablet major components 4 spare part number 5, 6 specifications 24 tools required 7 transporting guidelines 9 U USB extension cable, spare part number 5 V video, product description 1 W webcam removal 20, 23 spare part numbers 4, 5, 20, 23 wireless antenna removal 19 spare part number 4, 5, 19 wireless networking, product description 1 workstat
