HP Slate7 Plus Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 2 3 Illustrated parts catalog .................................................................................................... 3 Locating the serial number, product number, and model number .............................................
Backing up and recovering your data ............................................................................. 25 Updating apps, widgets, and the operating system .................................................................... 25 Back up and reset .................................................................................................................. 25 Factory data reset ..................................................................................................................
1 Product description Category Description Product Name HP Slate7 Plus Tablet Processor NVIDIA Tegra 3 quad-core A9 1.30-GHz processor Panel 7.0-in (1200×800), high-definition (HD), light-emitting display (LED) backlight, 5-point multitouch TouchScreen, wide viewing angle, 44 channel Memory 1.0-GB system RAM, DDR3 low voltage (LV) Mass storage Support for up to 8-GB embedded MultiMediaCard (eMMC) storage Audio and video Dual omnidirectional microphones Stereo speakers 0.
2 2 External component identification Chapter 2 External component identification
3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support.
Tablet major components 4 Item Component (1) Tablet cover: Spare part number In coral finish 743858-001 In ocean finish 743857-001 In silver finish 743855-001 In white finish 743856-001 (2) Battery, 4000-mAh, USB-charging (includes cable) 743854-001 (3) Front-facing webcamera (includes cable) 743873-001 (4) Rear-facing webcamera (includes cable) 743874-001 (5) Antennna Kit (includes wireless antenna cable and transceiver and GPS antenna cable and transceiver) 745231-001 Chapter 3
Item Component Spare part number (6) System board equipped with graphics subsystem with UMA memory, 1.0-GB of system memory, and 8-GB eMMC system storage (includes button cable and microphone) 743861-001 Antenna/Battery/Speaker/System Board Kit (not illustrated) 747684-001 7.
Sequential part number listing 6 Spare part number Description 743854-001 Battery, 4000-mAh, USB-charging (includes cable) 743855-001 Tablet cover in silver finish 743856-001 Tablet cover in white finish 743857-001 Tablet cover in ocean finish 743858-001 Tablet cover in coral finish 743859-001 7.
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Plastic case utility tool ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P00 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and replacement procedures Component replacement procedures NOTE: It is highly recommended that all personal data be backed up before servicing the tablet. This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 4 screws that must be removed, replaced, and/or loosened when servicing the tablet. Make special note of each screw size and location during removal and replacement.
4. Remove the tablet cover (5) NOTE: The thermal material must be inspected, and if necessary, thoroughly cleaned from the surfaces of the system board and the tablet cover components each time the tablet cover is removed. Replacement thermal material is included with the tablet cover and system board spare part kits. A thermal pad is used on the system board (1) and the tablet cover (2) that corresponds to it.
Reverse this procedure to install the tablet cover.
Battery Description Spare part number 4000-mAh, USB-charging battery (includes cable) 743854-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the tablet cover (see Tablet cover on page 12).
3. Remove the battery (3). NOTE: After the battery has been removed, inspect the display assembly for tape residue. Tape residue left on the display assembly can affect the installation of the replacement battery. Reverse this procedure to install the battery. Front-facing webcamera Description Spare part number Front-facing webcamera (includes cable) 743873-001 Before removing the front-facing webcamera, follow these steps: 1. Turn off the tablet.
2. Remove the front-facing webcamera (2) and cable. Reverse this procedure to install the front-facing webcamera. Rear-facing webcamera Description Spare part number Rear-facing webcamera (includes cable) 743874-001 Before removing the rear-facing webcamera, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Remove the rear-facing webcamera (2) and cable. Reverse this procedure to install the rear-facing webcamera. Antenna Description Spare part number Antennna Kit (includes wireless antenna cable and transceiver and GPS antenna cable and transceiver) 745231-001 Before removing the antenna, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
2. Insert a thin, plastic tool (2) under the left side of the wireless antenna transceiver and detach the transceiver (3) from the display panel assembly. (The wireless antenna transceiver is attached to the display panel assembly with double-sided adhesive.) 3. Disconnect the GPS antenna cable (1) from the system board. NOTE: The GPS antenna cable must be unsoldered from the system board.
4. Insert a thin, plastic tool (2) under the left side of the GPS antenna transceiver and detach the transceiver (3) from the display panel assembly. (The GPS antenna transceiver is attached to the display panel assembly with double-sided adhesive.) Reverse this procedure to install the antennas. System board NOTE: Soldering is involved in the removal and replacement of the system board.
4. Remove the tablet cover (see Tablet cover on page 12). 5. Disconnect the battery cable from the system board (see Battery on page 15). NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Front-facing webcamera (see Front-facing webcamera on page 16) ● Rear-facing webcamera (see Rear-facing webcamera on page 17) Remove the system board: 1.
22 2. Insert a thin, plastic tool (1) under the left side of the power button cable until the cable (2) is fully detached from the display panel assembly. (The power button cable is attached to the display panel assembly with double-sided adhesive.) 3. Remove the two Phillips PM1.0×2.5 screws (1) and the two Phillips PM1.5×5.0 screws (2) that secure the system board to the display panel assembly.
4. Remove the system board (3). Reverse this procedure to install the system board.
5 Specifications Metric U.S. Width 12.27 cm 4.83 in Depth 19.47 cm 7.67 in Height 1.01 cm 0.43 in Weight (lowest weight configuration) 0.37 g 0.
6 Backing up and recovering your data Updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available.
Factory data reset To reset all settings and delete all data on the device: 26 1. Touch 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the onscreen instructions. , and then touch .
7 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
Requirements for specific countries and regions 28 Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
8 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part numbers 5, 6 antenna removal 18 spare part number 4, 5, 6, 18 Antenna Kit, spare part number 18 Antenna/Battery/Speaker/System Board Kit, spare part number 5, 6, 20 audio, product description 1 B battery removal 15 spare part numbers 4, 5, 6, 15 C cables, service considerations 8 connectors, service considerations 8 D display panel assembly, spare part number 5, 6 display panel, product description 1 E electrostatic discharge 9 equipment guidelines 11 external card, product d
spare part number 5, 20 spare part numbers 5, 6 T tablet major components spare part numbers specifications 24 tablet cover removal 12 spare part numbers tools required 7 transporting guidelines 4 5, 6 4, 6, 12 10 U USB extension cable, spare part number 5, 6 V video, product description 1 W webcamera removal 16, 17 spare part numbers 4, 6, 16, 17 wireless antenna removal 18 spare part number 4, 5, 6, 18 wireless, product description 1 workstation guidelines 10 Index 31
